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Cancellation Mdvip: Easy Method
What is Mdvip
Short description
Mdvip is a membership-based primary care model that offers extended visits, personalized preventive care and annual wellness testing through affiliated physicians.
How it is delivered
Members pay a recurring fee for access to an MDVIP physician, enhanced appointment time, and wellness programs designed to prevent disease and manage chronic conditions.
How to cancel Mdvip
Cancel via web / MDVIP Member Services
- Contact Member Services by phone at 1-866-696-3847 to start cancellation.
- Or submit a request using the Contact Us form on the MDVIP FAQ page: MDVIP FAQ.
- Follow up with a formal written cancellation request (certified mail recommended) to ensure proper processing and to create a paper trail.
Cancel App Store (iOS) or Google Play (Android) subscriptions
- If purchased via the Apple App Store, cancel in Settings → Apple ID → Subscriptions → select MDVIP → Cancel Subscription. MDVIP cannot cancel App Store subscriptions for you.
- If purchased via Google Play, open the Play Store → Menu → Subscriptions → select MDVIP → Cancel Subscription. Google controls Play-store cancellations.
- Uninstalling the app does not cancel the subscription; cancellation must be done through the platform.
What happens when you cancel
Access and services
After cancellation, your access to MDVIP services depends on timing and the member agreement terms.
If annual wellness testing or services have already been performed, those services remain billed and you remain responsible for any unpaid balance.
Renewal and billing
Auto-renewal typically stops at the end of the current paid period if the cancellation is processed correctly.
Keep documentation of the cancellation date and confirmation to avoid future billing disputes.
Will I get a refund?
Refunds for web (MDVIP Direct)
Web cancellations may be eligible for a prorated refund only if MDVIP wellness services have not yet been performed.
If wellness testing or annual services have already been completed, no refund is available and unpaid balances remain due. Source: MDVIP FAQ.
Refunds for App Store / Google Play purchases
- Refunds for in-app subscriptions are handled by Apple or Google, not MDVIP.
- Google Play allows refund requests within 48 hours via Google's system; beyond that refunds depend on Google policies. See guidance: Google Play refund guidance.
- Apple processes App Store refunds through its own App Store refund mechanism.
Mdvip plans and pricing
Pricing availability
No official MDVIP pricing in INR for India was found in the verified sources.
Membership pricing is region-specific; for precise costs, contact MDVIP or an affiliated physician directly.
How to get a quote
Request pricing from Member Services or from the MDVIP representative for the physician you plan to enroll with.
Consider asking whether fees are billed annually, prorated on cancellation, or subject to physician-level variations.
| Plan / Item | Details | Notes |
|---|---|---|
| Membership pricing (India) | Contact for pricing | No published INR pricing found; inquire with MDVIP |
Your consumer rights in India
Cooling-off and cancellation rights
Under the Consumer Protection Act, 2019 and related e-commerce rules, consumers generally have a right to cancel certain remote or digital services within a short "cooling-off" timeframe (commonly 14 days), unless that right is lawfully waived.
It is unclear whether MDVIP specifically extends those India-specific cancellation rights; verify at time of purchase.
Auto-renewals and unfair trade practices
Indian law requires clear disclosure and easy cancellation for auto-renewals. Consumers may challenge non-transparent auto-renewal or aggressive collections as unfair trade practices.
If you suspect a violation, you can raise complaints under Indian consumer protection mechanisms or seek redress through local consumer forums or courts.
Customer experiences
What members like
- Many users praise personalized, thorough doctor care and detailed annual wellness testing.
- Positive reviews note better access to physicians and perceived long-term value from consistent care. See examples: Trustpilot reviews.
Common complaints
- Frequent negative feedback concerns high membership cost and aggressive billing or collection practices.
- Customers report difficulty cancelling, alleged bait-and-switch claims, and disputes over refunds and auto-renewals. See examples: Trustpilot complaints.
Documentation checklist
Documents to prepare
- Membership agreement or enrollment confirmation (copy or screenshot).
- Billing records and receipts showing payment dates and amounts.
- Any email confirmations of membership, renewal notices, or prior cancellation acknowledgements.
- Records of calls (dates, times, names) and the written cancellation request (certified mail receipt if used).
What to keep after cancelling
- Written confirmation of cancellation from Member Services or the app platform.
- Proof of return/refund or statement showing proration, if applicable.
- Copies of any final bills or outstanding balance notices.
Common mistakes
Assuming uninstall equals cancel
Uninstalling the MDVIP app does not cancel App Store or Google Play subscriptions. You must cancel through the platform subscription settings.
Not keeping written confirmation
Many disputes arise when members rely only on verbal cancellation. Always obtain written confirmation or a cancellation reference number.
Send a certified mail follow-up if you do the cancellation by phone to create an independent record.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund pathways by channel, and who controls refunds.
How to use this table
Match your purchase channel to the appropriate column for the correct cancellation steps and refund authority.
| Aspect | Web (MDVIP Direct) | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Contact MDVIP Member Services (phone or Contact Us form) | Cancel via Apple ID → Subscriptions (MDVIP cannot cancel for you) | Cancel via Play Store → Subscriptions (Google controls cancellation) |
| Who controls refund | MDVIP (prorated only if services not performed) | Apple/App Store | Google Play |
| Common issues | No refund if wellness services already done; proof needed | Must request refund through Apple | Refund requests possible within 48 hours via Google; then subject to policy |
After cancelling
Follow-up actions
- Keep cancellation confirmation and check your next billing statement to ensure no further charges occur.
- If charged after cancellation, contact Member Services and the payment provider immediately and keep records.
Helpful links
- MDVIP FAQ and Contact: https://www.mdvip.com/patients/faq
- App Store / Google Play cancellation guidance: Cancel trial/subscription (Apple/Google)
- Google Play refund guidance: Google Play refund guidance
Address
Corporate / mailing address
MDVIP corporate headquarters (primary mailing reference):
4950 Communication Ave Ste 100, Boca Raton, FL 33431, United States
Member Services phone
For cancellations or questions call Member Services: 1-866-696-3847.
Similar cancellation services
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Written by Aanya Joshi
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.
FAQ
To cancel your Mdvip membership, contact Member Services by phone at 1-866-696-3847 or submit a request via the Contact Us form on the MDVIP FAQ page. It's advisable to follow up with a formal written cancellation request via registered mail to ensure proper processing.
To cancel your Mdvip subscription purchased through the App Store, go to Settings, select your Apple ID, then Subscriptions, choose MDVIP, and tap Cancel Subscription. Remember, MDVIP cannot cancel App Store subscriptions for you.
After cancellation, your access to Mdvip services will depend on the timing of your cancellation and the terms of your member agreement. If you have already received annual wellness services, you will still be responsible for any unpaid balances.
Refund eligibility varies; if you cancel via the web and have not received any wellness services, you may qualify for a prorated refund. However, if services have been performed, no refund will be issued.
To ensure your Mdvip cancellation is processed correctly, keep documentation of your cancellation date and confirmation. It's also recommended to send a formal cancellation request via registered mail to create a paper trail.