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Thrive

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Termination letter drafted by a specialized lawyer
Sender
Thrive
5‑B, 2nd floor, 11th Cross, RMV Extension, near CPRI, Sadashiva Nagar
560080 Bengaluru India
care@thriveco.in
Cancellation of Thrive contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Thrive service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Thrive
5‑B, 2nd floor, 11th Cross, RMV Extension, near CPRI, Sadashiva Nagar
560080 Bengaluru , India
care@thriveco.in
REF/2025GRHS4

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Cancellation Thrive: Easy Method

What is Thrive

Overview

Thrive refers to services and products operating under the "Thrive" name in India, including fitness/subscription services, apparel, food service brands and wellbeing programs. Each entity runs its own cancellation and refund rules, so the exact steps depend on which Thrive product you purchased.

Scope for this guide

This guide summarises cancellation and refund rules across the main Thrive-branded entities referenced in official sources: Thrive Apparel, DrinkThrive, Thrive (food service) and Thrive for Life, plus the Thrive app/service policies where available.

How to cancel Thrive

General approach

  • Locate your order or subscription in the service’s "My Account" area or in order confirmation email.
  • Attempt cancellation from your account first; if unavailable, contact official support promptly.

Entity-specific steps

  • Thrive Apparel: Cancel before the order ships via My Account or by contacting support. Once shipped, cancellation is not accepted.
  • DrinkThrive: Request cancellation within 1 business day of ordering or before dispatch to avoid fulfilment.
  • Thrive for Life: Cancel within 48 hours unless the service has already been initiated; some promotional offers may be non-cancellable.
  • Thrive (food service): Cancellation terms are not explicitly stated; contact support and request review for any refund or stop.

What happens when you cancel

Access and service termination

For subscriptions, cancellation generally stops future renewals but may not remove access until the current paid period ends.

For one-off orders (apparel/food), cancellation before dispatch prevents shipping; after dispatch you may need to follow returns processes.

Data and records

Your account data is generally retained according to the provider’s policies even after cancellation; check each provider’s terms for retention details.

Keep copies of order IDs, cancellation confirmations and any correspondence until refunds or credits are completed.

Will I get a refund?

Policy summary by entity

  • Thrive Apparel: Refund processed 4 - 5 days after receipt of returned product.
  • DrinkThrive: Refunds may be issued as store credit or replacement; processing time 3 - 6 business days.
  • Thrive (food service): Refunds issued within about 7 business days after review; conditions apply.
  • Thrive for Life: Many offers are non-refundable; cancellations must be made within 48 hours before service starts.

Exceptions and important notes

  • If an order has already shipped (Thrive Apparel) you cannot cancel - follow the returns process instead.
  • Non-refundable products or trial offers may be explicitly excluded from refunds (noted for some Thrive for Life offers).
  • Processing times vary by payment method and bank; allow the stated processing window plus bank clearing time.

For the official app refund policy see Thrive refund policy.

For apparel-specific rules see Thrive Apparel - Refund & Cancellation.

Thrive plans and pricing

Available plans (verified)

Plan Price (INR) Period Features
Thrive - Smarter Screen Time: Yearly Plan ₹6,900 Annual Full app functionality for device screen‑time control (single user/family)
Thrive - Smarter Screen Time: Yearly Family MAX ₹7,900 Annual Family MAX tier for screen‑time control (multiple family devices)
Thrive - Life Reset: Yearly Trial ₹4,999 Annual Access to full 66‑day Life Reset program trial (yearly)
Thrive - Life Reset: In‑App Purchases ₹1,299 / ₹1,999 / ₹2,499 / ₹3,999 / ₹4,999 Unclear Life Reset program tiers / in‑app purchase levels (period not explicitly stated)

Notes on pricing

Only annual pricing is explicitly listed for Thrive - Smarter Screen Time and the Life Reset yearly trial.

Other in‑app price points are shown but the billing period is not always specified; contact support if you need monthly alternatives.

