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Cancel CALMERRY
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4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Calmerry service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Calmerry: Easy Method
What is Calmerry
Service overview
Calmerry is an online therapy platform that connects users with licensed therapists via text messaging and live video sessions.
The service operates on a subscription model and is intended to provide ongoing mental health support with flexible plan options.
How it works at a glance
Users create an account on the Calmerry website, choose a plan, and are matched with a therapist for messaging and/or video sessions.
Subscriptions typically auto-renew on a monthly basis until the user cancels.
How to cancel Calmerry
Cancel online via the website
- Log in to your Calmerry account on the official site: Calmerry.
- Locate your account or subscription settings and follow the on-screen option to cancel the active subscription.
Contact support if you cannot cancel
- If you cannot find a cancel option, contact Calmerry support through the website help/contact channels for assistance.
- Keep a record of the support request (date, agent name, ticket ID) in case you need to dispute further charges.
What happens when you cancel
Access after cancellation
After cancellation, you typically keep access for the remainder of the paid billing period unless Calmerry specifies otherwise.
Active features available during the paid period (messaging or scheduled video sessions) are usually still accessible until the period ends.
Auto-renewal and billing
Calmerry subscriptions are billed monthly and will continue to auto-renew unless you cancel.
To stop further charges, you must cancel before the next billing date; otherwise the subscription will renew for another month.
Will I get a refund?
Official refund stance
Calmerry’s public site and terms do not state a guaranteed 14-day cancellation or refund right for subscriptions.
No explicit cooling-off or automatic refund policy for monthly subscriptions is advertised on the Calmerry website.
Exceptions and dispute handling
- Some external reviews report refund disputes (for example, when therapists missed sessions); Calmerry appears to handle such cases individually.
- If you believe you are owed a refund, collect evidence and raise a support request with Calmerry; keep correspondence and transaction records.
Calmerry plans and pricing
Pricing summary
Calmerry lists multiple monthly plans and a one-time session option. Prices below are USD-denominated and approximate.
Calmerry does not publicly list pricing in INR; actual billed amounts may vary with payment provider, taxes, and exchange rates.
Plan table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Messaging only | $228 per month | Monthly | Unlimited text messaging, licensed counselor, mood tracker, guided journaling, self-help library |
| Messaging + 1 video session per month | $298 per month | Monthly | All messaging features + one 30-minute live video session per month |
| Messaging + 2 video sessions per month | $310 per month | Monthly | All messaging features + two 30-minute live video sessions per month |
| Messaging + 4 video sessions per month | $360 per month | Monthly | All messaging features + four 30-minute live video sessions per month |
| One-time 60-minute live video session | $120 (first-time discount) | One-time | Single 60-minute session, access to mood tracker, journaling, self-help library |
Your consumer rights in India
Legal framework
Indian consumers are protected by the Consumer Protection Act and related e‑commerce rules which cover services and deficiencies in service delivery.
These laws allow consumers to seek redress for unfair trade practices or deficient services from appropriate forums.
Cooling-off and applicability
- India has a general cooling-off concept for some e‑commerce returns, but its automatic application to digital subscription services like Calmerry is not guaranteed.
- Whether a 14‑day cooling-off right applies depends on contract terms and legal interpretation for digital services.
Where to seek help
If Calmerry refuses a refund you consider due, you may approach consumer redressal mechanisms in India, including state commissions and national helplines.
For general Indian consumer rights information, see local resources such as the consumer guidance links below.
Customer experiences
Positive reports
- Many reviews praise helpful therapists, flexible matching, convenience, and effective support.
- Review sites note a user-friendly app, messaging features, and options to switch therapists.
Negative reports
- Some users report therapist no-shows, billing disputes, or dissatisfaction with therapist matching.
- Several independent reviews mention refund delays or disputes resolved on a case-by-case basis.
Documentation checklist
Essential records to keep
- Account email and username, subscription start date, and plan name.
- Payment receipts, transaction IDs, and bank or card statements showing charges.
Evidence for disputes
- Screenshots of scheduled sessions, missed sessions, and chat transcripts when relevant.
- Copies of support requests, response emails, ticket numbers, and agent names.
Common mistakes
Assuming automatic refunds
Many users assume cancelling triggers an automatic refund; Calmerry does not advertise an automatic refund policy for monthly plans.
Always confirm refund eligibility with support and retain evidence of the circumstance (missed sessions, technical issues).
Missing the renewal window
Users sometimes cancel after the renewal date and are charged for the next month; cancel before the billing date to avoid renewal.
Save billing dates and set reminders to prevent inadvertent renewals.
Comparative recap
Quick comparison
The table below summarizes key plan differences (price, included sessions) to help decide which option suits your needs.
Prices are USD-denominated and approximate; verify final amounts during checkout.
| Plan | Price (USD) | Sessions included | Best for |
|---|---|---|---|
| Messaging only | $228 | Text-only (unlimited) | Ongoing messaging support |
| Messaging + 1 video | $298 | 1 video (30 min) + messaging | Light live contact plus messaging |
| Messaging + 2 video | $310 | 2 video (30 min) + messaging | Regular check-ins plus messaging |
| Messaging + 4 video | $360 | 4 video (30 min) + messaging | Frequent live sessions |
| One-time 60-min session | $120 | 1 video (60 min) | Single comprehensive session |
After cancelling
Follow-up actions
- Confirm cancellation via email or account confirmation screen and save the confirmation.
- Monitor your bank or card statement for any unexpected post-cancellation charges.
Where to find help and reviews
- Official Calmerry site: https://calmerry.com/
- User reviews and reports: Trustpilot and SiteJabber
- Independent write-ups: Forbes Health and Healthline
- Indian consumer guidance resources: see general Q&A on consumer rights at consumer Q&A and legal interpretation info at Law4U.
Address
Company address
Calmerry (listed contact): 108 West 13th St., Wilmington, New Castle, DE 19801, USA.
Keep this for records
Use the address when filing formal complaints or consumer requests that require a business contact location.