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Cancel PRUVIT
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Pruvit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pruvit: Easy Method
What is Pruvit
Overview
Pruvit is a company that sells exogenous ketone supplements and related digital services, operating a subscription model for product deliveries and app-based features.
Services include physical product SmartShip subscriptions, digital in-app subscriptions (Prüvit Pulse), and distributor/promoter accounts worldwide.
How it operates
Pruvit runs online ordering via its cloud/web portal and also distributes through app stores and third-party marketplaces for some products.
Subscription rules, returns and account closure are governed by Pruvit’s published Terms and Policies and by the platform used to purchase (web vs. Apple/Google).
How to cancel Pruvit
Cancel SmartShip or web subscriptions
- Log in to the Pruvit web/cloud portal (example: cloud.justpruvit.com) and cancel the SmartShip/auto-ship subscription there.
- Alternatively open a support ticket or email support@pruvithq.com asking for cancellation; include relevant account details.
- SmartShip cancellations must be made at least three (3) business days before the next shipment to avoid being charged.
- Official reference: Pruvit Terms.
Cancel purchases via App Store or Google Play
- If the purchase was made through Apple App Store or Google Play, cancel the subscription in your Apple or Google account subscription settings.
- Pruvit cannot cancel App Store or Google Play subscriptions on your behalf; follow platform-specific steps inside those apps.
- See Pruvit Terms for the platform limitation: Pruvit Terms.
What happens when you cancel
Access and deliveries
Cancelling a SmartShip stops future shipments after the cancellation takes effect; charges already processed for an imminent shipment may not be refunded.
For SmartShip you must cancel at least three business days before the next shipment to prevent the next charge.
Account and data
Cancelling a subscription does not automatically close your customer account or delete personal data; request full account closure separately.
To fully close a customer account you must open a support ticket and include intent, date, username, reason and signature (email signature is acceptable).
Official close-account instructions: Close My Customer Account.
Will I get a refund?
Standard refund windows
Pruvit’s policy allows returns within 30 days of delivery for a full refund of unused portion, minus shipping & handling.
From 30 to 90 days, resalable products may be returned for refund subject to shipping & handling deductions.
Reference: Policies & Procedures.
Exceptions and promoter terms
- Promoters: within 30 days - full refund minus shipping & handling (account may be suspended for 6 months).
- Promoters: 30 - 90 days - resalable products refunded at 70% of the original price; shipping & handling not refunded.
- Products bought with Cash Wallet Coupons are non-refundable.
- European customers have a separate 14-day right of withdrawal for unopened goods as noted in Pruvit Europe policy: Europe Policies.
Pruvit plans and pricing
Overview of available plans
The following prices reflect digital in-app subscriptions and example physical product listings discovered for India (imports/domestic listings).
Prices were verified from available listings and are shown as found in early 2026.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Prüvit Pulse (Monthly In-App Purchase) | ₹1,799 | Monthly | Unlocks Pulse Pro features in the Prüvit Pulse app on iOS. |
| Prüvit Pulse (Yearly In-App Purchase) | ₹8,900 | Annual | Unlocks Pulse Pro features in the Prüvit Pulse app on iOS. |
| PRÜVIT Keto//OS NAT (20-sachet pack, via Ubuy) | ₹18,204 | One-time | Exogenous ketones supplement - 20 count (imported listing). |
| Pruvit Keto Natural Ketones (20-sachet, Etsy) | ₹13,049 | One-time | Caffeine-free exogenous ketone supplement - 20 sachets (imported listing). |
| PRUVICT 1 mg Tablet (strip of 10) | ₹175 | One-time | Prescription laxative (prucalopride) - 10 tablets (domestic pharmacy listing). |
| PRUVICT 1 mg Tablet (alternate listing) | ₹192.95 | One-time | Prescription laxative (prucalopride) - 10 tablets (alternate pharmacy listing). |
Your consumer rights in India
Statutory protections
Indian consumers have statutory rights under the Consumer Protection Act and related rules, including remedies for defective or non-conforming goods and unfair trade practices.
These statutory rights apply regardless of how a company labels customers (e.g., "promoters" or entrepreneurs).
How Pruvit policies interact with Indian law
Pruvit’s global policies note region-specific rights (e.g., EU 14-day withdrawal) but do not automatically override Indian law.
If Pruvit’s stated deductions (e.g., non-refundable shipping) conflict with Indian statutory rights for faulty goods, customers can pursue remedies through Indian consumer forums or other legal channels.
Customer experiences
Positive feedback
Many users on review platforms rate product effectiveness and report benefits such as reduced appetite and easier weight loss.
TrustPilot aggregate shows a high average rating for Pruvit in available listings: see reviews for details.
Reference: Pruvit on TrustPilot.
Common negative themes
Frequent complaints include unexpected recurring charges, difficulty cancelling subscriptions, and slow or unresponsive refunds.
Shipping delays, lack of clear tracking and customer service responsiveness are also recurring issues noted by reviewers.
Documentation checklist
What to prepare before contacting support
- Order number(s) and date(s) of purchase or shipment.
- Account username/email used on the Pruvit portal or app store account.
- Screenshot or PDF of the SmartShip/subscription settings showing active status (if applicable).
- Photos of unopened/unused product if requesting a return for refund.
Information for account closure or disputes
- Clear written statement of intent to cancel or close the account with date and reason.
- Include a signature or an email-signed request when opening a support ticket.
- Keep records of all email correspondence, support ticket IDs, and payment/charge statements.
Common mistakes
Missing the SmartShip deadline
Users frequently cancel too close to the next shipment date and are still charged; remember the three business day cutoff for SmartShip cancellations.
Always check the scheduled shipment date in your account and cancel earlier to avoid unexpected charges.
Relying on Pruvit for App Store cancellations
Purchases made via Apple or Google must be cancelled in the platform account - contacting Pruvit will not stop future Apple/Google charges.
Open the App Store or Google Play subscriptions page to cancel those subscriptions directly.
Comparative recap
Quick comparison
| Feature | Pruvit (Web/SmartShip) | App Store / Google Play | Indian consumer rights |
|---|---|---|---|
| How to cancel | Cancel in web/cloud portal or email support@pruvithq.com | Cancel in Apple/Google subscription settings | Right to remedies for defective/non-conforming goods; platform rules may still apply for digital purchases |
| Refund window | 0 - 30 days full refund (minus S&H); 30 - 90 days resalable returns (minus S&H) | Subject to platform refund rules by Apple/Google | Statutory rights may require full refund if goods are defective or non-conforming |
| SmartShip deadline | Must cancel ≥3 business days before next shipment | Not applicable | Consumers should document and act promptly to avoid charges |
| Account closure | Requires support ticket with signed request | Platform account unaffected by Pruvit account closure | Right to request deletion of personal data under applicable laws |
After cancelling
Follow-up steps
Keep confirmation emails or support ticket IDs as proof of cancellation and for any refund follow-up.
If you expect a refund, monitor bank/credit statements and keep correspondence until the refund posts.
Where to get official help
- Pruvit Terms and SmartShip/cancellation guidance: Pruvit Terms
- Returns and refund procedures: Policies & Procedures
- Europe-specific withdrawal rights (for EU customers): Europe Policies
- To close a customer account: Close My Customer Account
For email contact: support@pruvithq.com (include order info, username, date, and signed statement).
Address
Corporate mailing address
901 Sam Rayburn Highway, Melissa, Texas 75454, United States.
Additional notes
If you are in India and face refusal of statutory remedies, consider seeking advice from local consumer protection authorities or a consumer forum for enforcement of statutory rights.