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Cancel XFINITY
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Xfinity service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Xfinity: Easy Method
What is Xfinity
Overview
Xfinity is a branded internet and entertainment service originally operated by Comcast for residential and business customers. It offers broadband, TV, and related digital services under the Xfinity name.
In many customer interactions the company routes support and cancellation contacts to remote centres, including centres staffed from India for global customer service.
Services
Xfinity commonly provides broadband internet, streaming and purchased digital content, and equipment rental options. Availability and exact service offers vary by country and account type.
For users outside the U.S., including those contacting from India, local pricing in INR and formal India-specific plans are not documented in public sources for 2024 - 2025.
How to cancel Xfinity
Contact methods
- Phone: Call 1-800-XFINITY (common global cancellation number used by customers).
- Chat: Use the online chat on Xfinity’s site or app; chats often route you to a representative to complete cancellation.
- In person: Visit an Xfinity store where available to request cancellation.
- Mail: Some customers send a cancellation form or written request by mail where instructed by support.
Step-by-step cancellation
- Verify you are the account holder; only the account holder can cancel the service.
- Gather account details: account number, billed name, address, and last four of SSN or equivalent verification data.
- Contact Xfinity using one of the methods above and request service cancellation. Expect a representative to confirm identity and final charges.
- Ask for a cancellation confirmation number or email and a timeline for final billing and refunds.
- If returning equipment, follow the representative’s instructions and obtain proof of return.
For a practical walkthrough and user-reported steps, see a cancellation guide: How to cancel Xfinity (guide).
What happens when you cancel
Service access and renewal
Service access typically stops on or soon after the cancellation date provided by the representative. Automatic renewals should be stopped once cancellation completes.
Confirm the exact deactivation date with the agent and keep the confirmation reference.
Equipment, final bill and data
Xfinity may require return of rented equipment; failure to return hardware can result in equipment charges on the final bill.
Your final invoice should show prorated charges, equipment fees, and any outstanding balance. Save copies of final statements for disputes.
Will I get a refund?
Purchased content and preorders
Purchased digital content (movies, TV shows, games) is typically final sale and not refundable, though pre-orders can sometimes be cancelled before release.
Check your purchase receipts and account purchase history before requesting refunds for content items.
Service refunds and timing
Refunds for overpayments, deposits, or credits after cancellation can take several weeks to process; many users report typical timing of about 4 - 6 weeks.
Some customers report confusing or problematic refund processes, so request written confirmation of any promised refund and track dates.
Xfinity plans and pricing
Pricing availability
No verified evidence was found of official Xfinity subscription plans or pricing listed in INR for India during 2024 - 2025.
If you need current pricing for your account region, contact Xfinity support directly for an account-specific quote.
Contact for pricing
| Plan | Price (INR) | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Pricing not publicly listed for India in verified sources; contact support |
Your consumer rights in India
Applicable law
Indian consumers are protected by the Consumer Protection Act, 2019 and related enforcement bodies such as the Central Consumer Protection Authority.
These laws cover unfair trade practices and deficient services and can apply when an overseas provider’s service affects Indian consumers.
How to seek redress
- Keep all documentation and written confirmations before filing a complaint.
- File complaints with local consumer forums or escalate to the Central Consumer Protection Authority where applicable.
- Indian consumer forums have previously ordered refunds and compensation from telecom providers for deficient broadband service; similar remedies may be sought.
For background on the regulator, see: Central Consumer Protection Authority (overview).
For an example of India forum orders against telcos, see: Telco ordered to pay refund and compensation.
Customer experiences
Positive reports
- A small number of customers report satisfactory service or helpful one-time interactions with representatives.
- Some users appreciate wide availability where Xfinity services operate directly.
Negative reports
- Public reviews are recurring patterns of negative, citing billing disputes, difficult cancellations, and slow refunds.
- Several users report problems with outsourced support, including ineffective or unhelpful representatives and inconsistent resolutions.
For aggregated customer reviews, see: Xfinity reviews on Trustpilot.
See direct user discussions about support issues: Xfinity forum: India call centre effectiveness.
Documentation checklist
Required documents
- Account number and billed name as shown on statements.
- Proof of identity (photo ID) matching the account holder’s name.
- Last bill or payment confirmation and final payment method details.
Helpful supporting items
- Purchase receipts for equipment and digital content.
- Written confirmation of any prior service issues or tickets (dates and ticket numbers).
- Proof of equipment return (receipt or tracking number).
Common mistakes
Before cancelling
Not checking who is listed as the account holder is a frequent error; only the account holder can complete cancellations.
Also, customers sometimes forget to request a cancellation confirmation number or an email, making disputes harder to resolve.
During the process
Relying on verbal promises without written follow-up can lead to delayed refunds or unresolved charges; always get confirmation in writing.
Failing to return rented equipment or to obtain proof of shipment can cause unexpected final fees on your last bill.
Comparative recap
Overview comparison
The table below compares typical Xfinity cancellation experience against common expectations for Indian ISPs.
Use this to set expectations and prepare documentation accordingly.
| Feature | Xfinity (as reported) | Typical Indian ISP (general) |
|---|---|---|
| Cancellation methods | Phone, chat, in-person, mail; full cancellation often requires speaking to a rep | Phone, email, online portal; some ISPs allow full online cancellation |
| Refund timing | Refunds commonly take several weeks (approx. 4 - 6 weeks according to users) | Varies by ISP; many process refunds within a few billing cycles but timelines differ |
| Customer support experience | Many negative reports about outsourced support effectiveness | Mixed; experiences vary, but local presence can make escalation easier |
| Pricing transparency in India | No verified INR pricing publicly listed for India | Most Indian ISPs publish plans and prices in INR |
After cancelling
Final checks
Keep the cancellation confirmation number, final bill, and proof of equipment return for at least six months.
Monitor your bank or card statements for any unexpected post-cancellation charges and document them.
Helpful links
- Practical cancellation guide (user-focused)
- Cancellation policies and best practices (guide)
- Customer reviews on Trustpilot
- Forum discussion: representative issues
- Central Consumer Protection Authority (info)
- Example: telecom refund/compensation case
Address
Cancellation mailing address
Use the local contact address if instructed by Xfinity support for mailed cancellation requests:
9L Pashupati Bhattacharya Rd, Srima Pally, Behala, Kolkata 700034, India
Notes on visiting
If advised to visit a local office, call ahead to confirm hours and that staff can process cancellations in person.
Bring the account holder ID, recent bill, and any equipment return documentation when visiting.