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Dazzling Cleaning

Cancel DAZZLING CLEANING

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Termination letter drafted by a specialized lawyer
Sender
Dazzling Cleaning
2711 Centerville Road, Suite 400
Wilmington United States of America
support@dazzlingcleaning.com
Cancellation of Dazzling Cleaning contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Dazzling Cleaning service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Dazzling Cleaning
2711 Centerville Road, Suite 400
Wilmington , United States of America
support@dazzlingcleaning.com
REF/2025GRHS4

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Please note, Postclic cannot:

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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Dazzling Cleaning: Easy Method

What is Dazzling Cleaning

Overview

Dazzling Cleaning is a platform that connects customers with professional home cleaners and offers one-off and recurring cleaning services.

The company also offers a subscription called ForeverClean and provides account management through a web dashboard and cleaner-facing apps.

Services

Services include standard and deep cleans, recurring plans, and a membership program with discounted pricing for subscribers.

Operations, cancellations, refunds and membership terms are governed by the company help pages and Terms of Service.

How to cancel Dazzling Cleaning

Cancel a single appointment (Web / Dashboard)

  • Sign into your account on the dashboard and open the appointment details.
  • Use the cancellation option; you can cancel for free up to 6 hours before the appointment.
  • For details see the official cancellation help: Help: cancelling individual.

Cancel from app, recurring plans, or membership

  • Cleaners can cancel via the Homeaglow for Cleaners app; customers should contact support if a cleaner cancels.
  • Turn off recurring cleanings in Account Settings > Recurring Cleanings on the dashboard to stop future scheduled visits.
  • Cancel ForeverClean Membership or manage subscription settings in Account Settings or via the help center; membership auto-renews monthly.
  • Relevant pages: cleaner cancellation policy (help/197), recurring cancellation (help/148), membership terms (Terms).

What happens when you cancel

Effect on scheduled services

Cancelling within the allowed window removes the appointment from the schedule and stops the cleaner assignment.

If you cancel within 6 hours of the appointment, you will not receive a refund for that cleaning (per company policy).

Account, access and data

Canceling recurring cleanings stops future bookings but does not delete your account or history automatically.

Membership settings (including auto-renew) remain active until you explicitly cancel the membership in Account Settings.

Will I get a refund?

Standard refund rules

Customers may request a partial or full refund within 72 hours after a cleaning finishes.

The assigned cleaner has up to 7 days to accept or decline a refund request under the platform process; see the refund process page: Help: refund requests.

Damage, theft and membership exceptions

Damage or theft claims must be filed within 30 days of service completion; the platform may mediate and can award up to three times the cleaning cost or the cost of the claim, whichever is lower.

Membership fees (ForeverClean) are non-refundable; cancelling after renewal does not produce a refund for that billing period. See the theft/damage policy: Help: theft & damage and membership terms: Terms.

Dazzling Cleaning plans and pricing

Availability of pricing

No verified pricing for India was found in the public materials; current public pricing appears to be USD-based and focused on U.S. services.

Contact Dazzling Cleaning directly for location-specific pricing and currency details.

Plan Price (INR) Notes
Basic / One-off Cleans Contact for pricing Location-based rates; no India pricing available publicly
Recurring Cleaning Plan Contact for pricing Turn off under Settings > Recurring Cleanings in dashboard
ForeverClean Membership Contact for pricing Auto-renews monthly; membership fees are non-refundable

Your consumer rights in India

Core consumer rights relevant to cancellations

You have the right to cancel a cleaning appointment up to 6 hours before the scheduled time for a full refund under the platform policy.

You also have the right to request a refund within 72 hours after service completion; the cleaner must respond within 7 days.

Enforcement and escalation in India

If you experience unauthorized charges, poor service, theft or damage, preserve all records and attempt resolution with Dazzling Cleaning first.

If resolution fails, you may file a complaint under the Indian Consumer Protection framework or seek local legal advice to pursue a consumer forum complaint.

Customer experiences

Positive feedback

Some customers praise specific cleaners for attention to detail, efficiency and pleasant conduct.

Example testimonial commonly cited: “Michelle was highly detailed and very pleasant.” (customer review)

Common negative reports

Many reviewers report problems such as recurring unauthorized charges, hidden membership fees, and difficulty cancelling or contacting support.

Other complaints include cleaners arriving late or not at all, rushed or incomplete services, and incidents of theft or damage with slow or no refunds.

For community reviews see: Trustpilot: Dazzling Cleaning reviews.

Documentation checklist

Before cancelling

  • Appointment confirmation (date/time and booking ID).
  • Payment receipt or billing statement showing charge details.
  • Screenshots of account settings or scheduled recurring bookings.

After service or dispute

  • Photos of any damage or incomplete work, with timestamps if possible.
  • Message or email threads with the cleaner or support, plus refund request confirmation.
  • Bank/credit card statements showing disputed charges for escalation.

Common mistakes

Timing and cancellation windows

Waiting to cancel within the 6-hour window is a frequent mistake that results in no refund for that appointment.

Always check the appointment time and cancel earlier to retain eligibility for a refund.

Membership misunderstandings

Customers often assume membership fees are refundable; ForeverClean fees auto-renew monthly and are non-refundable per the terms.

Early termination of membership may incur an “early termination fee” equal to the difference between standard and discounted first cleaning; review the membership terms before cancelling.

Comparative recap

Quick features comparison

Feature Web / Dashboard App (Cleaner) ForeverClean Membership
Cancel window Free up to 6 hours before appointment; within 6 hours not refundable Cleaners can cancel via app; customer cancellations within 6 hours trigger payments to cleaner in some cases Membership auto-renews monthly; must cancel in Account Settings before renewal
Refund eligibility Request within 72 hours after cleaning; cleaner has 7 days to respond Same refund process applies; cleaners may receive compensation for late customer cancellations Membership fees are non-refundable after renewal
Late-cancellation charges No refund for cancellations within 6 hours Customer cancellations within 6 hours often result in a $20 payment to the cleaner (per policy) Early cancellation may incur an early termination fee (difference between standard and discounted first cleaning)

After cancelling

Immediate follow-ups

Save confirmation of the cancellation and any automated emails or dashboard notices indicating the appointment was cancelled.

If you requested a refund, track the refund request and note any response deadlines (cleaner has 7 days to reply).

Support and useful links

Address

Mailing address

Dazzling Cleaning (for legal and cancellation correspondence):

2711 Centerville Road, Suite 400, Wilmington, Delaware 19808, United States of America.

Legal correspondence

Send formal cancellation or legal notices to the mailing address above and include booking references, dates, and contact details.

Keep copies of all correspondence and proof of delivery for escalation or dispute resolution.

FAQ

To cancel your Dazzling Cleaning membership, log into your account, navigate to Account Settings, and select the option to cancel your ForeverClean Membership. Make sure to do this before the renewal date to avoid being charged again.

Yes, if you cancel your ForeverClean Membership after the renewal date, you will not receive a refund for that billing period. Additionally, early termination may incur an early termination fee based on the difference between standard and discounted rates.

To cancel a single appointment, sign into your account on the dashboard, open the appointment details, and use the cancellation option. You can cancel for free up to 6 hours before the appointment.

If you cancel your membership, all future scheduled cleanings will be stopped, but your account and cleaning history will remain active unless you choose to delete them.

No, if you cancel within 6 hours of your appointment, you will not receive a refund for that cleaning as per Dazzling Cleaning's cancellation policy.