Cancellation Alo Moves: Easy Method

What is Alo Moves

Overview

Alo Moves is a subscription-based platform that provides on-demand fitness content, including yoga, pilates, meditation and strength classes.

Members stream expert-led sessions on mobile apps or via a web account for personal practice and training.

Core offerings

The service focuses on class libraries, curated programs and guided practices for different levels and goals.

Subscriptions give unlimited access while the membership is active.

How to cancel Alo Moves

Cancel on Android (Google Play)

• Open the Google Play Store app on your Android device.
• Tap your profile icon, then go to Payments & subscriptions → Subscriptions.
• Select Alo Moves from the list and choose Cancel subscription.
• Note: Simply deleting the Alo Moves app does not stop billing; cancellation must be done in Play Store settings.

Source: Postclic: How to cancel Alo Moves

Cancel on iOS (App Store) and Web

• iOS: Use the App Store subscription management on your iPhone/iPad to cancel; deleting the app will not cancel the subscription.
• Web: If you subscribed via the Alo Moves website, cancel through Alo Moves Help Center contact form or by emailing their support (expect on-screen and email confirmation).
• Always check which platform handled your original payment - App Store, Google Play or Alo Moves web - before attempting cancellation.

What happens when you cancel

Access after cancellation

When you cancel, your access typically continues until the end of the current paid billing period.

Cancellation prevents future renewals but does not typically remove immediate access for the remainder of the period.

Billing and account data

Billing stops at the next renewal date after cancellation; charges already processed for the current period usually remain non-refundable.

Account data and history generally remain accessible while the account is active, but retention policies vary by provider.

Will I get a refund?

General refund policy

Alo Moves generally does not offer refunds once a billing period has started, including pro‑rata refunds for partially used periods.

This policy applies after a free trial ends and the paid subscription begins; refunds are typically not available even if you cancel soon after billing.

Exceptions and practical notes

• Refunds are rare under Alo Moves’ standard policy; any refund requests may require direct support review.
• If you subscribed through Google Play or the App Store, refund requests may also be subject to the store’s refund procedures.

Source: Postclic: Refund and cancellation summary

Alo Moves plans and pricing

Pricing table

Notes about pricing

The only confirmed South African App Store listing price available in verified data is the monthly ZAR price above.

Annual or other multi‑month pricing was not confirmed in South African listings from the verified sources.

Your consumer rights in South Africa

Cooling-off and digital subscriptions

There is no evidence in verified sources that Alo Moves offers a 14‑day cooling‑off refund right for digital subscriptions in South Africa.

Alo Moves’ publicly reported policies indicate no refunds once a subscription period has started.

Other protections

South African consumers have protections under national consumer law, but those statutory rights do not appear reflected in Alo Moves’ published refund/cancellation guidance.

If you believe your statutory rights apply, you may wish to seek specific legal or consumer-agency advice for enforcement.

Customer experiences

Positive feedback

Some users praise the quality and variety of classes and instructors on the platform.

Content quality is often cited as a highlight even by mixed reviewers.

Common complaints

• Many users report slow or unresponsive customer support and long wait times for help.
• Frequent reports describe billing issues such as charges after cancellation and difficulty obtaining refunds.
• Account access problems and unresolved disputes have led some users to escalate with banks or chargebacks.

See user reviews: Trustpilot (IE) and Trustpilot (US)

Documentation checklist

What to gather before contacting support

• Subscription confirmation emails or receipts showing date and payment method.
• Screenshots of subscription settings (Google Play / App Store) or your Alo Moves account page.
• Bank or card statements showing the charge(s) in question.

Other useful evidence

• Email correspondence with Alo Moves support and dates of any attempted cancellations.
• Device details (Android/iPhone or web) and the platform where you originally subscribed.

Common mistakes

Deleting the app instead of cancelling

Many users assume removing the app cancels their subscription; it does not.

Always cancel via Google Play, App Store, or the Alo Moves web support process depending on where you subscribed.

Expecting automatic refunds

Assuming a refund will be issued after cancellation is a frequent error; Alo Moves generally does not provide refunds once a billing period has begun.

Document charges and follow the correct refund channels promptly if you believe an error occurred.

Comparative recap

Quick comparison

After cancelling

Follow-up steps

• Keep confirmation emails or screenshots that show the subscription was cancelled.
• Monitor your bank or card statement to confirm no further renewals occur.
• If you are charged after cancellation, gather evidence and contact Alo Moves support promptly.

Where to get help

For step-by-step cancellation details and user guidance, refer to the guide:

Postclic: How to cancel Alo Moves

For customer reviews and reports of common issues, see user feedback on Trustpilot:

Trustpilot: Alo Moves reviews

Address

Corporate address

Alo Moves, Inc., PMB #580, 1122 East Pike Street, Seattle, WA 98122, United States.

Notes on contacting

If you need to escalate, include full documentation and dates of attempted contacts in your correspondence.

There is no verified South African office listed in the available sources; international correspondence may be required.