Your consumer rights in India

Statutory protections

Indian consumer law protects buyers against defective, damaged or incorrectly described goods and unfair trade practices.

Rights include repair, replacement or refund for defective/incorrect items depending on the situation and seller’s policy.

Change-of-mind refunds

There is no automatic nationwide 14‑day "no-questions-asked" refund requirement for change of mind; the Thrive entities here do not advertise a 14‑day policy.

If you feel the seller breached the contract, escalate to your payment provider, the seller’s grievance officer, or file a consumer complaint with local forums.

Customer experiences

What people report

Public review data for these specific Thrive entities is limited in the verified sources; direct customer feedback is not summarised in the official pages.

From the policies, customers typically find cancellations straightforward when done before dispatch, while refunds depend on return receipt and review timelines.

Common timelines seen

  • Apparel refunds: often processed within 4 - 5 days after the returned product is received.
  • DrinkThrive: credits or replacements processed in about 3 - 6 business days.
  • Food service refunds: subject to review and issued within ~7 business days when approved.

Documentation checklist

Must-have items

  • Order number and purchase date (from invoice or confirmation email).
  • Payment receipt or transaction reference (UPI/Netbanking/card statement).
  • Photos of the product and packaging if the item is damaged or incorrect.

Optional but helpful

  • Shipping/dispatch notifications and tracking ID.
  • Any chat/email correspondence with support and cancellation confirmation.

Common mistakes

Waiting too long

Trying to cancel after the item has shipped or after the stated cancellation window often prevents a straightforward cancellation and may force a returns process instead.

Assuming a universal 14‑day right

Many customers assume a change‑of‑mind 14‑day refund applies; these Thrive entities do not provide that as a universal policy. Verify each product’s specific terms.

Missing documentation

Not saving order numbers, receipts or communication makes it harder to prove your case during refund review - always keep records until the issue is closed.

Comparative recap

Quick comparison table

Entity Cancellation window Refund outcome Notes
Thrive Apparel Before shipping via My Account or support Refund 4 - 5 days after receipt of returned product No cancellation after shipment; follow returns process
DrinkThrive Within 1 business day or before dispatch Store credit or replacement in 3 - 6 business days Refunds often provided as store credit; replacements possible
Thrive (food service) Not explicitly stated Refund within ~7 business days after review, conditions apply Contact support for case review; refunds conditioned on evaluation
Thrive for Life Cancel within 48 hours unless service initiated Often non-refundable for some offers Some offers explicitly non‑cancellable; check terms

How to use this table

Use the table to check the likely outcome before you attempt cancellation and to select the correct support channel or returns process.

After cancelling

Next steps to monitor

  • Save the cancellation confirmation and monitor your bank or card statement for the refund/credit.
  • If refund doesn’t appear within the stated window, contact the provider with order and cancellation references.

Official resources

Review the official policies and contact points before escalating: Thrive app refund policy at support.thriveapp.io.

Apparel refund and cancellation details are at thriveclothing.in, and Thrive for Life terms are at thriveforlife.in.

Address

Official mailing address (primary)

5‑B, 2nd floor, 11th Cross, RMV Extension, near CPRI, Sadashiva Nagar, Bengaluru, Karnataka 560080, India.

How to use the address

Use this address for formal written complaints or returns only if instructed by the provider; always confirm the correct return address in your account or support correspondence before sending items.

FAQ

To cancel your Thrive membership within 30 days, locate your subscription in the 'My Account' area or your order confirmation email. If cancellation options are unavailable, contact official support in writing to request cancellation.

Most Thrive for Life offers are non-refundable if you cancel after 48 hours. Check the specific terms of your offer for details on eligibility for refunds.

If your Thrive Apparel order has already shipped, you cannot cancel it. Instead, you must follow the returns process outlined on their website to return the product.

The cancellation terms for the Thrive food service are not explicitly stated. It's best to contact their support directly to discuss your cancellation request and potential refunds.

You must request cancellation of your DrinkThrive subscription within one business day of ordering or before dispatch. If you miss this window, cancellation may not be possible.