Cancellation Alo Moves: Easy Method

What is Alo Moves

Overview

Alo Moves is a subscription-based online fitness platform offering on-demand yoga, fitness, and mindfulness classes led by instructors. The service provides a library of video content accessible on multiple devices.

Key offerings

Users gain access to a wide range of class styles and levels, including beginner-friendly programs and community features. Subscriptions are billed periodically and controlled via the purchase platform.

How to cancel Alo Moves

Cancel depending on how you subscribed

• If subscribed via Apple App Store: cancel through iPhone/iPad Settings → Subscriptions → Alo Moves.
• If subscribed via Google Play: cancel through Google Play Store → Profile → Payments & subscriptions → Subscriptions → Alo Moves.
• If subscribed via the Alo Moves website (web): sign in on the website and cancel under account settings (“Manage Membership”) - web cancellations must be done on the website; the app will not process them.
• If subscribed via Meta Quest VR: cancel via your Meta/Quest account settings.
• Alternatively, send a written cancellation by mail to ALO Moves, Inc., PMB 580, 1122 East Pike Street, Seattle, WA 98122, USA (registered mail recommended).

Important cancellation notes

• Deleting the app does not stop billing. You must cancel through the subscription platform used to subscribe.
• Always confirm cancellation by checking your subscription list or retaining any cancellation confirmation message.

What happens when you cancel

Access after cancellation

After you cancel, access to Alo Moves continues until the end of your current billing period. You retain full access through that paid period.

Billing and renewals

Cancellation prevents future renewals at the end of the current billing cycle but does not trigger pro‑rata refunds for the remainder of a billing period.

Will I get a refund?

Standard refund policy

• Alo Moves generally does not issue refunds once a billing period has started; there are no pro‑rata refunds for partially used periods.
• New users receive a 14‑day free trial; if cancelled before the trial ends, no charge is incurred.

Refund exceptions and platform purchases

• Exceptions to the no‑refund policy are rare and considered case by case (for example, unused service or service interruptions).
• If you purchased via Apple App Store or Google Play, refunds must be requested through those platforms, not directly through Alo Moves.
• Alo Moves recommends cancelling at least 24 hours before your next billing date to avoid unintended charges.

Alo Moves plans and pricing

Available plans (India)

Pricing captured from the Indian App Store listing shows common plan options. Confirm current prices in your app store before purchasing.

Pricing table

Your consumer rights in India

Cooling-off and statutory rights

• Under Indian Consumer Protection (E‑Commerce) Rules and digital content regulations, consumers may have a 14‑day “cooling‑off” right to cancel digital subscriptions in certain cases.
• Where statutory rights apply, they may override a company’s no‑refund policy; this can allow refunds within 14 days if the service hasn’t been fully rendered.

Practical advice for Indian consumers

• Retain proof of purchase, cancellation confirmations, and all communications for any dispute or chargeback.
• If you believe statutory consumer rights apply, consider contacting your payment provider or a consumer forum if first‑line support does not resolve the issue.

Customer experiences

Positive feedback

Many users praise the breadth of classes, production quality, and suitability for beginners. Google Play reviews (over 4,000) average about 4.5 stars and highlight content variety and instructor quality.

Negative feedback and common complaints

• Trustpilot shows a large share of 1‑star reviews citing app lockouts, glitches, and slow or unresponsive support.
• Other reports note unexpected renewals, difficulty cancelling, and dissatisfaction with refund handling.

For community and review summaries, see third‑party review pages linked below.

Documentation checklist

What to keep before and after cancelling

• Proof of purchase (receipt or order confirmation).
• Subscription platform screenshots (Subscriptions page showing plan and cancellation status).
• Any cancellation confirmation emails or on‑screen messages.
• Dates of trial start, billing dates, and attempted cancellation timestamps.

Why documentation helps

Documentation supports refund requests, disputes with payment providers, and consumer complaints. Keep records for at least the duration of the billing cycle and any subsequent correspondence.

Common mistakes

Deleting the app instead of cancelling

Many users delete the Alo Moves app assuming that stops billing; it does not. You must cancel through the platform that charged you (Apple, Google, web, Meta Quest).

Missing cancellation confirmations and timing

Failing to retain a cancellation confirmation or cancelling too close to the renewal date can lead to unwanted charges. Alo Moves recommends cancelling at least 24 hours before renewal.

Comparative recap

Quick comparison - where to cancel and refund likelihood

After cancelling

What to expect immediately

Your access remains until the end of the paid billing period. Check your subscription list to confirm the status shows cancelled or scheduled to not renew.

Where to get more information and community reports

• Trustpilot - Alo Moves reviews
• PostClic - cancellation letter template and user notes
• PostClic (NZ) - cancellation guidance
• Scam‑Detector summary - common billing complaints
• HighYa - user reviews and summaries

Address

Mail cancellation address (registered mail recommended)

ALO Moves, Inc., PMB 580, 1122 East Pike Street, Seattle, WA 98122, USA.

Corporate address (public filings)

ALO, LLC d/b/a ALO MOVES, 9830 Wilshire Blvd., Beverly Hills, California 90212, United States.