Cancellation Lifesum: Easy Method

What is Lifesum

Overview

Lifesum is a health and wellness app that helps users track nutrition, exercise and daily habits.

It offers calorie counting, meal planning and personalised recommendations through its premium service.

Where it is used

The app is available on iOS, Android, the web and some third‑party stores, and is used globally including India.

Subscriptions are managed through the store where you bought them (App Store, Google Play, web, Samsung, Paddle, etc.).

How to cancel Lifesum

Cancel via App Store (iOS)

• Open the App Store on your iPhone or iPad.
• Tap your account icon, choose Subscriptions, select Lifesum and tap Cancel Subscription.
• Lifesum cannot cancel App Store subscriptions on your behalf.

Cancel via Google Play, Web, Samsung, Paddle

• Google Play (Android): Open Play Store → account icon → Payments & subscriptions → Lifesum → Cancel subscription.
• Web: Log in at lifesum.com → Manage Subscription → Cancel subscription.
• Samsung Galaxy Store: Log in to Galaxy Store → Menu → Subscriptions → Lifesum → Unsubscribe.
• Paddle (ads or social buys): Go to paddle.net → "Look up my purchase" → enter your email → find Lifesum purchase → Cancel.

What happens when you cancel

Access after cancellation

Canceling stops future renewals but does not typically remove access immediately.

You generally keep premium access until the current paid period ends.

Account and data

Canceling a subscription does not automatically delete your Lifesum account or stored data.

Deleting the app or your account is not the same as canceling the subscription - cancel separately through the purchase platform.

Will I get a refund?

14‑day refund window

Lifesum states you must request a refund within 14 days of purchase to be eligible.

This 14‑day cooling‑off period applies across App Store, Google Play, Lifesum website, PayPal, Paddle and Samsung purchases.

Platform exceptions and process

• App Store purchases: refunds are handled only by Apple; contact Apple Support within 14 days.
• Google Play purchases: follow Google's refund process within 14 days.
• Web (credit card), PayPal, Samsung purchases: contact Lifesum support within 14 days with receipt or purchase ID.
• If you start using premium features during the 14‑day period, Lifesum's terms say you lose the right to withdraw (no refund).

For Lifesum refund guidance see the official help page: Lifesum - Refunds & Withdrawals.

Lifesum plans and pricing

Current pricing summary

No public, verified India‑specific pricing details are available in the provided sources.

For exact prices and local currency rates check Lifesum when signed in or your app store listing.

How to obtain exact cost

Open the Lifesum app or the store where you purchased to view the exact cost for your country and payment method.

Contact Lifesum support via the help page if you need a receipt or purchase ID.

Your consumer rights in India

Cooling‑off and withdrawals

Under Lifesum's Terms & Conditions you have a 14‑day cooling‑off period from the subscription confirmation email to withdraw.

This aligns with reflection period principles in Indian consumer protection for digital services, provided usage hasn't begun.

Loss of refund right on use

If you access premium features during the 14‑day period you typically forfeit the right to withdraw and get a refund.

Always check your purchase confirmation and the exact timeframe immediately after subscribing.

Customer experiences

Positive reports

Some users praise Lifesum's AI‑based tracking and say it can simplify food logging via photos or text.

These reviews note improved nutrition awareness for certain users.

Negative reports

• Users have reported inaccurate calorie or macro calculations after updates.
• Many cite difficulties cancelling subscriptions and slow customer support responses.
• Complaints include aggressive in‑app ads and feature regressions after AI changes.

See user reviews for context: Lifesum reviews on Trustpilot.

Documentation checklist

What to prepare before contacting support

• Purchase receipt or screenshot showing the transaction date and amount.
• Purchase ID or order number from your email or store receipt.
• The email address used for the purchase (for Paddle lookup or Lifesum support).

Platform‑specific items

• App Store: Apple receipt or order ID from your Apple account email.
• Google Play: Order number from Google Play receipt.
• Web/PayPal/Samsung: Lifesum receipt or store receipt to send to support.

Common mistakes

Assuming deleting the app cancels subscription

Many users delete the app but leave the subscription active in the store, causing unexpected renewals.

Always cancel via the store where you purchased, not by removing the app.

Waiting too long for refunds

Missing the 14‑day refund window is a frequent error; act quickly if you want a refund.

If you begin using premium features immediately, you may forfeit refund rights - be careful if testing the service.

Comparative recap

Quick feature comparison

The table below summarises key practical points for Lifesum based on verified information.

Use it to decide next steps when cancelling or seeking a refund.

After cancelling

What to check immediately

Confirm in the store (App Store, Google Play, Samsung, Paddle or Lifesum web) that the subscription status shows cancelled.

Keep receipts and screenshots of the cancellation confirmation.

Helpful links

For refund and support instructions use Lifesum's official help article: Lifesum - Refunds & Withdrawals.

For user reviews and broader experience context see: Lifesum reviews on Trustpilot.

Address

Registered office

Repslagargatan 17B, 118 46 Stockholm, Sweden

This is the company's registered address; no separate India postal cancellation address is provided in the verified sources.

Notes on contacting

For subscription or refund issues, use the store where you purchased or contact Lifesum via the official help page linked above.

Keep all purchase documentation ready when you reach out.