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Modicare

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Modicare Membership | Postclic
Modicare
5 Community Center, New Friends Colony
110025 New Delhi India
Cancellation of Modicare contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Modicare service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Modicare
5 Community Center, New Friends Colony
110025 New Delhi , India
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Modicare. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Modicare: Easy Method

What is Modicare

Overview

Modicare is an Indian direct-selling company that offers wellness, personal-care, nutritional and household products through retail and a network of consultants.

The company operates product sales, consultant enrollment and a returns policy that applies to consumers and consultants in India.

Business model

Modicare uses a mix of online ordering and consultant-led sales, with products sold via website, app and independent consultants.

Consultants may enroll under a sponsorship model and receive materials and product packs as part of their starter purchase.

How to cancel Modicare

Order cancellations (consumer)

  • Submit an Online Service Request via the Modicare website or app before the order is dispatched from the warehouse. See the official FAQ for instructions: Modicare FAQ.
  • Alternatively, send a signed Order Cancellation form by email to Modicare before dispatch. Keep proof of submission and the signed form for records.
  • Note: cancellations are accepted only prior to warehouse dispatch. Orders processed through the warehouse cannot be cancelled after dispatch.

Consultant / membership cancellations

  • New consultants have a 30-day "Cooling Off Period" from acceptance to terminate the contract and seek a refund for returned materials in saleable condition.
  • To cancel as a consultant, follow the consultant sponsoring termination instructions and return products as required: Consultant sponsoring (Modicare).

What happens when you cancel

Order status and delivery

If cancellation is accepted before dispatch, the warehouse will not ship the order and the order will be marked cancelled in the system.

If an order has already been dispatched, cancellation is not accepted; you must follow the returns policy once you receive the shipment.

Account and records

Cancelling an order does not automatically delete account records; the company retains transaction records for accounting and legal compliance.

Consultant contract termination ends future contractual obligations, but returns and refunds remain subject to the Cooling Off Period terms.

Will I get a refund?

Refund policy (consumer)

  • Under the "Love It Guarantee" customers and advisors can return saleable products, or products partially used up to 25%, within 30 days of purchase for a 100% refund: Satisfaction Guarantee.
  • Certain items (bundled packs, many weight-management products like Shape Shift shakes, and consumables) are excluded from the Love It Guarantee except when there is a quality issue.

Timing, method and exceptions

  • Refunds are issued to the original payor. Cash refunds are available if the refund amount is ≤ Rs.1,000 (issued immediately), otherwise refunds are typically via bank transfer.
  • Per internal terms, Modicare offers a full money-back guarantee within 30 days of invoice (less shipping); the customer normally bears return shipping unless the product was delivered damaged: Employee terms (Modicare).
  • Consultants returning materials during the 30-day Cooling Off Period may receive a full refund if returned in saleable condition: Consultant sponsoring (Modicare).

Modicare plans and pricing

Product pricing overview

Below are sample retail prices taken from Modicare's official India product listings. These reflect displayed prices and may change; always verify on the product page before purchase.

Contact Modicare directly for bulk or consultant pricing differences.

Plan Price Period Features
Flouride Toothpaste (100 g) ₹85 Unit Personal care - official website listing
Hand & Body Lotion (100 ml) ₹225 Unit Personal care - official website listing
Deep Nourishing Cold Cream (100 g) ₹289 Unit Personal care - official website listing
White Pearl Soap (4-unit pack) ₹240 Pack Personal care - official website listing
Noni Juice Concentrate (1 L) ₹550 Unit Health & nutrition - official website listing
Calcium Complex (60-unit pack) ₹520 Pack Health & nutrition - official website listing
Rice Bran Oil (1 L pouch) ₹210 Unit Food & beverages - official website listing
Cow Ghee (1 L) ₹765 Unit Food & beverages - official website listing
Popular Detergent Powder (1 kg) ₹176 Unit Home & laundry care - official website listing
Strong And Smart (200 g) ₹702 Unit Lifestyle / personal care - official website listing

Your consumer rights in India

Cancellation and returns rights

Consumers have the right to cancel orders before dispatch; this should be communicated at point of sale, including consultant contracts and onboarding.

Modicare's Love It Guarantee provides a 30-day return window for eligible products subject to condition and exclusions.

Consultant rights

New consultants have a 30-day Cooling Off Period to terminate their contract and request refunds for materials returned in saleable condition.

Specific refund and shipping cost terms can vary; check the relevant pages for details: Consultant sponsoring and Satisfaction Guarantee.

Customer experiences

Positive feedback

Users commonly report good product quality and effective personal-care and wellness items.

The app and product range have been praised for attractive design and the earning potential offered through the consultant network.

Negative feedback

App-related complaints include slow performance, items disappearing from cart, filter issues and forced updates. See app reviews: Modicare app reviews.

Some customers report service or transparency concerns; exercise caution, keep records and follow official return processes if issues occur.

Documentation checklist

For order cancellations

  • Order number and invoice or purchase receipt.
  • Proof of payment (bank statement, UPI screenshot, or cash receipt).
  • Signed Order Cancellation form (if using email route).

For returns and consultant cancellations

  • Products returned in original, saleable condition with packaging and labels.
  • ID proof and consultant acceptance/registration documents (for consultant Cooling Off returns).
  • Shipping proof when sending returned items (tracking number and courier receipt).

Common mistakes

Attempting late cancellations

Many consumers try to cancel after an item has been dispatched; Modicare does not accept cancellations post-dispatch, so use the returns process after delivery.

Not returning items in saleable condition

Refunds under the Love It Guarantee require products to be saleable or partially used within allowed limits. Returning damaged or used items beyond allowance can lead to refund denial.

Missing or unsigned documentation

Failing to provide a signed cancellation form, proof of purchase, or return shipment details delays or prevents refunds. Always retain copies of submissions.

Comparative recap

Quick comparison

Feature Period Modicare summary
Cancellation window (orders) Before dispatch Cancel via Online Service Request or signed form only before warehouse dispatch.
Refund window 30 days Love It Guarantee: return saleable items within 30 days for a full refund (subject to exclusions).
Consultant Cooling Off 30 days Consultants may terminate within 30 days and get full refund on returned saleable materials.
Exceptions Immediate Bundled packs, many consumables and certain weight-management products are excluded except for quality issues.

After cancelling

Follow-up actions

Keep all cancellation and return confirmations, tracking numbers and communications until the refund posts to your account.

If a refund is delayed, contact Modicare with your order number and submission proof; escalate with documented correspondence if needed.

Helpful links

Address

Postal address

Modicare Limited (Head Office)

5 Community Center, New Friends Colony, New Delhi, Delhi 110025, India

Notes for correspondence

If you send cancellation or return correspondence by post, include order/invoice number, contact details and copies of any online submissions.

Use tracked courier or recorded delivery and retain proof until your refund and closure are confirmed.

FAQ

To cancel your Modicare order before dispatch, submit an Online Service Request via the Modicare website or app, or send a signed Order Cancellation form by email. Ensure you keep proof of submission.

Yes, if you cancel your Modicare membership within the 30-day Cooling Off Period and return the materials in saleable condition, you are eligible for a full refund.

Cancelling your Modicare membership does not delete your account records; the company retains transaction records for accounting and legal compliance.

Yes, certain items like bundled packs and many consumables are excluded from the 'Love It Guarantee' refund policy unless there is a quality issue.

Make sure to follow the cancellation instructions provided in your contract or on the Modicare website, and keep a copy of your cancellation request for your records.