Cancellation Edge Fitness: Easy Method

What is Edge Fitness

Overview

Edge Fitness (often referenced as Edge Hybrid or Edge Hybrid Fitness Training) is a subscription-based fitness service that provides guided workouts and training plans through mobile apps and a web portal.

Key features

Features include adaptive workouts that adjust to user pace and goals, membership billing via app stores or a Stripe-based web portal, and account management through in-app or emailed billing links.

How to cancel Edge Fitness

Mobile (iOS)

• Open Settings → Tap your name → Subscriptions → Select Edge Hybrid → Tap Cancel Subscription.
• Important: Deleting the app does not cancel the subscription. You must cancel via Apple Subscriptions.

Mobile (Android)

• Open Google Play Store → Tap your profile icon → Payments & Subscriptions → Subscriptions → Select Edge Hybrid → Tap Cancel Subscription.
• Confirm cancellations in Google Play; deleting the app does not stop Google Play billing.

Web portal (Stripe + RevenueCat)

• Use the Stripe billing portal link that was sent to your email to view invoices, update card details, change plan, or cancel the subscription.
• Cancelling from the billing portal stops future renewals; past charges are not automatically refunded by cancellation alone.

What happens when you cancel

Access and renewal

Cancellation stops automatic renewals at the end of your current billing period for web subscriptions, or per the respective app store billing cycle for iOS/Android.

Access to paid features typically continues through the paid period already billed; you will not be billed again after cancellation (subject to platform rules).

Data and account

Your account and any stored progress or settings may remain on Edge systems unless you request deletion. Retention policies vary by platform and service provider.

If you need account deletion, contact Edge through the app or the billing portal used for your subscription.

Will I get a refund?

App store refunds (iOS & Android)

• Apple App Store (iOS): Refunds must be requested directly through Apple (for example via reportaproblem.apple.com). Edge cannot approve or decline App Store refunds.
• Google Play (Android): Refunds must be requested directly through Google Play. Edge cannot approve or decline Google Play refunds.

Web portal refunds & exceptions

• Stripe (web) refunds: Edge itself handles refund decisions for charges processed via the Stripe billing portal.
• Possible grounds for refund: duplicate purchases, billing after cancellation, or technical issues that prevented use.
• Refunds are not usually granted for change of mind, forgetting to cancel, or unused time in a paid period.
• Requests for web refunds should be made within 14 days of the charge where the policy applies.

Legal cooling-off

If you cancel within any legally compulsory cooling-off period under applicable law, Edge will refund any payment that covers time after cancellation or otherwise as legally due.

Digital-content rules may limit refunds once a paid period has begun; check applicable consumer law and Edge’s terms for details.

Edge Fitness plans and pricing

Where to check pricing

Pricing, plans, and currency details can change; always check Edge’s official website or the app store listing you used to subscribe for the most current information.

Note on accuracy

No publicly verified Singapore (SGD) pricing for Edge Fitness was available in the source data. Do not rely on third-party sources for current rates.

If you need exact amounts, open the app store listing or billing portal where you subscribed to see charges and plan names.

Your consumer rights in Singapore

Cooling-off and refunds

Consumers subscribing via the web may have cooling-off rights under applicable law; Edge states it will refund payments that cover time after cancellation within any legally compulsory cooling-off period.

Check local consumer-protection guidance for exact rights and how they apply to digital subscriptions.

Digital content warning

• Refund exemptions commonly apply once a paid period has begun - providers often do not refund unused prepaid time for digital services.
• If you believe a legal right applies (for example a statutory cooling-off), state this when contacting Edge support and provide proof of cancellation timing.

Customer experiences

Positive feedback

Some users report that the Edge Hybrid Fitness Training app is “pretty solid,” noting that workouts adapt over time to user pace and training goals.

Negative feedback

There were reports of insufficient ratings or reviews on the App Store recently, which makes overall user sentiment less clear.

Consider testing the service cautiously and keeping receipts if you plan to evaluate refund or cancellation handling.

Documentation checklist

Required information

• Account email or username used to subscribe.
• Date of the charge and the amount debited.
• Platform used to subscribe (Apple App Store, Google Play, or Web/Stripe).

Supporting documents

• Receipt or invoice (from app store purchase history or Stripe billing portal).
• Screenshots of subscription status and any error messages.
• Any email linking to the Stripe billing portal (for web subscribers).

Common mistakes

Deleting the app

Many users assume removing the app stops billing. Deleting the app does not cancel subscriptions billed through Apple or Google.

Always cancel via the platform subscription settings or the Stripe billing portal link sent by email.

Waiting too long or wrong expectations

Waiting to request a refund can exceed platform or Edge time limits (for example the 14-day window for web refunds). Document dates and act promptly.

Expect app-store refunds to be handled by Apple or Google; contacting Edge will not change app-store refund outcomes.

Comparative recap

Quick comparison

The table below summarises where you cancel, who controls refunds, and important notes for each subscription route.

Notes on each option

Use the platform where you originally subscribed for the fastest resolution (App Store, Google Play, or Stripe billing link).

After cancelling

What to check next

Confirm cancellation in the platform you used and keep a copy of any confirmation email or screenshot of the subscription status.

Verify that you still have access for the remainder of any paid period and note the date access ends.

Getting help

If you need help: check your email for the Stripe billing portal link if you subscribed on the web, or review your Apple/Google purchase history for mobile subscriptions.

Collect receipts and screenshots before contacting support to speed up resolution.

Address

Registered address

Edge Fitness (reported location): 100 Peck Seah St, #09-04, Singapore 079333.

Visiting or mailing

If you need in-person assistance or to mail documents, use the registered address above and check service hours before visiting.

Confirm contact methods inside the app or billing emails for the fastest response to billing questions.