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Cancellation service #1 in India
Yahoo is a web services provider offering email, news, finance, search and subscription features such as Yahoo Mail Pro and other premium services.
Subscriptions provide ad-free mail, extra storage and premium support depending on the plan purchased.
This guide is aimed at users in India who want to cancel Yahoo subscriptions or understand refund and post-cancellation steps.
It covers cancellations made via web, Apple App Store (iOS) and Google Play (Android), and explains relevant refund rules.
When you cancel, the subscription generally remains active until the end of the current paid billing period.
Auto-renewal is stopped so you will not be charged at the next renewal date.
Cancelling a paid subscription does not necessarily delete your Yahoo account or its stored emails and data.
To remove account data or delete an account, follow Yahoo’s account deletion procedures separately (this is distinct from subscription cancellation).
Yahoo offers a voluntary refund within 14 days of your initial purchase or annual renewal for subscriptions purchased directly via their site.
Only one such refund is available per customer under this voluntary policy.
The following in-app prices were listed for Yahoo Mail plans on the Apple App Store (India). Availability and features may vary.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Yahoo Mail Pro (Monthly) | ₹79 | Monthly | Ad-free mail, 24/7 support (mobile app) |
| Yahoo Mail Pro (Monthly discounted) | ₹69 | Monthly | Ad-free mail, 24/7 support (mobile app) |
| Yahoo Mail Pro (Yearly) | ₹769 | Yearly | Ad-free mail, 24/7 support (mobile app) |
| Yahoo Mail Pro (Yearly discounted) | ₹749 | Yearly | Ad-free mail, 24/7 support (mobile app) |
| Yahoo Mail Plus (Mobile Only) | ₹169 | - | Ad-free mail, extra organization, privacy, 24/7 support (mobile only) |
| Yahoo Mail Plus (Full) | ₹419 | - | Ad-free mail, extra organization, privacy, 24/7 support |
| Yahoo Mail Plus (Alternate price) | ₹499 | - | Ad-free mail, extra organization, privacy, 24/7 support |
| Yahoo Mail 100 GB Plan | ₹199 | - | 100 GB additional storage |
| Yahoo Mail 1 TB Plan | ₹9,999 | - | 1 TB storage |
These are in-app prices listed on the Apple App Store (India); web/desktop pricing in INR was not available in the verified data.
Actual availability, currency and features may vary by platform and over time.
Verified information shows no specific statutory 14-day cooling-off right stated in Yahoo India terms.
Consumers should rely on Yahoo’s stated refund policy rather than assuming a statutory cooling-off right applies.
Some users find Yahoo’s cancellation and refund policies clearly outlined and appreciate the ability to self-serve via the web portal.
Self-service via My Subscriptions is typically straightforward for direct purchases.
Example: Cancelling inside the Yahoo app when the subscription was purchased via Apple App Store will not stop App Store billing.
Always verify the billing source (Yahoo web vs Apple ID vs Google Play) before cancelling.
Example: Assuming Yahoo’s 14-day direct refund applies to App Store or Google Play purchases - those are governed by Apple/Google policies.
Also, relying on a presumed statutory cooling-off period rather than Yahoo’s stated policy can lead to disappointment.
| Method | Where to cancel | Refund applicable | Notes |
|---|---|---|---|
| App Store (iOS) | Apple ID Subscriptions (App Store) | Subject to Apple refund policy | Yahoo cannot manage billing or cancellations for App Store purchases |
| Google Play (Android) | Google Play > Subscriptions | Subject to Google Play refund policy | Yahoo cannot process these cancellations |
| Web (direct via Yahoo) | My Subscriptions page on Yahoo (account area) | Yahoo offers voluntary 14-day refund for direct purchases (one per customer) | Cancel via Manage or Cancel in subscription details |
Check your payment method or receipt to determine where the charge originated before attempting cancellation.
If you are charged through Apple or Google, use their subscription management interfaces for cancellation and refund requests.
If a refund is expected but not received, gather your documentation and contact the billing platform used (Yahoo support for direct purchases; Apple/Google support for in-app purchases).
Keep records of all communications and confirmation IDs for disputes or chargeback requests with your payment provider.
Torrey Pines, Embassy Golf Links Business Park, Off Indiranagar - Koramangala Intermediate Ring Road, Domlur, Bangalore, Karnataka 560071, India
This address may be appropriate for formal written correspondence to Yahoo India Private Limited regarding billing or account matters.
For subscription cancellation or refund requests, use the in-account cancellation options or the billing platform used to make the purchase before sending postal correspondence.
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Written by Aanya Joshi
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.