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I hereby notify you of my decision to terminate the contract relating to the Hubble service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hubble: Easy Method
What is Hubble
Overview
Hubble is a subscription-based service that, in the contexts covered by the verified data, includes a device-plus-service offering (Hubble Connected) and a consultation platform.
Core services
Hubble Connected covers device hardware plus cloud/premium services; the consultation platform provides scheduled calls and expert sessions billed via its own dashboard.
How to cancel Hubble
If you subscribed via Apple App Store
- Apple subscriptions must be cancelled through your Apple account following Apple’s terms.
- Hubble cannot process or cancel App Store subscriptions on your behalf.
- If you need a refund for an App Store charge, request it via reportaproblem.apple.com through Apple’s procedures.
If you subscribed via Google Play
- Google Play subscriptions must be cancelled through the Google Play app or Google account settings.
- Hubble cannot cancel or refund Google Play subscriptions directly.
- For refunds, use the Google Play refund process in the Play Store app (Orders & refunds).
If you subscribed directly on the web (Hubble Connected)
- For direct web subscriptions, contact Hubble support within the applicable cancellation window: within 7 days (USA/other) or 14 days (EU) from the start of the first paid subscription period to cancel under the global terms.
- Use your account support channel or the email address provided in your purchase confirmation; keep proof of contact and timing.
- Hubble’s web-direct cancellations are handled by their support team (see Documentation checklist below for what to include).
If you subscribed to the consultation platform
- Cancel anytime via the consultation Dashboard; cancellation takes effect at the end of the current billing period.
- For missed/no-show consultations, request a refund within 3 days of the scheduled call; requests are manually reviewed.
What happens when you cancel
Access and features
For device-plus-service subscriptions, cloud storage and premium features stop according to the subscription end date or when the cancellation takes effect.
Billing and renewal
Subscription cancellation prevents future renewals but generally does not pro‑rata refund outside the stated cooling-off periods.
Account data
Your account and any associated data retention follow Hubble’s terms; keep local copies of important data or screenshots before cancelling where needed.
Will I get a refund?
Device and returns (Hubble Connected)
- 30-day satisfaction guarantee from date of delivery; returns accepted if the item is in original condition.
- Return shipping is typically borne by the user unless the item is defective.
- Defective or damaged items reported within 7 days receive either a full refund or a replacement (per verified policy updated 26 May 2025).
Service subscriptions and cooling-off
- Cooling-off: 7 days (USA/other) or 14 days (EU) from the start of the first paid period; refunds processed within ~7 days and may be reduced pro‑rata for services used.
- No refund is available beyond the applicable cancellation/cooling-off period; you may remain liable for the full fee after that period.
Platform purchases (App Store / Google Play)
- Refunds for App Store purchases must be requested via Apple’s system (reportaproblem.apple.com); Hubble cannot process them.
- Refunds for Google Play purchases must be requested via the Google Play app; Hubble cannot process them.
- Expected timelines depend on the platform (Apple refunds may take ~5 - 30 working days per platform timelines).
Consultation refunds
- Missed or no-show consultation refund requests may be submitted up to 3 days after the scheduled call; these are manually reviewed and granted if valid.
Hubble plans and pricing
Pricing availability
Exact India-specific INR pricing for Hubble plans (Standard or Premium) is not publicly listed in the verified data.
How to find current pricing
Official plan prices are typically displayed at checkout and may be shown in USD with local conversion applied by the payment processor.
| Plan | Period | Price |
|---|---|---|
| HubbleClub / Subscription | Contact for pricing | Contact for pricing |
Your consumer rights in India
Applicable policy
There is no publicly available India-specific cancellation or refund policy for Hubble in the verified data.
What Indian users should assume
- Assume Hubble’s global terms apply (e.g., 7‑day or 14‑day cooling-off, 30‑day satisfaction guarantee) unless Hubble states otherwise.
- Local statutory rights under Indian consumer protection law are not explicitly documented in the verified data; you may need to reference Indian law or seek local advice if you believe statutory rights apply.
Platform protections
Review the App Store or Google Play consumer protection and refund processes, as these platform-level protections may supplement or override Hubble’s global terms for purchases made through those stores.
Customer experiences
Common complaints (verified public feedback)
- Reported problems include cancellation attempts failing due to hidden confirmation steps or merchant errors.
- Complaints of long delays in refunds, unresponsive support, and issues obtaining replacements for faulty products.
Context and variability
Feedback in the verified data is primarily negative in areas like cancellation workflow complexity, perceived product quality, and refund delays.
Practical takeaway
Because experiences vary, preserve records of purchases, cancellation attempts, and all communications to support any dispute or refund request.
Documentation checklist
Required order and account details
- Order number or subscription ID
- Account email used to subscribe
- Transaction ID or payment receipt
Proof and timing
- Delivery date (for device returns) and photos showing item condition if applicable
- Screenshots or logs of cancellation attempts and confirmation messages
- Support emails, chat transcripts, or reference numbers from prior contacts
Common mistakes
Wrong cancellation channel
A frequent error is attempting to cancel an App Store or Google Play subscription directly with Hubble; platform subscriptions must be cancelled through the store.
Missing timing windows
Another common mistake is missing the cooling-off or return windows (7/14 days or 30 days) and then assuming a refund will be issued automatically.
Poor record keeping
Failing to keep receipts, order numbers, or screenshots of cancellation attempts makes disputes harder to resolve; always save proof of communications and transactions.
Comparative recap
At a glance
The table below summarises how cancellation and refunds differ by purchase channel and service type.
Key differences
| Service | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Hubble Connected (direct web) | Contact Hubble support within the applicable window | 30‑day returns (device) / 7‑day cooling-off (service) possible; defective within 7 days | Return shipping borne by user unless defective |
| App Store subscription | Cancel via Apple account / App Store | Refund via Apple only | Hubble cannot cancel or refund App Store subscriptions |
| Google Play subscription | Cancel via Google Play app / account | Refund via Google Play only | Hubble cannot cancel or refund Google Play subscriptions |
| Consultation platform | Cancel via Dashboard; takes effect at end of billing period | Missed/no-show refunds can be requested up to 3 days after call | Refunds are manually reviewed |
After cancelling
What to check immediately
- Save any cancellation confirmation or reference number you receive.
- Check your next billing cycle to confirm no further charges occur.
Next steps if you need a refund or replacement
- If you purchased via App Store or Google Play, use those platforms’ refund processes.
- For web purchases or defective devices, contact Hubble support and provide the Documentation checklist items.
- Keep all correspondence and allow the stated processing time for refunds (platforms and Hubble timelines vary).
Address
Company address found in available information
140 High Street, Smethwick, England, B66 3AP
Notes about addresses and contact
This address is a physical location found in available company information but is not necessarily the designated cancellation address for subscriptions.
Support contact (from verified data)
For web-direct subscription queries, use the support contact included in your order confirmation; verified data lists a support email for contacting Hubble support (support@hubbleconnected.com).