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Bajaj Allianz General Insurance

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Termination letter drafted by a specialized lawyer
Sender
Bajaj Allianz General Insurance
Bajaj Allianz House, Airport Road
411006 Yerawada India
bagichelp@bajajallianz.co.in
Cancellation of Bajaj Allianz General Insurance contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Bajaj Allianz General Insurance service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Bajaj Allianz General Insurance
Bajaj Allianz House, Airport Road
411006 Yerawada , India
bagichelp@bajajallianz.co.in
REF/2025GRHS4

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Cancellation Bajaj Allianz General Insurance: Easy Method

What is Bajaj Allianz General Insurance

Overview

Bajaj Allianz General Insurance is a general insurance company operating in India that provides motor, health, travel, personal accident, and other retail insurance products.

The company issues policies through branches, web portals and partner channels and supports policy management, claims and cancellations via official channels.

Scope of this guide

This guide explains how to cancel policies with Bajaj Allianz, when refunds apply, documentation to prepare and your rights under Indian regulation.

It covers common product types (Health, Personal Accident, Critical Illness, Travel and retail plans) and practical steps to follow.

How to cancel Bajaj Allianz General Insurance

Standard cancellation steps (online / email / branch)

  • Locate your policy number and policy document (policy schedule).
  • Contact the insurer by the official channel you used to buy the policy (web portal, email or branch).
  • Submit a written cancellation request or the company cancellation form with signature, policy copy and reason for cancellation.
  • Provide bank details for refund transfer and any additional documents requested by the insurer.

Product-specific instructions

  • Health / Personal Accident / Critical Illness: Use the free-look window (30 days for Health/PA; 15 days for Critical Illness) for full review and follow the free-look cancellation steps to claim a refund.
  • After free-look: submit a written cancellation notice (insurer usually requires 15 days written notice) and follow short-period refund rules for pro-rata calculations.
  • Travel: if journey has not commenced you may cancel (conditions apply); for early return notify insurer with proof for a proportionate refund subject to minimum retention.
  • App-store purchases: insurance cannot be cancelled via Apple/Google Play store mechanisms - use the insurer’s official cancellation channels.

What happens when you cancel

Policy status and coverage

On approval of cancellation the policy is terminated from the cancellation date stated by insurer or as agreed in writing.

Coverage ends from that cancellation date and future claims arising after that date will not be covered.

Renewal, records and insurer actions

You can choose not to renew; a cancelled policy does not automatically block future purchase of a new policy with Bajaj Allianz or other insurers.

The insurer retains records as per regulatory and internal retention policies and may also cancel policies from its side with notice and pro-rata refund where applicable.

Will I get a refund?

Free-look refunds (Health / PA / CI)

  • Free-look period: 30 days for Health and PA; 15 days for Critical Illness from receipt of policy documents.
  • Refund is provided after deductions such as medical examination charges, stamp duty and any proportional risk premium if risk has commenced.

Refunds after free-look and for travel

  • After free-look, cancellations are handled with written notice; refunds are prorated using short-period rates (example tiers applied by insurer).
  • Travel insurance refunds depend on used proportion of the trip and minimum retention (minimum retention usually at least ₹250).
  • No refund is generally payable where claims have already been paid or if the insurer retains 100% per the product rules (for example if more than 50% of travel period used).

Bajaj Allianz General Insurance plans and pricing

Pricing summary

The table below lists representative premiums and product examples drawn from public disclosures and product summaries.

These are indicative; contact the insurer or your broker for exact quotes for your age, sum insured and location.

Plan Price Period Features
Gross Direct Premium - November 2024 (Bajaj Allianz General Insurance) ₹1,364.67 Crore Monthly Total gross direct premium underwritten in that month
Gross Direct Premium - December 2024 (Bajaj Allianz General Insurance) ₹1,330.90 Crore Monthly Total gross direct premium underwritten in that month
Gross Direct Premium - August 2025 (Bajaj Allianz General Insurance) ₹2,063.22 Crore Monthly Total gross direct premium underwritten in that month
Pocket Subscription - Starting Annual Premium ₹199/year Annual Affordable bite-sized assistance plans via Bajaj Finserv distribution
Pocket Subscription - Road Trip Protection ₹599/year Annual Roadside assistance, emergency travel & hotel, card block, PA complementary cover
Pocket Subscription - Personal Accident Cover ₹230 (membership fee) Annual Accidental death & permanent disability coverage (sum insured up to ₹25 lakh)
Pocket Subscription - Mobile Protect (iPhone) ₹1,153 - ₹6,153 (based on device) Annual Apple device protection; premium varies with device value
Motor Insurance - Car Starting at ₹2,094* Policy period Comprehensive car insurance starting price (indicative)
Motor Insurance - Bike Starting at ₹538* Policy period Comprehensive two-wheeler insurance starting price (indicative)
Motor Insurance - EV Starting at ₹457* Policy period Electric vehicle insurance starting price (indicative)
Health Insurance - Base Plan ≈ ₹15/day (~₹5,426/year) for age 0 - 20 Annual Entry-level health coverage; indicative pricing for a young age band

Notes on pricing

Listed prices are examples and monthly underwriting totals; actual premiums vary by age, sum insured, location and product features.

