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I hereby notify you of my decision to terminate the contract relating to the Comcast service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Comcast: Step-by-Step Guide
What is Comcast
Overview
Comcast (operating consumer services under the Xfinity brand) is a provider of internet, TV and related subscription services.
In India, there is no widely published local cancellation policy for Comcast/Xfinity; the company’s consumer-facing cancellation patterns are driven by phone or in-person interactions rather than full online self-service.
How this guide helps
This guide explains practical steps to cancel Comcast/Xfinity services in India, what to expect about refunds and equipment returns, and how to reduce common problems.
It is based on publicly verifiable reports and user experiences; it does not replace official customer-service advice from Comcast/Xfinity.
How to cancel Comcast
Primary channels
- Phone: schedule a call with Comcast/Xfinity support to request cancellation.
- In-person: visit an Xfinity store to cancel and return equipment; many users report this is the most reliable method.
- Online account: sign in to your account to view options, but full cancellation via web or mobile self-service is typically not supported.
Step-by-step cancellation (recommended)
- Prepare account number, customer name, and ID documentation before contacting support.
- Call or schedule a call with Comcast/Xfinity support and clearly state you want to cancel service.
- If possible, visit an Xfinity store to complete cancellation and return equipment; request a written receipt for the return.
- After cancellation, verify your final bill and any pro-rated charges; keep all confirmation numbers and receipts.
What happens when you cancel
Service access and end date
Cancellation typically ends future recurring billing; the exact service cutoff date depends on the account and billing cycle.
Expect service to continue until the last paid day unless an agent specifies an immediate termination date.
Data, equipment and final billing
You will usually be asked to return Comcast equipment (modem, set‑top box, routers) when cancelling in person or by mail as instructed.
Failure to return equipment may result in equipment charges appearing on your final bill; obtain and keep proof of return.
Will I get a refund?
General refund policy
No general 14-day cooling-off or automatic refund policy for Comcast/Xfinity services in India was identified.
Refund availability and timing appear to vary and are determined by the company on a case-by-case basis.
Exceptions and reported delays
- Users have reported promises of quick refunds that were later delayed to several weeks (examples of 4 - 6 week delays exist in user reports).
- Always request a written confirmation of any refund amount and an expected timeframe when cancelling.
Comcast plans and pricing
Pricing availability
No verified, official Comcast/Xfinity pricing in INR for India was located in public sources for 2024 - 2025.
Because local pricing is not published, please contact Comcast/Xfinity customer service for exact rates.
Contact for accurate pricing
| Plan | Price (INR) | Notes |
|---|---|---|
| Contact for pricing - no verified public INR price list available | ||
Your consumer rights in India
Legal context
No explicit Comcast/Xfinity policy referencing Indian consumer-law cooling-off rights or automatic refunds was found in verified sources.
Indian consumer protection laws still apply; if you believe you were unfairly charged you may seek remedies under local consumer protection procedures.
Practical rights and actions
- Keep written proof of cancellation and equipment returns to support disputes.
- If refunds are delayed or refused, you can escalate to higher-level support, request written explanation, and consider filing a consumer complaint if unresolved.
Customer experiences
Positive reports
Some customers report efficient resolution by helpful agents and polite technicians who resolve technical or billing issues quickly.
Those who visited stores and returned equipment in person often received a clear receipt and faster closure.
Negative reports
Many complaints cite difficulty cancelling online, being passed between agents, and long waits on billing or refunds.
Reported problems include false cancellations, delayed or missing refunds, aggressive retention tactics, and equipment-return issues.
Documentation checklist
Before you call or visit
- Account number and primary account holder name.
- Photo ID (government-issued) matching the account holder.
- Recent bill showing outstanding balance and billing cycle.
When cancelling / returning equipment
- List of equipment to return (modem, router, set‑top boxes) and their serial numbers if available.
- Request and keep a written cancellation confirmation and equipment return receipt.
Common mistakes
Attempting unsupported online cancellation
Many customers assume full cancellation can be completed through the app or website; in practice, phone or in-person cancellation is usually required.
Attempting only online self-service can delay finalization and create confusion about whether cancellation was completed.
Not returning equipment or keeping no receipts
Failing to return devices or to obtain a return receipt often leads to equipment charges on the final bill.
Relying on verbal assurances of refunds without written confirmation can lead to long delays and disputes.
Comparative recap
Channel comparison
| Channel | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | App listing exists but no explicit cancellation steps listed on store page. | Unclear | Comcast Customer App for India on iOS is published by Spacecom Software LLP; no store cancellation instructions found. |
| Google Play | No specialized cancellation policy found for Google Play in India. | Unclear | Not found - no verified guidance via Google Play for India. |
| Web / Xfinity site | Sign in to view options; scheduling a call or visiting a store typically required to complete cancellation. | Varies | Full self-service cancellation online is generally not supported; phone/in-person required. |
| In-person (Store) | Visit an Xfinity store, cancel and return equipment; obtain receipt. | Best chance for clear resolution | Many users report this method works best and provides a return receipt immediately. |
After cancelling
Immediate steps
- Keep the cancellation confirmation number and any return receipts; save emails and photos of returned equipment.
- Monitor your bank or card statements for any unexpected charges in the next billing cycle.
If problems continue
If a promised refund is delayed, request written confirmation and a target completion date from Comcast/Xfinity support.
If unresolved, escalate within the company and document each contact; consider filing a formal consumer complaint if necessary.
Address
Corporate address (reference)
Module 7 & 8, Chennai One SEZ, 5th Floor, North Block, Phase II, 200 Feet Radial Road,
Pallavaram, Thoraipakkam, Chennai, Tamil Nadu 600097, India
Notes about using the address
This address is for Comcast India Engineering Center I LLP and may be useful for corporate correspondence, but it is not confirmed as a dedicated cancellation postal address.
For cancellation, prefer phone scheduling or an in-person visit to an Xfinity store and obtain a written receipt.