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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Noom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Noom: Easy Method
What is Noom
Overview
Noom is a subscription-based health and wellness app focused on behavior change for weight loss and healthier living.
The service combines educational content, tracking tools, and human coaching to help users form long-term habits.
How it is delivered
Noom is delivered as a mobile app and web service with subscription billing through Noom or third-party stores.
Features and billing options may vary by region and by whether you subscribed via the app or a store (Apple/Google).
How to cancel Noom
Cancel via the Noom app
- Open the Noom app on your device.
- Tap your profile picture (top-left) → Settings → Manage Subscription.
- Follow the on-screen prompts to cancel; you will keep access until the end of your billing cycle.
Cancel via web or store
- Web (Subscription Portal): Log in to your Noom account on the subscription portal and choose "Cancel Subscription" on the main page, then follow the steps.
- iOS/App Store: If you subscribed through Apple, cancel in the App Store under Subscriptions, because Noom cannot cancel App Store subscriptions for you.
- Android/Google Play: If subscribed via Google Play, cancel through Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Noom → Cancel.
What happens when you cancel
Access after cancellation
Cancelling does not end access immediately. You retain full access to Noom until the end of your current billing cycle.
Access terms depend on how the subscription was billed (Noom portal, App Store, Google Play).
Data and account status
Your Noom account data typically remains available after cancellation unless you request deletion.
Uninstalling the app does not cancel the subscription; you must cancel via the app, web portal, or the relevant store.
Will I get a refund?
General refund policy
Refunds are limited and generally must be requested within 14 days of your first charge for Noom Weight.
Renewal charges are explicitly non-refundable under Noom's policies.
Noom Med and exceptions
For Noom Med, refunds are available within 14 days of charge unless a prescription has already been written; after a prescription is written, refunds are not possible.
To request an eligible refund, use the support options inside the app or Noom's support/contact form.
Noom plans and pricing
In-app prices (India)
The following INR amounts are listed as in‑app purchases in the Indian App Store.
Apple does not specify the subscription period for these listed in‑app items.
| Plan | Price (INR) | Period |
|---|---|---|
| In‑App Purchase (Noom Program) | ₹2,999 | Not specified |
| In‑App Purchase (Noom Program) | ₹3,749 | Not specified |
| In‑App Purchase (Noom Program) | ₹9,200 | Not specified |
| In‑App Purchase (Noom Program) | ₹11,900 | Not specified |
| In‑App Purchase (Noom Program) | ₹14,900 | Not specified |
| In‑App Purchase (Noom Program) | ₹18,500 | Not specified |
| In‑App Purchase (Noom Pro) | ₹619 | Not specified |
| In‑App Purchase (Noom Pro) | ₹1,199 | Not specified |
Pricing notes
Official Noom tiered pricing is typically shown in USD; INR listings in the App Store may not show period/term.
Convert and verify the subscription period and renewal dates in your app/store before purchase.
Your consumer rights in India
Terms and cooling-off
No statutory 14‑day 'cooling‑off' right does not automatically apply under Noom’s terms for India unless local law mandates otherwise.
Refunds remain discretionary under Noom’s stated policies and are tightly limited in scope.
Third‑party store subscriptions
If you subscribed via the App Store or Google Play, the billing and refund policies of those stores apply and may override Noom's terms.
Always cancel through the store that billed you to prevent future charges and to check that store’s refund rules.
Customer experiences
Positive feedback
Many users praise Noom for user-friendly design, helpful educational content, and supportive coaching teams.
Some reviewers in India report real weight loss results and appreciation for the interface and materials.
Negative feedback
Common complaints include billing issues, unexpected auto‑renewals, difficulty cancelling, and problems obtaining refunds.
Other criticisms mention coaching quality, food‑logging friction, and instances of charges after users believed they had cancelled.
See aggregated reviews: Trustpilot, Capterra (India), Sitejabber.
Documentation checklist
What to collect before contacting support
- Copy of the receipt or bank/statement line showing the charge date and amount.
- Subscription confirmation email or screenshot from the Noom app showing your plan.
- Screenshots of subscription settings and the cancellation screen (if attempted).
Additional items for refund requests
- Exact dates of subscription start, trial end, and renewal charges.
- Any support chat logs or email correspondence with Noom.
- Clear statement of the refund reason and desired resolution.
Common mistakes
Assuming uninstall equals cancel
Uninstalling the Noom app does not cancel your subscription; charges may continue if you do not cancel in the app or store.
Missing the cancellation window
Many users miss the trial or renewal cut-off and are charged because they did not cancel through the correct channel before renewal.
Always confirm cancellation status in the billing source (Noom portal, App Store, or Google Play).
Comparative recap
Quick method comparison
| Method | Ease to cancel | Refund eligibility | Period |
|---|---|---|---|
| Noom app | Direct; follow in‑app steps | Refunds limited; see Noom policy | Billing cycle |
| Subscription portal (web) | Direct; sign in and cancel | Same Noom refund rules apply | Billing cycle |
| Apple App Store | Cancel in App Store subscriptions | Apple refunds governed by Apple policy | Billing cycle |
| Google Play Store | Cancel in Google Play subscriptions | Google Play refunds governed by Google policy | Billing cycle |
After cancelling
Confirm cancellation
Check your email for a cancellation confirmation and verify the subscription status in the app or the store that billed you.
Keep screenshots or confirmation messages until the billing cycle ends and charges stop.
Where to get more help
If you need more information about terms or support, consult Noom’s terms and contact options.
Official references and community review pages: Noom Terms & Conditions, Trustpilot, Capterra (India).
Address
Official mailing address
Noom, One Palmer Square, Suite 441, Princeton, NJ 08542, USA.
Notes on written notices
Noom’s Terms may specify this address for cancellation notices for some jurisdictions; for India, contacting support via the app or support channels is generally advised.