Cancellation Edge Fitness: Easy Method

What is Edge Fitness

Overview

Edge Fitness is a subscription-based fitness service offering in-app coaching, structured workout plans, and access to gym facilities at select branches in India.

Key offerings

The service combines personalized training plans (run/lift/HIIT), weekly structure, and optional diet support as described in the app and gym listings.

How to cancel Edge Fitness

Cancel on Apple App Store (iOS)

• Open Settings on your iPhone or iPad.
• Tap your name, then Subscriptions.
• Select "Edge Hybrid" and tap "Cancel Subscription".
• Note: Deleting the app does not cancel the subscription.

Cancel on Google Play (Android)

• Open the Google Play Store app.
• Tap your profile icon, then Payments & subscriptions → Subscriptions.
• Select "Edge Hybrid" and tap "Cancel Subscription".

Cancel via Web Portal (Stripe via RevenueCat)

• Use the Stripe billing portal link sent to you at sign-up to manage and cancel your subscription.
• If you lost the link, contact Edge through the app or website for assistance.

What happens when you cancel

Access after cancellation

When you cancel, your subscription remains active until the end of the current billing period.

You retain access to paid features until the subscription expiry date; no immediate access removal unless otherwise stated.

Auto-renewal and billing

Cancelling stops future auto-renewals. You will not be charged after the current paid period ends.

Make sure cancellation is completed in the platform where you originally subscribed (App Store, Play Store, or Stripe portal).

Data and account

Cancelling a subscription does not necessarily delete your account or data; check app settings or contact support if you want data removed.

Will I get a refund?

Refunds for App Store (iOS)

Apple controls refunds for purchases made through the App Store.

Requests must be made to Apple's refund process (for example, reportaproblem.apple.com). Edge cannot approve or decline these refunds.

Refunds for Google Play (Android)

Google controls refunds for purchases made through Google Play.

Request refunds via Google Play support; Edge cannot directly approve or deny those refunds.

Refunds for Web Portal (Stripe via RevenueCat)

• Edge may issue refunds for duplicate purchases, charges after cancellation, or technical errors if requested within 14 days.
• No refunds are provided for change of mind, unused app time, or forgetting to cancel.

Edge Fitness plans and pricing

Summary of plans

The available plans and prices (from the iOS App Store listing for India) are shown below. Plans auto-renew unless cancelled.

Pricing table

Your consumer rights in India

Applicable laws

Your rights are protected under laws such as the Consumer Protection Act, 2019, Consumer Protection (E‑Commerce) Rules, 2020, and the Indian Contract Act, 1872.

Key rights and remedies

• You have the right to clear cancellation and refund information for subscription services.
• If refunds or cancellations are improperly denied or delayed, you may raise a grievance with the platform or seek remedy through consumer forums.

Timelines and complaints

Platforms and sellers are generally expected to acknowledge and process grievances within reasonable timelines (commonly around 7 - 15 days for initial responses).

Keep records of requests and correspondence if you escalate to a consumer forum or grievance redressal body.

Customer experiences

Positive feedback

• Users report knowledgeable, friendly trainers and individual attention at some branches.
• Many reviews note good equipment, motivating atmosphere, and reasonable pricing when combined with diet plans.

Negative feedback

• Some branches report frequent trainer changes and a shortage of trainers at times.
• Complaints include occasional equipment or maintenance issues and service inconsistencies between locations.

Documentation checklist

What to keep before cancelling

• Subscription confirmation email or receipt (App Store/Play Store/Stripe).
• Billing dates and last payment transaction IDs.
• Any correspondence with support about cancellation or refund requests.

What to keep after cancelling

• Confirmation of cancellation and the expiry date of the current billing period.
• Screenshots of cancellation screens and any error messages.
• Copies of refund denial or approval communications, if applicable.

Common mistakes

Failure to cancel in the correct store

Users often delete the app instead of cancelling on the App Store or Play Store. Deleting the app does not stop billing.

Missing the cancellation window

Assuming cancellation is immediate can cause an extra billing cycle. Verify the expiry date and confirm cancellation completion.

Not keeping proof

Not saving receipts, confirmation emails, or screenshots makes it harder to request refunds or dispute charges.

Comparative recap

Platform comparison

Quick takeaways

• Always cancel in the same channel where you subscribed.
• Keep proof of cancellation and receipts for any disputes.

After cancelling

What to monitor

Check your bank or card statements for any unexpected post-cancellation charges.

If you see a charge after the billing period ends, gather proof and request a refund following the platform-specific process.

How to get further help

• Contact Edge support through the app or website help/contact options.
• For platform purchases, follow the App Store or Google Play support processes for refunds and disputes.

Address

Main listed address

425/1, Samarpally, Kestopur, Kolkata, West Bengal 700102, India.

Branch and contact notes

This address is one verified location; branch services and trainer availability vary by location.

For branch-specific queries, use the contact method you used at sign-up or the app’s support feature to get precise local details.