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Cancel LIVEGOOD
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I hereby notify you of my decision to terminate the contract relating to the Livegood service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Livegood: Step-by-Step Guide
What is LiveGood
Service overview
LiveGood is a subscription-based health and wellness company that sells nutritional supplements and member-priced product access. Members receive discounted pricing and optional affiliate opportunities.
How membership works
Memberships grant access to wholesale pricing and separate affiliate options for those who wish to promote products. Official pricing and refund details are set on LiveGood's website.
How to cancel LiveGood
Cancel via LiveGood website (web purchases)
- Log into your LiveGood account dashboard.
- Go to "My Membership" → "Cancel my Membership" and follow the on-screen steps.
- Use LiveGood's member guide for step-by-step help: LiveGood ordering & account guide.
Cancel via mobile platforms (app purchases)
- If you subscribed through Google Play, open the Google Play app → Payments & Subscriptions → Subscriptions → select the app and cancel.
- If you subscribed through Apple, open Settings → Apple ID → Subscriptions → select the subscription and cancel.
- Platform purchases must be managed through the platform; see general app-store cancellation guidance: App store cancellation guide.
What happens when you cancel
Access and benefits
Cancelling stops future membership charges and removes access to member pricing and member-only features after the current billing period ends. Affiliate status and rank may be affected if you cancel.
Billing and data
Automatic renewals will cease following cancellation. LiveGood retains account records for service and support; request a copy if you need transaction history or receipts.
Will I get a refund?
Product returns and empty bottle guarantee
LiveGood offers a 90-day "empty bottle guarantee" for product purchases; you may return unused portions or an empty bottle within 90 days for a refund. Returns are directed to LiveGood Returns (Florida, USA).
See LiveGood's refund policy for details: LiveGood refund policy.
Membership and affiliate refunds
- Monthly memberships: refundable within 7 days of charge if no product purchases were made using the membership.
- Yearly memberships: 100% refund if never used and requested within 7 days; 50% refund if used and requested within 90 days; no refund after 90 days.
- Affiliate join fees: refundable if requested within 7 days of joining.
LiveGood plans and pricing
Current approx. INR pricing
Official prices are set in USD; INR amounts below are approximate conversions and subject to exchange rates.
Plan table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Monthly Membership (USD base) | ₹826.85 (approx.) | Monthly | Access to wholesale product pricing |
| Yearly Membership (USD base) | ₹8,295.85 (approx.) | Annual | Wholesale pricing; ~20% savings vs monthly |
| Affiliate + First Month (Option 1) | ₹4,121.85 (approx.) | One-time | Affiliate fee + first month membership |
| Affiliate + Yearly (Option 2) | ₹11,569.85 (approx.) | One-time | Affiliate fee + full year membership |
Your consumer rights in India
Legal protections
Indian consumers are protected by laws such as the Consumer Protection Act, 2019, which covers unfair trade practices and defective goods or services.
Cross-border considerations
- Purchases from a U.S.-based seller may be subject to international shipping, customs, and limited local enforcement options.
- App-store subscriptions follow Google and Apple refund/cancellation policies, which you must use for platform purchases.
Customer experiences
Positive feedback
Some users report that membership does not require active recruiting to remain enrolled and that many members stay inactive without losing basic benefits.
One example discussion noting passive sign-ups: Reddit discussion.
Negative feedback
- Reports of duplicate charges on first orders and extended disputes with customer service for refunds.
- Criticism that cancelling can mean loss of affiliate position and benefits, forcing a restart.
- Complaints about misleading pricing and aggressive recruitment styles have been raised by users.
Documentation checklist
What to gather before you cancel
- Order ID and account email/username.
- Screenshots of subscription charges and membership page.
- Payment receipts or bank statement showing the charge.
For refunds and returns
- Photo of the returned product (empty bottle if applicable).
- Tracking/ shipment receipt for returns to LiveGood Returns (Florida, USA).
- Copies of all communication with LiveGood support.
Common mistakes
Not cancelling in the right place
Many users accidentally try to cancel a subscription in the LiveGood dashboard when the purchase was made via Google Play/Apple. Platform subscriptions must be cancelled through the app store.
Missing refund windows and return rules
Waiting past the 7-day or 90-day refund windows can void refund eligibility. Failing to return qualifying product bottles within 90 days can also prevent an "empty bottle" refund.
Comparative recap
Quick comparison
| Plan | Cancellation method | Refund window | Price (approx.) | Period |
|---|---|---|---|---|
| Monthly Membership | LiveGood dashboard (web) | 7 days if no product purchases | ₹826.85 | Monthly |
| Yearly Membership | LiveGood dashboard (web) | 100% ≤7 days if unused; 50% ≤90 days if used | ₹8,295.85 | Annual |
| Affiliate + First Month | LiveGood dashboard / contact support | Affiliate fee refundable ≤7 days | ₹4,121.85 | One-time |
| Affiliate + Yearly | LiveGood dashboard / contact support | Affiliate fee refundable ≤7 days; yearly rules apply | ₹11,569.85 | One-time |
After cancelling
Immediate actions
- Confirm cancellation email or dashboard status and save screenshots.
- Check bank or card statements for pending charges and note any unexpected renewals.
Follow-up and returns
- If you seek a product refund, follow the 90-day return instructions and include your name or order ID; see LiveGood's refund policy: LiveGood refund policy.
- For app-store purchases, request refunds and cancel via Google Play or Apple as appropriate: App store cancellation guide.
Address
India contact address
Live Good India (local listing): Sector 5, Bawana, West Delhi, Delhi 110039, India.
Returns (international)
Product returns for refunds are directed to LiveGood Returns in Florida, USA per LiveGood's refund policy. See the official policy for full return instructions: LiveGood refund policy.