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Cancel LIFESUM
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Lifesum service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lifesum: Easy Method
What is Lifesum
Overview
Lifesum is a health and wellness app that helps users track nutrition, exercise and daily habits.
It offers calorie counting, meal planning and personalised recommendations through its premium service.
Where it is used
The app is available on iOS, Android, the web and some third‑party stores, and is used globally including India.
Subscriptions are managed through the store where you bought them (App Store, Google Play, web, Samsung, Paddle, etc.).
How to cancel Lifesum
Cancel via App Store (iOS)
- Open the App Store on your iPhone or iPad.
- Tap your account icon, choose Subscriptions, select Lifesum and tap Cancel Subscription.
- Lifesum cannot cancel App Store subscriptions on your behalf.
Cancel via Google Play, Web, Samsung, Paddle
- Google Play (Android): Open Play Store → account icon → Payments & subscriptions → Lifesum → Cancel subscription.
- Web: Log in at lifesum.com → Manage Subscription → Cancel subscription.
- Samsung Galaxy Store: Log in to Galaxy Store → Menu → Subscriptions → Lifesum → Unsubscribe.
- Paddle (ads or social buys): Go to paddle.net → "Look up my purchase" → enter your email → find Lifesum purchase → Cancel.
What happens when you cancel
Access after cancellation
Canceling stops future renewals but does not typically remove access immediately.
You generally keep premium access until the current paid period ends.
Account and data
Canceling a subscription does not automatically delete your Lifesum account or stored data.
Deleting the app or your account is not the same as canceling the subscription - cancel separately through the purchase platform.
Will I get a refund?
14‑day refund window
Lifesum states you must request a refund within 14 days of purchase to be eligible.
This 14‑day cooling‑off period applies across App Store, Google Play, Lifesum website, PayPal, Paddle and Samsung purchases.
Platform exceptions and process
- App Store purchases: refunds are handled only by Apple; contact Apple Support within 14 days.
- Google Play purchases: follow Google's refund process within 14 days.
- Web (credit card), PayPal, Samsung purchases: contact Lifesum support within 14 days with receipt or purchase ID.
- If you start using premium features during the 14‑day period, Lifesum's terms say you lose the right to withdraw (no refund).
For Lifesum refund guidance see the official help page: Lifesum - Refunds & Withdrawals.
Lifesum plans and pricing
Current pricing summary
No public, verified India‑specific pricing details are available in the provided sources.
For exact prices and local currency rates check Lifesum when signed in or your app store listing.
How to obtain exact cost
Open the Lifesum app or the store where you purchased to view the exact cost for your country and payment method.
Contact Lifesum support via the help page if you need a receipt or purchase ID.
| Plan | 期間 | Price |
|---|---|---|
| Premium | Contact for pricing | Contact for pricing |
Your consumer rights in India
Cooling‑off and withdrawals
Under Lifesum's Terms & Conditions you have a 14‑day cooling‑off period from the subscription confirmation email to withdraw.
This aligns with reflection period principles in Indian consumer protection for digital services, provided usage hasn't begun.
Loss of refund right on use
If you access premium features during the 14‑day period you typically forfeit the right to withdraw and get a refund.
Always check your purchase confirmation and the exact timeframe immediately after subscribing.
Customer experiences
Positive reports
Some users praise Lifesum's AI‑based tracking and say it can simplify food logging via photos or text.
These reviews note improved nutrition awareness for certain users.
Negative reports
- Users have reported inaccurate calorie or macro calculations after updates.
- Many cite difficulties cancelling subscriptions and slow customer support responses.
- Complaints include aggressive in‑app ads and feature regressions after AI changes.
See user reviews for context: Lifesum reviews on Trustpilot.
Documentation checklist
What to prepare before contacting support
- Purchase receipt or screenshot showing the transaction date and amount.
- Purchase ID or order number from your email or store receipt.
- The email address used for the purchase (for Paddle lookup or Lifesum support).
Platform‑specific items
- App Store: Apple receipt or order ID from your Apple account email.
- Google Play: Order number from Google Play receipt.
- Web/PayPal/Samsung: Lifesum receipt or store receipt to send to support.
Common mistakes
Assuming deleting the app cancels subscription
Many users delete the app but leave the subscription active in the store, causing unexpected renewals.
Always cancel via the store where you purchased, not by removing the app.
Waiting too long for refunds
Missing the 14‑day refund window is a frequent error; act quickly if you want a refund.
If you begin using premium features immediately, you may forfeit refund rights - be careful if testing the service.
Comparative recap
Quick feature comparison
The table below summarises key practical points for Lifesum based on verified information.
Use it to decide next steps when cancelling or seeking a refund.
| Feature | Lifesum | Notes |
|---|---|---|
| Cancellation method | Via purchase platform | App Store / Google Play / Web / Samsung / Paddle |
| Refund window | 14 days | Request within 14 days; using service may void refund |
| Support & documentation | Official help pages | See Lifesum help for refund procedures |
After cancelling
What to check immediately
Confirm in the store (App Store, Google Play, Samsung, Paddle or Lifesum web) that the subscription status shows cancelled.
Keep receipts and screenshots of the cancellation confirmation.
Helpful links
For refund and support instructions use Lifesum's official help article: Lifesum - Refunds & Withdrawals.
For user reviews and broader experience context see: Lifesum reviews on Trustpilot.
Address
Registered office
Repslagargatan 17B, 118 46 Stockholm, Sweden
This is the company's registered address; no separate India postal cancellation address is provided in the verified sources.
Notes on contacting
For subscription or refund issues, use the store where you purchased or contact Lifesum via the official help page linked above.
Keep all purchase documentation ready when you reach out.