Cancellation Myfitnesspal: Easy Method

What is MyFitnessPal

Overview

MyFitnessPal is a nutrition and fitness tracking app that helps users log food, track calories and monitor exercise to support weight and health goals.

Core features

It provides a large food database, barcode scanner, exercise logging and integrations with devices and other apps to collect activity and nutrition data.

How to cancel MyFitnessPal

General rule

Subscriptions must be cancelled through the same platform where you bought them (App Store, Google Play, or MyFitnessPal web).

Step-by-step cancellation

• App Store (iOS): Open Settings → tap your name → Subscriptions → MyFitnessPal → Cancel Subscription. This process is handled by Apple. Official guide
• Google Play (Android): Open Play Store → Menu → Subscriptions → MyFitnessPal → Cancel Subscription. This process is handled by Google. Official guide
• Web (myfitnesspal.com): Log in at myfitnesspal.com → My Home → Premium → Subscription Settings → toggle Auto‑Renewal from On to Off. Changes made on the web stop renewal at the end of the current paid period. Official guide

What happens when you cancel

Access and features

After cancelling, you retain Premium benefits until the end of the paid billing period. Once the period ends, your account reverts to the free plan and Premium features are removed.

Billing and renewal

Cancelling stops future auto‑renewals; it does not usually produce an immediate prorated refund. If you purchased through Apple or Google, those platforms control billing and any refunds.

Will I get a refund?

Official policy

MyFitnessPal generally states purchases are final and non‑refundable except at their sole discretion.

Exceptions and platform refunds

• Refunds for purchases made through the App Store or Google Play must be requested from Apple or Google respectively; MyFitnessPal does not process those refunds directly. Guidance on refunds
• Some users report occasional exceptions where refunds were issued, but these are inconsistent and not guaranteed.

MyFitnessPal plans and pricing

Plan summary

MyFitnessPal offers a Premium subscription with additional tracking features, an ad‑free experience and deeper goals.

Pricing notes

Exact South African ZAR pricing is not officially published. Below is a locally reported approximation for guidance only.

Your consumer rights in South Africa

Cooling‑off period

Under the Electronic Communications and Transactions Act (ECTA), consumers generally have a cooling‑off right allowing cancellation and a full refund in a defined period in some cases.

Digital content and exceptions

• Digital content and services may have limited cooling‑off or refund rights once performance has begun, subject to ECTA and Consumer Protection Act exemptions.
• Statutory protections may override a vendor's "no refund" policy, but remedies for digital subscriptions can be complex in practice. ECTA cooling‑off info

Customer experiences

Positive feedback

• Users praise the large food database, barcode scanner and effective tracking tools.
• Many report that the app helped with weight loss, habit change and that integrations improved their tracking.

Negative feedback

• Complaints include app bugs, performance issues on iOS, removal of formerly free features and intrusive ads.
• Recurring criticisms mention difficulties cancelling, unwanted or duplicate charges, and inconsistent customer support response. See user reviews for examples. User reviews

Documentation checklist

What to prepare

• Account email and username used with MyFitnessPal.
• Receipt or proof of payment (App Store/Google Play receipt or web confirmation).
• Date of purchase and subscription renewal dates.

Where to find records

• App Store/Google Play purchase history (for platform purchases).
• MyFitnessPal account settings and subscription page (for web purchases).
• Screenshots of subscription settings or receipts to support any dispute or refund request.

Common mistakes

Cancelling in the wrong place

Users often try to cancel on the MyFitnessPal site after purchasing via Apple or Google. That does not stop platform billing - cancellation must be made in the original store.

Assuming refunds are automatic

Many assume cancelling triggers an immediate refund. In most cases cancelling only stops future renewals; refunds are rare and depend on platform policies or exceptional vendor decisions.

Comparative recap

Quick comparison

How to choose

If you want refunds or billing control, note where you purchased and follow that platform's process immediately to maximise your options.

After cancelling

What to check

• Confirm cancellation in the platform's subscriptions page and keep screenshots.
• Verify the end date of access to Premium features so you know when free tier resumes.

Helpful links

• Official cancellation guide: MyFitnessPal Help Center
• South African cooling‑off information: ECTA cooling‑off period
• User reviews and experiences: Trustpilot reviews

Address

Head office

MyFitnessPal principal executive office is listed in public filings. Use corporate contact channels for formal queries.

Corporate address

100 Congress Ave, Ste 400, Austin, TX 78701, United States.