Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel ACTIVE NORTHUMBERLAND
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Active Northumberland service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Active Northumberland: Easy Method
What is Active Northumberland
Overview
Active Northumberland is the local leisure and fitness service network operating venues across Northumberland, UK. It provides bookings for gyms, pools and group exercise classes via an app and web portal.
Primary purpose
The platform is used to view timetables, book activities and manage membership details. App and web access are provided free for users to make and manage bookings.
How to cancel Active Northumberland
Cancel via app or web
- Open the Active Northumberland app and use the "update my details" tile to manage or cancel membership or bookings.
- If you made a Places Leisure booking through the system, use the app to amend or cancel where permitted.
Cancel by phone or email
- Contact Customer Service Advisors on 01670 620200 to request cancellation or changes.
- You may also contact customer services by email; refer to the help pages for the correct address and local contact details.
What happens when you cancel
Access and booking status
When you cancel a booking or membership, your future access to classes and facilities stops according to the cancellation effective date.
Already-attended sessions are not affected; cancellations remove future scheduled bookings.
Account and data
Cancelling does not necessarily delete your account or personal data immediately. The provider retains records for administration and audit purposes.
Ask customer services if you need account deletion or data removal details.
Will I get a refund?
Standard refund policy
Places Leisure policy states that once activities are booked and paid for via Places Leisure (Active Northumberland), refunds are not available.
This is the default position for paid bookings processed through the Places Leisure system.
Possible exceptions and timing
- Booking amendments are allowed if you provide at least 6 hours' notice via the app or by calling; this is an amendment window rather than a refund guarantee.
- If you believe a refund is due for exceptional reasons (e.g., venue closure or provider error), contact customer services to raise the case.
Active Northumberland plans and pricing
Plans summary
The available information indicates the core app and booking features are free to download and use for booking and managing activities.
No paid subscription or premium plans were identified for India during 2024/2025.
Pricing table
| Plan | 期間 | Price | Features |
|---|---|---|---|
| Free (Standard Usage) | One-time download / per use | ₹0.00 | Download the app, book classes, view timetables, receive offers, manage bookings - all free. |
Your consumer rights in India
Key rights (general)
In India, consumers have rights under consumer protection laws to fair treatment and remedies for services not provided as advertised.
These rights typically include the ability to seek refunds, replacements or compensation where services are defective or misrepresented.
Practical steps for Indian users
- Document the transaction, booking confirmations and communications with Active Northumberland or Places Leisure.
- If a refund or remedy is refused, consider raising a formal complaint with the provider, and keep records for escalation to consumer authorities if needed.
Customer experiences
Verified review availability
There are no publicly verified positive or negative reviews included in the available data for Active Northumberland relating to cancellations or refunds.
Because verified reviews were not found, user-reported experiences may vary by venue and booking method.
Common reported themes
Where issues arise, they commonly relate to: timing for amendments, the no-refund policy for paid bookings, and the need to contact customer services for changes.
Using the app and giving adequate notice (e.g., 6+ hours for Places Leisure bookings) reduces the chance of disputes.
Documentation checklist
Required documents
- Booking confirmation or receipt (booking reference and payment proof).
- Account details (email used for registration and user name).
Helpful supporting items
- Screenshots of the booking in the app showing date/time and status.
- Records of any emails, chat transcripts or call notes with customer services.
Common mistakes
Missing notice periods
A frequent error is attempting to cancel or amend a Places Leisure booking without providing the required notice (at least 6 hours), which can prevent refund or amendment options.
Always check the booking terms and timing in the app immediately after booking.
Contacting the wrong channel
Another common mistake is contacting an unrelated office or using outdated contact details; always use the current customer service phone or the app's "update my details" tile.
Keep a copy of any confirmation when you request cancellation by phone or email.
Comparative recap
At-a-glance comparison
| Platform | 期間 | Cancellation notice | Refunds | Contact |
|---|---|---|---|---|
| App or Web (Active Northumberland) | Per booking / per use | Manage via "update my details" tile in the app or web; follow on-screen options | Generally no refunds for Places Leisure bookings; check booking terms | Use app tools or call 01670 620200 |
| Places Leisure (Active Northumberland booking) | Per booking | Allow at least 6 hours' notice for amendments or cancellations via app or call | No refunds once bookings are made and paid for (Places Leisure policy) | Amend via app or contact customer services |
After cancelling
Follow-up actions
- Save confirmation of cancellation from the app or customer services for your records.
- Monitor your bank/card statement for any unexpected charges and contact customer services if needed.
Helpful links
Address
Official address (UK)
Fernwood House, Fernwood Road, Newcastle upon Tyne NE2 1TJ, United Kingdom.
India availability
There is no official Active Northumberland postal address or physical venue in India listed in the available data.
Indian users should use the app, web tools or the listed customer service contacts to manage bookings and cancellations.