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Cancel MULLVAD
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Mullvad service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mullvad: Easy Method
What is Mullvad
Overview
Mullvad is a privacy-focused VPN service that encrypts internet traffic and aims to minimize data collection. It uses anonymous account numbers and a strict no-logs approach to protect user privacy.
Key characteristics
Mullvad emphasizes anonymity, supports WireGuard and OpenVPN protocols, and offers one-time payment durations rather than traditional recurring subscriptions. The service is managed from Sweden and is used worldwide.
How to cancel Mullvad
General context
Most Mullvad plans are one-time payments and do not auto-renew, so cancelling is often just a matter of not renewing or not making another payment. Legacy auto-renewing subscriptions exist for some older PayPal/credit-card payments.
Step-by-step cancellation
- If you paid directly (one-time payment): do not make another payment when your paid period ends; service stops at the end of the paid time.
- For legacy auto-renew via PayPal or credit card: log into your Mullvad account and go to Account → Subscriptions → Unsubscribe to stop future renewals. See guidance: postclic: how to cancel.
- iOS (App Store) purchases: you must cancel through Apple. Open Settings → Your Name → Subscriptions → Mullvad VPN → Cancel. Mullvad cannot cancel App Store subscriptions for you. Source: postclic.
- Android (Google Play) purchases: cancel via Google Play Store → Payments & Subscriptions → Subscriptions → Mullvad → Cancel. Mullvad cannot cancel Play Store subscriptions from its side. Guidance: postclic.
What happens when you cancel
Access after cancellation
If you stop paying at the end of a one-time period, access continues until the paid time expires. After expiry, your VPN access is disabled unless you pay again.
Account and data
Mullvad accounts rely on anonymous account numbers; cancelling or not renewing does not cause Mullvad to hold personal billing data because minimal personal data is collected. Check Mullvad's terms for details on data handling.
Will I get a refund?
Refund policy summary
Mullvad offers a 14-day money-back guarantee for new payments made on or after January 31, 2025. Payments made before that date are subject to the previous 30-day refund period.
Source: Mullvad refund policy change.
Exceptions and how to request
- Refunds are not available for payments made in cash or cryptocurrency. See terms: Mullvad terms.
- Google Play in-app purchases: Mullvad can process refunds if you email support with your Mullvad account number and the Google Order ID (starts with "GPA..."). Guidance: Technadu.
- Other eligible payment methods (credit card, PayPal, SEPA, Swish): email Mullvad support with your account number and transaction details to request a refund. See details: Technadu.
Mullvad plans and pricing
Pricing overview
App Store in-app prices are set by Apple and may be rounded. Direct website pricing can vary with exchange rates. Below are representative prices relevant to India.
Available plans
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| iOS App Store - 30 days | ₹500 | Monthly | Standard flat-rate access via in-app purchase for 30-day subscription |
| iOS App Store - 90 days | ₹1,500 | Quarterly (90 days) | Standard flat-rate access via in-app purchase for 90-day subscription |
| Direct (website estimate) | ₹443.99 | Monthly | Flat monthly rate via direct purchase (approx. €5/month), all features included |
Your consumer rights in India
Refund window and eligibility
Indian users are eligible for Mullvad's stated refund window (14 days for payments on/after Jan 31, 2025; 30 days for earlier payments) when using eligible payment methods.
Payment-method exceptions
- Cash and cryptocurrency payments are explicitly non-refundable under Mullvad’s terms.
- App Store purchases must be refunded through Apple; Mullvad cannot issue App Store refunds directly.
Customer experiences
Positive feedback
- Users praise Mullvad’s privacy-first approach, anonymous account numbers, and no-logs policy. (See reviewer summaries on Trustpilot.)
- Many note fast, stable connections and reliable WireGuard support for everyday VPN use.
Negative feedback
- Some users report technical issues (for example, Windows networking problems) or slower customer support responses.
- Other complaints include limited streaming unblocking capabilities or occasional server instability.
For community reviews see: Trustpilot.
Documentation checklist
Essential items to include with a refund or cancellation request
- Mullvad account number (the anonymous account ID).
- Payment receipt or transaction ID (PayPal/credit-card reference, SEPA reference, or Google Order ID).
- Date of payment and email used for the Mullvad account (if applicable).
Optional helpful attachments
- Screenshots of the payment confirmation or App Store / Google Play order page.
- A brief description of the reason for refund to speed up support handling.
Common mistakes
Attempting to cancel App Store subscriptions via Mullvad
Users sometimes contact Mullvad expecting the company to cancel App Store or Play Store subscriptions. Apple and Google control those subscriptions and must be used to cancel and request refunds for in-app purchases.
Choosing non-refundable payment methods
Paying by cash or cryptocurrency is anonymous but non-refundable. Some users choose these for privacy and later expect refunds, which Mullvad’s terms disallow.
Comparative recap
At-a-glance comparison
| Feature | Mullvad | Period |
|---|---|---|
| Auto-renewal | No (no recurring subscriptions since mid-2022 for most plans; legacy auto-renew may exist) | N/A |
| Refund window | 14 days for payments from 31 Jan 2025; 30 days for payments before that date | 14 days / 30 days |
| Non-refundable methods | Cash and cryptocurrency payments are not refundable | Immediate (non-refundable) |
Key takeaways
- Mullvad favors privacy and one-time payments over auto-renewing subscriptions.
- Refunds are available under clear conditions; verify payment method before requesting a refund.
After cancelling
What to check immediately
- Confirm the service access end date and keep screenshots or email confirmations of cancellations or refund acknowledgements.
- Keep your Mullvad account number safe if you may need it for refunds or support correspondence.
Help and further reading
- Mullvad terms and refund details: Mullvad terms.
- Refund policy change announcement: Mullvad blog.
- How refunds and cancellations are handled (third-party guide): Technadu.
- General cancellation walkthroughs: postclic.
Address
Official postal address
Mullvad’s international postal address (Sweden):
Box 53049, 400 14 Gothenburg, Sweden
Notes on contacting by post
Mullvad does not publish an India-specific physical address for cancellations. Use the postal address above for formal international correspondence if required.