“Pocket Subscription” products may be distributed through third-party partners; contact the distributor or insurer for exact terms.

Your consumer rights in India

Regulatory protections

  • Under IRDAI rules there is a mandatory free-look period (minimum 15 days) to review new policies.
  • Bajaj Allianz provides extended free-look: 30 days for Health/PA and 15 days for Critical Illness in line with regulatory minimums.

Complaint and legal recourse

  • If refunds or claims are disputed, you can escalate to local branch, regional office or customer care for resolution.
  • Consumer courts and insurance ombudsman decisions (for example, ordered compensation for underpayment) are available when internal escalation fails.

Customer experiences

Positive feedback

Many customers report fast claim settlements and helpful digital support in specific cases, such as prompt motor or mediclaim processing.

Official testimonials and in-house portal reviews include a substantial number of 4 - 5 star ratings reflecting positive experiences.

Negative feedback

Public consumer forums contain complaints about delayed customer service responses, repair delays and disputes over claim settlements in some cases.

There are also reports of dissatisfaction on independent review sites; if you face problems, escalate through formal complaint channels and, if needed, legal avenues.

Documentation checklist

Documents to prepare

  • Policy document and policy number (original or soft copy).
  • Signed cancellation request or company cancellation form.
  • Proof of purchase (receipt), identity proof and bank details for refund transfer.
  • For travel: booking proof, flight/train tickets and proof of early return if applicable.

Supporting documents for specific refunds

  • For free-look cancellation: policy document and dated receipt of delivery of policy documents.
  • For claims-related rejections: claim forms, medical reports or repair invoices as requested by insurer.
  • Keep copies of all communications (emails, acknowledgements) and note reference numbers.

Common mistakes

Timing and assumptions

Assuming a blanket 14-day refund via App Store or Google Play is a frequent mistake; insurance free-look periods vary by product and must be done with the insurer.

Delaying cancellation notice until after deadlines or not verifying the effective cancellation date can reduce or eliminate refunds.

Documentation and process errors

Failing to submit required documents, using incorrect bank details or not obtaining written acknowledgement causes delays in refunds.

Not checking product-specific short-period refund rules (example tiers for travel) can lead to unexpected retention by the insurer.

Comparative recap

At-a-glance comparison

Policy Type Free-look Cancellation Notice Refund basis Key exception
Health 30 days Written notice after free-look (typically 15 days) Refund after deductions (medical exam, stamp duty, prorata risk premium) No refund if claims already paid or risk fully elapsed
Personal Accident 30 days Written notice after free-look Pro-rata refund per short-period rates Product terms determine retention
Critical Illness 15 days Written notice after free-look Refund after permitted deductions Shorter free-look than Health/PA
Travel Varies (subject to product) Cancel before journey start or notify for early return Refund depends on trip used % and minimum retention (examples: up to 20% period → insurer retains 50%) No refund if claim incurred or >50% period used (100% retained)
App-store purchases Not applicable via app stores Must cancel via insurer channels Refund per policy free-look and product rules No refunds through Apple/Google Play mechanisms

How to use this comparison

Use the table to quickly identify the free-look window, notice requirements and likely refund basis before initiating cancellation.

Always confirm product-specific short-period rates with the insurer for exact refund calculations.

After cancelling

Practical next steps

  • Obtain written confirmation of cancellation and the effective cancellation date from the insurer.
  • Confirm refund amount, deductions and expected timeline for transfer to your bank account.

Escalation and further help

  • If you do not receive a satisfactory response, escalate to a regional office or formal customer grievance channels within the company.
  • If internal escalation fails, you may approach the insurance ombudsman or consumer forum under applicable Indian regulations.

Address

Corporate office

Bajaj Allianz General Insurance

Bajaj Allianz House, Airport Road, Yerawada, Pune 411006, India

Contact note

For policy cancellation, use the official channels through which you purchased the policy (branch, web portal, email or your broker).

Keep copies of all documents and written communications until the cancellation and refund are fully processed.

FAQ

To cancel your Bajaj health insurance policy within the 30-day free-look period, submit a written cancellation request along with your policy document to the insurer via email or registered postal mail.

After the free-look period, you typically need to provide a written notice of 15 days for cancellation. Ensure to send this notice via email or registered postal mail.

Yes, if you cancel your Bajaj Allianz travel insurance before the journey starts, you may be eligible for a refund, but it will depend on the percentage of the trip used and the minimum retention amount.

Upon cancellation approval, your policy will terminate as of the cancellation date, and you will no longer be covered for any claims arising after that date. Ensure to send your cancellation request via email or registered postal mail.

Yes, if claims have already been paid or if the risk has fully elapsed, no refund will be provided. Make sure to check your policy terms and send your cancellation request via email or registered postal mail.