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Cancel GOODRX GOLD
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I hereby notify you of my decision to terminate the contract relating to the Goodrx Gold service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Goodrx Gold: Easy Method
What is GoodRx Gold
Overview
GoodRx Gold is a paid subscription service that offers members access to deeper discounts on prescription medications at participating pharmacies in the United States.
Who it’s for
The plan is intended for people who frequently fill prescriptions and want lower out‑of‑pocket prices than the free GoodRx coupons typically provide.
How to cancel GoodRx Gold
Cancel via web or mobile app
- Log into your GoodRx account on the website or the iOS/Android app.
- Go to Settings or Plan Information, then select Cancel Membership.
- Make sure you cancel at least 1 day before your renewal date to avoid being charged for the next period.
Cancel by mail
- Send a written cancellation including your full name, Gold Member ID, and email address.
- Mail to: GoodRx, Inc., Attn: Patient Advocacy - Gold Cancellation, 2701 Olympic Blvd., West Building Suite 200, Santa Monica, CA 90404.
- Keep proof of mailing and a copy of the letter for your records.
Special rule for annual plans
- If you are on an annual plan, you must cancel within 2 weeks (14 days) of the annual billing to be eligible for a refund of the annual charge.
- Check your billing date and submit cancellation promptly if you seek an annual refund.
Official help pages
- GoodRx Gold Terms of Service: Terms of Service
- Cancellation policy article: Cancellation policy
What happens when you cancel
Access after cancellation
Cancellation typically stops future renewals but does not always cut off immediate access until the end of the paid period.
Confirm the exact access end date in your account or the confirmation message you receive after cancelling.
Billing and renewal
- You must cancel at least one day before renewal to avoid being charged for the next period.
- Monitor your billing statement after cancellation for residual or unexpected charges and save confirmation details.
Account data
GoodRx retains account details under its Terms of Service. If you need data removed, contact GoodRx support to request account changes or deletion.
Will I get a refund?
30‑day refund window
GoodRx’s Terms state that if you cancel within the first 30 days of membership you are eligible for a full refund of any membership fees paid.
Medication purchases or amounts paid at pharmacies are not refundable under the membership refund policy.
Annual plan refund rule
- Annual subscribers who cancel within 2 weeks of the annual billing date may be eligible to have the annual charge refunded to the card on file.
- After that 2‑week window, the annual charge is generally non‑refundable per the policy.
How refunds are processed
Refunds (when approved) are typically returned to the original payment method. Processing time may vary by bank or card issuer.
If you do not receive an expected refund, contact GoodRx support and, if needed, your card issuer for a chargeback or dispute.
GoodRx Gold plans and pricing
Pricing availability
GoodRx official sources list pricing in US dollars. There is no publicly available pricing in Indian Rupees (INR) for 2024/2025 on GoodRx pages.
If you are in India and need pricing, contact GoodRx support for the latest information and currency options.
Contact for current fees
Refer to GoodRx directly for up‑to‑date subscription fees and any regional availability questions.
| Plan | Period | Price | Notes |
|---|---|---|---|
| GoodRx Gold (Monthly) | Monthly | Contact for pricing | Official pricing is listed in USD on GoodRx site |
| GoodRx Gold (Annual) | Annual | Contact for pricing | Annual refunds subject to 2‑week rule after billing |
Your consumer rights in India
Rights under contracts and payments
You have the right to cancel according to the service’s published terms; GoodRx requires cancelling at least one day before renewal to avoid charges.
Keep records of cancellation confirmations, billing statements, and communications as evidence if you dispute charges.
Bank and payment disputes
- If you are charged after cancellation, contact your card issuer or bank to request a dispute or chargeback per their timelines.
- Refunds processed by GoodRx may take additional time to appear on your statement depending on the payment provider.
Consumer protection avenues
In India you may consult local consumer protection authorities or a lawyer for formal complaints about cross‑border digital services.
Because GoodRx is a U.S. service, jurisdictional limits may apply; still, preserve receipts and correspondence for any official complaints.
Customer experiences
Positive feedback
- Some users report helpful and responsive customer support and successful cancellations and refunds when needed.
- Users note meaningful savings on certain prescriptions and satisfaction when issues are resolved promptly.
Negative feedback
- There are frequent complaints of recurring charges after cancellation and difficulty verifying that cancellation was processed.
- Some members found that Gold coupon prices were higher than free GoodRx coupon prices at pharmacies in certain cases.
- Other users described frustration with customer service responsiveness and unresolved complaints.
Takeaway
Customer experiences vary; keeping written confirmation and checking billing closely reduces risk of disputes.
Documentation checklist
What to prepare before cancelling
- Account email and username.
- Gold Member ID (if available).
- Payment method details and recent billing date.
What to keep after cancelling
- Cancellation confirmation (screenshot or email).
- Proof of mail sent (if using postal cancellation, e.g., tracking number or receipt).
- Billing statements showing any refunds or unexpected charges.
Common mistakes
Waiting too long to cancel
A common error is cancelling on the renewal date or after it; GoodRx requires cancellation at least one day before renewal to avoid the next charge.
Not keeping confirmation
Failing to save a cancellation confirmation can make it harder to dispute post‑cancellation charges.
Assuming pharmacy charges are refunded
Membership refunds do not cover pharmacy payments for medications. Do not assume a membership refund will reimburse medication purchases.
Comparative recap
Key differences at a glance
| Feature | GoodRx Gold | Free GoodRx |
|---|---|---|
| Cost | Paid subscription (contact for pricing) | Free to use |
| Discount depth | Deeper discounts for many prescriptions | Standard coupon discounts; may be higher or lower than Gold at some pharmacies |
| Cancellation & refunds | Cancelable via account or mail; refunds within 30 days; annual refund window 2 weeks | No subscription to cancel |
| Risks customers report | Occasional recurring charges after cancelling; variable pharmacy pricing | Limited to coupon availability and pharmacy pricing differences |
After cancelling
Next steps
- Save the cancellation confirmation and monitor your card statement for the next billing cycle.
- If a refund is expected, allow several business days and then follow up if it does not appear.
Where to find official help
- GoodRx Gold Terms of Service: https://support.goodrx.com/hc/en-us/articles/360061945171-GoodRx-Gold-Terms-of-Service
- GoodRx cancellation policy article: https://support.goodrx.com/hc/en-us/articles/115005022263-What-is-the-GoodRx-Gold-cancellation-policy
If problems persist
Contact GoodRx support through the official help pages above and provide your cancellation evidence and billing details.
If charges are not resolved, contact your payment provider to file a dispute or seek additional consumer protection guidance locally.
Address
Corporate mailing address
GoodRx, Inc., Attn: Patient Advocacy - Gold Cancellation
2701 Olympic Blvd., West Building, Suite 200, Santa Monica, CA 90404, United States
How to use this address
Include your full name, Gold Member ID, and email in the mailed cancellation request and keep a copy or tracking receipt.