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Cancellation Dribbleup: Easy Method
What is Dribbleup
Overview
DribbleUp is a sports and fitness platform that combines smart training equipment with an interactive app to deliver live and on-demand workouts.
The system tracks performance, offers progress metrics, and supports live classes and coaching through the app.
How it operates
Users buy compatible DribbleUp equipment and subscribe to access training content and tracking features through the app and web portal.
Subscriptions may be purchased directly through DribbleUp or via third-party app stores (Apple App Store, Google Play).
How to cancel Dribbleup
Cancel a direct subscription on DribbleUp
- Go to https://account.dribbleup.com and sign in.
- Select "manage membership" to pause or cancel your subscription.
- Cancel at least 24 hours before the end of the current subscription period to stop future auto-renewal.
Cancel subscriptions bought via app stores
- If you purchased through the Apple App Store or Google Play, you must cancel directly in that store; DribbleUp cannot cancel these for you.
- Follow Apple or Google support pages or your device subscription settings to stop renewals.
What happens when you cancel
Access and renewal
Cancelling a DribbleUp direct subscription stops future automatic renewal but retains access until the current paid period ends.
Be sure to cancel at least 24 hours before the period ends to avoid an extra charge.
Account data and orders
Your account data and progress are generally retained unless you request deletion through support.
Direct order cancellations before shipment may be processed by DribbleUp with a refund; shipped orders follow the returns policy.
Will I get a refund?
30-day product & membership money-back guarantee
First-time purchasers may request a full refund of product and subscription fees if they cancel within 30 days of delivery.
DribbleUp provides a prepaid label for return shipping for eligible returns.
See details: 30‑Day Money‑Back Guarantee.
Conditions and third-party purchases
- Product returns: items in good condition can be returned within 30 days of delivery; return shipping is covered by DribbleUp unless the item was part of a Free Trial.
- Subscription refunds: initial fees refundable only if canceled within 30 days of delivery, equipment returned within 14 days of cancellation, and purchaser is a first‑time buyer.
- No refunds are available for subscriptions purchased via Apple App Store or Google Play; refunds must be requested from those platforms.
Reference: DribbleUp Terms.
Dribbleup plans and pricing
Pricing summary
Pricing information is taken from the Apple App Store India listing (February 2026) and may vary by channel or promotion.
Contact DribbleUp or check your store listing for current local pricing and promotions.
Plans table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Monthly (standard) | ₹1,799 | Monthly | Full All‑Access (live + on‑demand training) |
| Monthly (alternate rate) | ₹1,649 | Monthly | Promotional or alternate rate - Full All‑Access |
| Three‑Month Subscription | ₹1,799 | 3 Months | Full All‑Access (live + on‑demand training) |
| Annual Subscription | ₹11,900 | Annual | Full All‑Access (live + on‑demand training) |
Your consumer rights in India
Legal protections
Under the Consumer Protection Act, 2019, Indian consumers have rights such as Right to Choice, Right to be Informed, Right to Fair Value, and Right to Redressal.
These rights require clear disclosure of cancellation and refund terms and fair commercial practices.
How these apply to DribbleUp
- If terms are not clearly disclosed or practices are unfair, consumers may seek redress through consumer forums or commissions.
- Complaints about undisclosed recurring subscriptions may be considered unfair or deceptive trade practices under Section 2(1)(r) of the Act.
Keep records of all communications and transactions when pursuing a complaint.
Customer experiences
Positive feedback
- Users praise responsive customer service and helpful support staff.
- Many report measurable skill improvement and satisfaction with product quality and the interactive app experience.
Common criticisms
- Frequent reports of users being surprised by automatic recurring subscriptions.
- Technical issues have been reported, such as tracking or app problems, especially with younger children.
- Some users feel subscription costs are high relative to perceived value.
Documentation checklist
What to gather before contacting support
- Order number, purchase date, and proof of delivery (invoice or tracking info).
- Subscription confirmation emails or screenshots showing renewal dates and amounts.
- Photos of the product condition if returning an item and tracking numbers for returns.
Communication records
- Copies of emails, chat transcripts, or in‑app support tickets with DribbleUp.
- Bank or card statements showing charges, and screenshots of app store subscriptions if applicable.
Common mistakes
Missing the cancellation window
Many users are surprised by recurring charges because they cancel after the 24‑hour cutoff or after the billing date.
Always check your next billing date and cancel at least 24 hours beforehand for direct subscriptions.
Assuming DribbleUp can cancel app store subscriptions
Trying to cancel an Apple/Google subscription via DribbleUp support will not stop renewals; you must cancel in the store where the subscription was purchased.
Also, not returning equipment within required windows can void eligibility for subscription refunds.
Comparative recap
Quick comparison
The table below summarises cancellation and refund differences between purchase channels to help you choose the right route when cancelling.
Comparison table
| Method | How to cancel | Refund eligibility | Key notes |
|---|---|---|---|
| Direct via DribbleUp website | Manage membership at account.dribbleup.com | Possible (30‑day money‑back for first‑time buyers with returns) | Must cancel ≥24 hours before period end; access continues until period ends |
| Apple App Store / Google Play | Cancel via the respective store's subscription settings | No refunds from DribbleUp; request via Apple/Google | DribbleUp cannot process cancellations or refunds for these purchases |
| Order cancellation (pre‑shipment) | Contact DribbleUp support; orders may be cancelled by DribbleUp | Refund before shipment if DribbleUp cancels | Once shipped, follow the returns policy for product refunds |
After cancelling
Next steps
After you cancel, monitor your account access and bank statements to confirm no further charges occur.
Keep shipment tracking and return receipts if you are returning equipment for a refund.
Useful support links
- How to manage, pause or cancel your membership
- 30‑Day Money‑Back Guarantee details
- DribbleUp Terms (refunds and returns)
Address
Corporate contact
DribbleUp / DU - Corporate address:
130 New Hyde Park Road, Unit DU, Franklin Square, New York 11010, United States
Support contact
For support or to start a return, use DribbleUp in‑app support or email the team at [email protected].
Retain all documentation and refer to the links above when contacting support.
Similar cancellation services
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Written by Reyansh Kapoor
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Dribbleup membership purchased directly, sign in at https://account.dribbleup.com, select 'manage membership', and cancel at least 24 hours before the end of your current subscription period to avoid future charges.
When you cancel your Dribbleup subscription, your account data and progress are generally retained unless you request deletion through support. You can still access your account until the end of the current paid period.
Yes, if you are a first-time buyer and cancel your Dribbleup subscription within 30 days of delivery, you may request a full refund, provided you return the equipment within 14 days of cancellation.
If you purchased your Dribbleup subscription through the Apple App Store, you must cancel it directly in the App Store settings, as Dribbleup cannot process these cancellations.
To cancel your Dribbleup order before it ships, contact DribbleUp support directly. If the order is canceled by DribbleUp, you will receive a refund; otherwise, follow the returns policy once the item has shipped.