What is Nourished
Overview
Nourished is a consumer wellness brand that offers personalised vitamins and related nutrition products via subscription and one-off orders.
Services commonly include tailored supplement products and program-based services such as weight‑loss or meal plans; delivery and subscription models vary by region.
Scope for India
Information about Nourished operations and offers in India is limited in public policies. Specific flows for app-store purchases, subscription management and local pricing are not clearly documented in the materials available.
This guide summarises verified cancellation and refund points and highlights areas with no verified public guidance.
How to cancel Nourished
Cancel via website or program portal
- Log in to your account on the Nourished website or portal where you purchased the product or enrolled in a program.
- If you joined a weight‑loss program, intimate discontinuation within 7 days of initiating the program to qualify for balance adjustment and refund as stated in the program FAQ.
- Follow on‑screen cancellation steps or contact the brand support team from your account dashboard if a direct cancel button is not available.
Cancel app-store subscriptions (iOS / Google Play)
- No verified cancellation flow for App Store or Google Play is available in the official help centre or terms for Nourished.
- If you purchased via Apple or Google, manage or cancel the subscription through your Apple ID or Google Play Subscriptions screen (platform policy and refund processes are controlled by Apple/Google).
- Save receipts and subscription IDs before contacting platform support for refunds or cancellations.
Cancel web food orders or one‑off purchases
- If you placed a web order for food (general orders), cancel within 6 hours of placing the order to receive a full refund where the policy applies.
- After 6 hours, cancellation may not be possible if the order has shipped or is held at customs.
- Contact customer support immediately with your order number if you need cancellation after the window; outcomes depend on fulfillment status.
What happens when you cancel
Access and deliveries
When you cancel a subscription or program, future renewals stop and recurring billing is disabled for that subscription.
Already‑shipped items may still be delivered; shipment status affects cancellation eligibility and refund entitlement.
Account and data
Cancellation typically stops service access; data retention and account deletion policies are not fully described publicly.
If you need account deletion or data removal, request this explicitly from Nourished support and keep a record of the request.
Billing adjustments
For program discontinuation within verified windows, balances are adjusted and refunds issued per the program FAQ.
Refund amounts may be adjusted for administration, shipping and taxes where applicable.
Will I get a refund?
Program cancellations (weight‑loss programs)
If you discontinue a weight‑loss program within 7 days of initiating it, the balance will be adjusted and refunded as stated in the program FAQ.
This is a specific policy for program enrolment and requires timely intimation within the 7‑day window.
Web orders (food) and non‑delivery cases
- Refunds are applicable for non‑delivery cases; other issues may be handled via exchange rather than refund.
- Refunds are payable within 7 days of placing the order (eligibility), and processed after evaluation in approximately 16 - 30 business days.
- Refunds may be reduced by administration costs, shipping charges and applicable taxes.
App Store / Google Play / web subscriptions
No verified refund policy was located for App Store, Google Play or web subscription cancellations specifying a 14‑day statutory right or explicit 'no refunds' wording.
For purchases via app stores, Apple and Google manage refunds and their respective platform rules apply; contact platform support for those cases.
Nourished plans and pricing
Pricing availability
No confirmed INR pricing for Nourished products or services in India was found in the verified information available for 2024/2025.
For accurate pricing details, contact Nourished support or check your account/purchase screen where pricing is shown at checkout.
Contact for price
Use the brand's official account portal or your order confirmation to request a price breakdown for your specific plan or product.
| Plan | Period | Price (INR) |
| Subscription (supplements/gummies) | monthly / annual | Contact for pricing |
| Weight‑loss program | One‑time / Program period | Contact for pricing |
| One‑off food order | Per order | Contact for pricing |
Your consumer rights in India
Statutory rights and observed policy gaps
There is no explicit mention in the available policies of a statutory 14‑day cancellation or refund right; only the platform‑specific windows (6 hours for certain orders, 7 days for some programs) are documented.
Consumers retain statutory protections under Indian consumer law for defective goods and unfair trade practices; use those channels if the seller does not resolve a complaint.
Platform and payment protections
- If purchased via Apple/Google, platform dispute and refund mechanisms may apply; follow platform guidance and retain receipts.
- For card or UPI payments, you can raise a chargeback/dispute with your bank if the merchant does not resolve a verified failure to deliver or fraudulent charge.
Refund practice notes
Refunds for non‑delivery may be processed after evaluation and can be reduced by administrative fees, shipping and taxes - be prepared for partial refunds.
Document communications and save order IDs and timestamps to support any dispute or consumer complaint.
Customer experiences
Positive feedback
- Some dining and delivery reviewers praised taste and ambience, and described items as healthy and enjoyable.
- Five‑star reviews noted customers would like to visit again and were satisfied with takeaway quality in certain orders.
Negative feedback
- Several delivery reviews reported issues such as undercooked items, chewy or salty food, wrong orders, small portions and rude delivery partners.
- These mixed reviews indicate variable operational consistency for food and delivery experiences.
Documentation checklist
Essential items to gather
- Order number, purchase date and time, and product or program name.
- Payment receipt or transaction reference (card, UPI, App Store/Google Play receipt).
- Photographs of received items (if delivery issue), screenshots of order status and any chat or email exchanges with support.
Optional but helpful items
- Delivery partner details, tracking number and proof of attempted delivery.
- Bank statements showing the charge (for chargeback support) and any platform refund references.
Common mistakes
Missing the cancellation window
A frequent error is assuming you can cancel at any time. For some offerings, a strict short window applies (for example, 6 hours for certain web orders and 7 days for specific programs).
Always check the exact cancel window on your order confirmation or program FAQ to avoid losing refund eligibility.
Not saving receipts and communication
Users sometimes fail to keep purchase receipts, platform receipts (Apple/Google) or support chat logs, which weakens refund or dispute claims.
Save receipts and take screenshots of cancellation confirmations or support responses immediately.
Comparative recap
Quick comparison
| Platform / Offer | Period | Typical refund outcome | Notes |
| Website / Weight‑Loss Program | 7 days | Balance adjusted and refunded if intimated within window | Policy cited in program FAQ; act within 7 days |
| Web orders (general food) | 6 hours | Full refund if cancelled within 6 hours; otherwise depends on shipment status | Non‑delivery refunds possible after evaluation; deductions may apply |
| App Store / Google Play | Not specified | Platform‑dependent (contact Apple/Google) | No verified Nourished guidance for app‑platform refunds in available documentation |
After cancelling
Follow‑up steps
Keep written confirmation of cancellation and any refund reference numbers until the refund posts to your account.
If a refund is promised, note the stated processing timeline and follow up if it exceeds that window.
Escalation options
- Contact Nourished customer support and request an escalation or supervisor review if the initial response is unsatisfactory.
- If unresolved, use your payment provider’s dispute or chargeback procedure, or lodge a complaint with local consumer grievance bodies as appropriate.
Address
Registered location (as publicly listed)
Navi Mumbai, India.
No full street‑level postal address or PIN code was available in the verified information; check your order confirmation or the account portal for any localized contact details.
How to contact
Use the customer support channel shown in your account dashboard, order confirmation email, or the purchase platform (Apple/Google) where applicable.
Retain all correspondence and receipts to support cancellations, refunds or disputes.