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Cancel CAREFIRST
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Carefirst service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Carefirst: Easy Method
What is Carefirst
Overview
Carefirst is a health and wellness service that offers consultation, home-care services and subscription-based offerings in India. It connects users with practitioners, caretakers and allied health professionals.
Primary services
Services include online consultations, home-care visits, equipment delivery and coordinated care support. Availability and exact offerings depend on location and the specific service booked.
How to cancel Carefirst
Cancel via the website
- If a practitioner fails to meet you, email support@carefirst.in within 5 days to claim a refund.
- Include appointment date, practitioner name, booking ID and preferred refund method in the email.
Cancel via mobile stores (iOS & Android)
- iOS: Manage and cancel subscriptions only through Apple’s App Store subscription settings; Carefirst cannot cancel App Store subscriptions for you.
- Android: Cancel subscriptions through Google Play’s subscription settings; uninstalling the app does not cancel subscriptions.
What happens when you cancel
Access to services
After cancelling a subscription via the app store, future renewals stop but existing paid access may remain until the current paid period ends.
Data and account
Carefirst retains account and booking records according to its service terms. For data removal or account-specific queries, contact support@carefirst.in.
Will I get a refund?
Practitioner no-show or unmet appointment
- Full consultation fee is refundable if you email support@carefirst.in within 5 days of the missed appointment.
- Refunds are processed to the original payment mode within 5 - 6 business days.
Other refund scenarios and timing
- 100% refunds may be granted in genuine cases (for example, unsatisfactory consultation or no response in emergencies) upon emailing Care@carefirst.in.
- Refund credit appears in 3 - 4 working days typically, but some banks can take 10 - 15 days to post the amount.
- There is no general 14‑day automatic refund right stated in Carefirst terms; refunds are conditional on the company’s policies.
Carefirst plans and pricing
Pricing availability
No public INR pricing for 2024/2025 is listed for Carefirst services or app subscriptions.
How to get pricing
Contact Carefirst support or the in-app help flow for current plan and pricing details.
| Plan | Price (INR) | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Please contact support@carefirst.in for current rates and availability. |
Your consumer rights in India
Contractual vs statutory rights
Carefirst’s cancellation and refund terms are driven by its contractual policies rather than an explicit 14‑day cooling‑off clause. Users should rely on the stated policy when seeking refunds.
Escalation and complaint routes
- Start with support@carefirst.in for grievances and refund requests.
- If unresolved, users may pursue consumer grievance redressal through local consumer forums or applicable regulatory channels in India.
Customer experiences
Positive feedback
- High ratings for home‑care services with praise for professional, caring staff and prompt equipment delivery.
- Users often note helpful coordination, useful demonstrations and recommended caretakers and physiotherapists.
Negative feedback
- No prominent complaints or low ratings for Carefirst India were found in the available review sources.
- No recurring public issues were identified in the sources consulted.
Documentation checklist
Essential documents to collect
- Booking ID, appointment date and practitioner name.
- Payment receipt or transaction ID and payment method details.
Evidence to include with refund request
- Screenshots of missed appointment messages or no‑show evidence.
- Any email/chat correspondence with the practitioner or Carefirst support.
Common mistakes
Missing the 5‑day deadline
Waiting longer than 5 days to report a practitioner no‑show is a frequent error and may forfeit the full refund entitlement. Act promptly and retain evidence.
Assuming app uninstall equals cancellation
Uninstalling the Carefirst app does not cancel App Store or Google Play subscriptions. Cancel through the respective store settings to stop renewals.
Comparative recap
Channel comparison
The table below compares cancellation routes, who processes the cancellation and refund expectations.
| Channel | Who processes cancellation | Refund eligibility (typical) |
|---|---|---|
| Web (carefirst.in) | Carefirst support (email) | Full refund for practitioner no-show if reported within 5 days |
| App Store (iOS) | Apple App Store | Subscriptions managed/cancelled via Apple; Carefirst cannot cancel for you |
| Google Play (Android) | Google Play | Cancel via Google Play; uninstalling app does not stop subscription |
After cancelling
Follow-up steps
- Save confirmation emails and refund transaction references until the refund posts to your account.
- If a refund is delayed beyond stated timelines, follow up with support@carefirst.in including your original request and payment details.
Useful links
Address
Primary contact address
1501 South Clinton Street, Baltimore, MD 21224, United States.
Support email
For cancellations, refunds and escalations: support@carefirst.in. For consultation refund requests: Care@carefirst.in.