Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel 1MG
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the 1Mg service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 1Mg: Easy Method
What is 1Mg
Overview
1Mg is an Indian health and wellness platform offering medicine delivery, diagnostic tests, and health subscriptions. It provides online ordering, home sample collection for diagnostics, and digital reports.
Scope of services
Services include pharmacy orders, lab tests at home, digital reports, and subscription plans such as care plans and 1mg Plus. Policies differ by product category and service type.
How to cancel 1Mg
Cancel an order (Web / App)
- Open the 1Mg app or website and go to "Orders" or "My Orders".
- Select the order you want to cancel and choose the "Cancel" option before it is shipped.
- Confirm cancellation; you will receive an in-app confirmation of the request.
Cancel medical tests and sample-related orders
- Diagnostic test orders can be cancelled only until sample collection is scheduled or completed.
- If in doubt, cancel as soon as possible and notify support through the app to avoid sample pickup.
Stop 1mg Plus subscription auto-renewal
- Go to "1mg Plus" or "My Account" on the app/website.
- Manually turn off auto-renewal to stop future billing.
- Benefits typically continue until the subscription expiry date; refunds for unused days are usually not provided.
What happens when you cancel
Access and service changes
If you cancel an order before shipping, the order will be stopped and not dispatched. For subscriptions, turning off auto-renewal prevents future renewals but does not usually remove access immediately.
Data and account effects
Your account, prescription records, and past order history remain available unless you request account deletion. Cancellation does not automatically delete stored medical or order data.
Will I get a refund?
Product returns and refunds
- Return requests for delivery items should be raised within 7 days of delivery for incorrect, damaged, or near‑expiry products.
- Eligible items must be unused, in original packaging, and match batch numbers and invoice details.
- Certain categories (supplements, sexual wellness, devices) are typically non-returnable.
Refund timelines and exceptions
- Refund is processed after return validation; it may complete within approximately 30 days from reverse pickup in many cases.
- For medical tests, if a report is delayed beyond 72 hours without justification, a refund request may be raised within 72 hours of report receipt; refunds processed within ~30 days.
- Variants of the platform (e.g., 1mg Pharma) may have different windows - some offer refunds within 30 days for unused, original-packaged non-restricted items and faster verification timelines.
1Mg plans and pricing
Summary of available plans
Below are sample plan names and the prices found in verified data. Offers and prices may change; consult the app or account page for live pricing and taxes.
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Care Plan (1 digital) | ₹49 | - | Generic 'Care Plan' package, digital of 1 Care Plan |
| New Healthcard 12 Months | ₹367 | 12 Months | New Healthcard 12 Months Care Plan |
| General Wellness 6 Months Membership | ₹929 | 6 Months | General Wellness Care Plan - 6 Months Membership |
| MiniPlus CP: Early Renewal | ₹165 | - | MiniPlus Care Plan - Early Renewal |
| Regular A New | ₹289 | - | Regular A New Care Plan |
| Offer via GoPaisa: Care Plan 6 Months | ₹249 | 6 Months | 6‑month Care Plan with medicine discounts and cashback benefits |
Your consumer rights in India
Legal avenues
You may approach the National Consumer Helpline or file a grievance under the Consumer Protection Act if refunds or resolutions are not provided. Document all communications and transaction records.
Policy and practical limits
- There is no explicit company-wide 14‑day cooling-off period stated; rely on the platform's stated timelines (e.g., 7‑day return window).
- Chargeback options may not be offered per terms; check payment method options with your bank for dispute processes.
- The platform can deny frivolous complaints and may act against false claims.
- Return rights vary by category; prescription medicines, devices, and some healthcare products may be non-returnable under policy.
Customer experiences
Reported negative experiences
Public reviews and posts report issues such as delayed or missing deliveries, incorrect or damaged items, and slow or unhelpful customer support. Some users report difficulty getting refunds despite status updates.
Balanced perspective
Not all experiences are negative; many users receive orders and reports without issue. Responses vary by city, product type, and individual circumstances.
Documentation checklist
What to keep for returns and refunds
- Original invoice or order confirmation.
- Original, unused product packaging with visible batch number.
- Photographs showing damage, wrong item, or near‑expiry label.
- Any pharmacy label, delivery slip, or courier tracking details.
What to keep for test cancellations or disputes
- Booking confirmation for the diagnostic test and scheduled pickup details.
- Copies/screenshots of in-app chat or email communications with support.
- Reports, timestamps, and any lab communication if disputing results or delays.
Common mistakes
Waiting until shipment
Trying to cancel after an order has been shipped is a common error; shipped orders cannot be cancelled. Cancel as early as possible to avoid escalation.
Not keeping packaging and proof
Failing to retain original packaging, invoice, or photos harms return eligibility. Always keep evidence until the return/refund completes.
Assuming subscription refunds
Turning off auto-renewal does not usually trigger a refund for unused days. Expect benefits to continue until expiry and check terms before cancelling paid subscriptions.
Comparative recap
Quick feature comparison
The table below compares cancellation and refund characteristics across main service touchpoints referenced in policy data.
Comparison table
| Feature | Web / App | 1mg Plus subscription | 1mg Pharma (separate site) |
|---|---|---|---|
| Cancel before shipping | Yes - cancel anytime before shipment | Cancel by turning off auto-renewal; no immediate refund typically | Separate return/refund rules; unused non-restricted items refundable within 30 days |
| Diagnostic test cancellation | Cancelable until sample collection | Subscription benefits remain until expiry; test rules still apply | Return rules differ; check site-specific terms |
| Product return window | 7 days for eligible incorrect/damaged/near-expiry items | Not applicable (subscription service) | 7 days for defects/incorrect items; unused return within 30 days for some items |
| Refund processing time | Approximately 30 days from reverse pickup in many cases | No standard refund for unused days; benefits until expiry | Often 10 business days after verification for returned items |
After cancelling
Immediate next steps
- Save cancellation confirmation and order IDs from the app or email.
- Retain all packaging, photos, and the invoice until refund is received.
- Monitor your payment method for the refund and note expected timelines.
Escalation if unresolved
- Use in-app support or escalation channels first and keep records of each contact.
- If unresolved, consider filing a complaint with the National Consumer Helpline or pursuing Consumer Protection remedies.
Address
Corporate postal address
5th Floor, Tower‑B, The Presidency Building, 46/4 Mehrauli Gurgaon Road, Sector 14, Gurugram, Haryana 122001, India
Notes about correspondence
Use this postal address for formal physical correspondence or complaints if required. For faster resolution, use the app/website support channels and retain digital records.