Cancellation MyFitnessPal: Easy Method

What is MyFitnessPal

Overview

MyFitnessPal is a nutrition and fitness tracking app that helps users log meals, count calories, and record exercise. It offers a free tier plus paid Premium tiers with extra features such as ad-free use and advanced goals.

Where it's used

The app is used globally, including India, on iOS, Android and the web at myfitnesspal.com. Subscriptions and billing are handled through the platform where you purchased the plan (Apple, Google Play or MyFitnessPal website).

How to cancel MyFitnessPal

On iPhone (Apple App Store)

• Open Settings on your iPhone and tap your name (Apple ID).
• Tap Subscriptions, find MyFitnessPal and select Cancel Subscription.
• Apple manages the subscription; MyFitnessPal cannot cancel App Store purchases for you. For details see the official help page: MyFitnessPal cancellation help.

On Android (Google Play)

• Open the Google Play Store app, tap your profile icon → Payments & subscriptions → Subscriptions.
• Select MyFitnessPal and tap Cancel subscription to stop auto-renewal.
• Google Play manages billing for purchases made there; cancel in Google Play to avoid future charges.

On the web (myfitnesspal.com)

• Log in at myfitnesspal.com and go to My Home → Premium → Subscription Settings.
• Turn off Auto-Renewal to cancel your Premium renewal on the website.
• Web cancellations must be made on the same platform used to subscribe.

What happens when you cancel

Access after cancellation

After cancelling auto-renewal you will keep Premium access until the current paid period ends. Your account then reverts to the free tier.

Renewal and billing

Cancel at least 24 hours before the renewal date to avoid being charged for the next period. You must cancel using the same platform you used to subscribe.

Data and account

Your logged data (entries, diary, weight history) typically remains tied to your account after downgrade. Account deletion is a separate action and is not performed by cancelling a subscription.

Will I get a refund?

Official policy

MyFitnessPal's terms state Premium purchases are generally final and non-refundable except at the company's sole discretion. See the terms for details: MyFitnessPal / Paradise Nutrition terms.

App store refunds and exceptions

• Purchases through Apple or Google must be refunded through those platforms; MyFitnessPal does not process App Store refunds.
• Refunds may be considered case-by-case for accidental charges or technical issues; you can contact MyFitnessPal support to request review.
• For guidance on how refunds work for store purchases, see the cancellation help article: MyFitnessPal cancellation help.

MyFitnessPal plans and pricing

Plans

Notes

Prices vary by purchase platform (iOS/Android App Store vs website) and region. "Premium+" pricing is approximate for India and may differ depending on where you subscribe.

Your consumer rights in India

Disclosure and cooling-off

Indian consumer protection requires clear disclosure of cancellation and refund policies for digital subscriptions. Many apps, including MyFitnessPal, state that digital purchases are final and waive the cooling-off right once the service starts.

Options if you are charged after cancellation

• If you are billed after cancelling, document dates and screenshots of subscription settings and contact the platform (Apple/Google) and your bank.
• You may raise disputes with your bank, request refunds through the platform's refund process, or escalate to consumer helplines if unresolved.

Customer experiences

Positive feedback

Users praise MyFitnessPal for its user-friendly interface, barcode scanning, large food database, and integrations with devices. Many find it effective for tracking and weight-loss journeys.

Negative feedback

Common complaints include inconsistent food entries, features behind paywalls, UI clutter, occasional performance issues, and some users reporting problems cancelling or being charged after attempting to cancel.

Documentation checklist

What to collect

• Receipt or transaction record showing the purchase date and amount.
• Screenshot of subscription settings showing active subscription and renewal date.
• Order ID or transaction ID from Apple/Google or email confirmation from MyFitnessPal.

How to capture and use it

• Take dated screenshots of the app/platform subscription page and any error messages.
• Keep copies of support emails or chat transcripts if you contact MyFitnessPal or the app store.

Common mistakes

Cancelling on the wrong platform

A frequent mistake is cancelling in the MyFitnessPal app when the subscription was purchased through Apple or Google Play. You must cancel in the store that billed you.

Waiting too late or assuming instant refund

Waiting until the renewal date or later can result in an unwanted charge. Also, assuming an automatic refund after cancelling is incorrect; refunds (if any) are handled per platform policies or at MyFitnessPal's discretion.

Comparative recap

Quick comparison

When to use each method

Use the platform where you originally subscribed: Apple for App Store purchases, Google Play for Android purchases, and the website for subscriptions bought at myfitnesspal.com.

After cancelling

Check billing

Verify that auto-renewal is turned off and monitor your bank/card statement for any unexpected charges after the cancellation date.

Contact support

If you need help, contact MyFitnessPal support or use the cancellation help page for guidance: MyFitnessPal cancellation help.

Address

Corporate address

Paradise Nutrition Inc. (official online partner for MyFitnessPal in India):

62, Bajaj Bhavan, 226, Nariman Point, 6th Floor, Opp Inox Theatre, Mumbai 400021, India

Notes about correspondence

There is no separate postal address for subscription cancellation; manage cancellations through the app store or website, and include documentation when contacting support or raising disputes.