Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel NURX
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Nurx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nurx: Simple Process
What is Nurx
Service overview
Nurx is a US-based telehealth provider that connects users with licensed clinicians for prescriptions and treatment plans delivered via mail or pharmacy partners.
The service covers items such as contraception, PrEP, and some dermatology prescriptions through online consultation and recurring subscription orders.
Availability note
Nurx’s primary operations and customer terms are US-focused. Public information about India-specific pricing or a dedicated Indian service offer is not available.
Indian users should confirm local availability and any India-specific terms directly with Nurx before purchasing.
How to cancel Nurx
Cancel via web
- Log in at your Nurx account on the website.
- Go to "Account" or "Prescriptions", select the medication and choose "Cancel Subscription" or "Discontinue Treatment".
- You should receive an email confirmation after cancellation. For official instructions see the Nurx cancellation page: Nurx - How can I cancel my subscription?
Cancel via app, chat, email or phone
- In the Nurx mobile app: open Account → Medications → "Cancel treatment plan".
- Use the in-app Help/Chat (app or website) and request cancellation with a support agent.
- Email support (include full name, account email, subscription type) and expect a response within ~24 - 48 hours.
- Phone support numbers listed by Nurx can be used where available; response times vary by region.
Timing to avoid an extra charge
Important: to avoid being charged for the next refill you must cancel within 48 hours after receiving the refill reminder.
Cancel early if you do not want future orders; confirm the cancellation confirmation email or message to verify it succeeded.
What happens when you cancel
Access to care and orders
Cancelling stops future recurring orders and renewals for that prescription or subscription plan.
Already processed or shipped prescriptions typically remain valid and will not be stopped after shipping.
Account and data
Cancelling a subscription does not necessarily delete your account or clinical records; account data and treatment history are maintained per Nurx policies.
Contact support if you need account closure or data deletion and ask what steps are required.
Will I get a refund?
Standard refund rules
Consultation fees are generally non-refundable.
Prescriptions that have already been processed or shipped are not eligible for refunds under standard policy.
Exceptions and how to request
- If you cancel before prescription processing begins, you may be eligible for a partial refund - contact support to request one.
- To request refunds: cancel to stop future charges, then contact support by message, email, or phone with order details. Additional guidance about refunds is available here: How to get a Nurx refund.
Nurx plans and pricing
Pricing availability
No India-specific pricing or INR amounts for Nurx were found in public sources.
Public prices are listed in USD and appear to be US-focused; confirm current pricing with Nurx directly before ordering.
Contact for pricing
| Plan / Product | Price |
|---|---|
| Contact for pricing | Contact for pricing |
Your consumer rights in India
Legal framework
India’s Consumer Protection Act, 2019 gives consumers rights to refund, replacement, or compensation for defective or deficient services.
These rights apply to online services delivered to Indian consumers, subject to jurisdiction and applicable terms.
Practical considerations for Nurx users in India
Nurx is a US-based provider and publicly available terms and support pages do not explicitly reference Indian consumer law compliance.
Indian users may still pursue complaints via Indian consumer channels or payment disputes, but outcomes depend on jurisdiction and payment method.
Customer experiences
Positive feedback
Some users report seamless experiences, easy cancellations and resumption of subscriptions, and helpful provider communication.
Examples of positive reviews are visible on review platforms such as Trustpilot: Nurx on Trustpilot.
Negative feedback
Common negative themes include delays in prescriptions or refills, customer service problems, and unexpected or unclear charges.
Reports include cases of repeated charges after cancellation and disputes over consultation or health-management fees on reviewer sites.
Documentation checklist
Minimum details to have ready
- Full name exactly as on the account.
- Email address used to register with Nurx.
- Subscription or medication name and recent order number(s).
Helpful supporting items
- Screenshots of refill reminder, billing charge, or cancellation confirmation.
- Dates and times of your cancellation attempts and any chat transcripts.
- Payment method details (last four digits) to help identify charges.
Common mistakes
Missing the cancellation window
Many users expect canceling anytime will stop the next charge; however, cancelling after the 48-hour refill reminder window may not prevent the upcoming order.
Always check the refill reminder timing and cancel at least 48 hours before the charge cut-off.
Assuming shipment can be stopped
Users sometimes assume shipped prescriptions can be refunded or recalled; in most cases, orders already processed or shipped are non-refundable.
If unsure, contact support immediately but be prepared that shipped orders are commonly final.
Comparative recap
Quick method comparison
Use this table to compare cancellation methods, likely responsiveness, and refund risk at a glance.
Notes on interpretation
"Refund risk" reflects typical policy outcomes: lower chance of refund once processing/shipping has started.
| Method | Ease | Typical response time | Refund likelihood |
|---|---|---|---|
| Website (Account → Prescriptions) | High | Immediate confirmation email usually | Depends on processing state; low if already processed |
| Mobile app (Account → Medications) | High | Immediate in-app confirmation or message | Depends on processing state; low if already processed |
| In-app chat / Support | Moderate | Within 24 - 48 hours typical | Possible if canceled before processing |
| Email / Phone | Moderate | ~24 - 48 hours or business hours | Possible if canceled before processing; consultation fees non-refundable |
After cancelling
Confirm cancellation
Check for an email or in-app confirmation that the subscription or prescription has been cancelled.
Keep confirmation messages and screenshots until any billing disputes are resolved.
Useful links & next steps
- Nurx cancellation help: How can I cancel my subscription?
- Information on refunds and escalation: How to get a Nurx refund
- Read customer experiences and reports: Nurx reviews on Trustpilot
Address
India contact address (from public registry)
Nurx Life Sciences Private Limited
7th Floor, 710 Times Square Arcade, Opp. Rambaugh Nr. Ravija Plaza, Thaltej, Ahmedabad, Gujarat 380059, India
Use of the address
If you plan to send physical correspondence related to cancellations or complaints, confirm with Nurx that this address is the appropriate recipient for support or legal notices.
For fastest response, use in-app support, official website cancellation flow, or the support contacts provided in your account.