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Cancellation service #1 in India
Forestry™ India is an e‑commerce service referenced as forestryindia.com that sells products and subscription plans in India. It operates order processing, dispatch, and customer support through its website and customer‑care channels.
The company handles cancellations and returns via email or phone rather than through a dedicated mobile app storefront. Policies focus on damage/leakage claims and limited cancellation windows.
Cancellations must be requested within 24 hours of placing the order and before dispatch. Post‑dispatch cancellations are not permitted by the seller’s policy.
If cancellation is approved before dispatch, the seller will stop order processing and not ship the item. If the item has already been dispatched, cancellation is typically not possible.
Cancelling an order does not automatically delete your account or subscription records. Any refunds or credits are processed to the original payment instrument per the company policy.
Cancellations (approved within the 24‑hour pre‑dispatch window) are refunded after deduction of a 2.5% payment gateway charge.
The remainder is credited back to the original payment instrument within 7 - 10 working days, subject to bank processing times.
There is no general 14‑day “right of return.” Refunds are limited to specific cases such as leakage or damage reported within 48 hours of delivery.
For approved damage/leakage claims, you may be offered an exchange or a refund processed to the original payment mode; processing typically takes 10 - 15 days after approval.
Pricing information is based on user‑reported figures and may vary. Contact the seller for confirmed current prices before purchase.
One reported display showed ₹99/month possibly as a glitch. The annual plan at ₹1,499/year and a legacy one‑time Pro purchase (~₹500) were reported by users.
| Plan | Price (INR) | Period | Notes |
|---|---|---|---|
| Monthly (subscription) | ₹99/month (reported, may be display glitch) | Monthly | Standard Forest Plus subscription (reportedly inconsistent) |
| Annual (subscription) | ₹1,499/year | Annual | Forest Plus annual plan (user‑reported) |
| One‑time Pro (legacy) | ≈₹500 (legacy) | Lifetime / one‑time | Legacy purchase option; not available to new users |
Indian consumer law commonly provides a 14‑day cooling‑off expectation for some e‑commerce purchases, but sellers may set their own return policies subject to law.
The Consumer Protection (E‑Commerce) Rules, 2020 require sellers to accept returns for faulty or damaged goods within a reasonable time.
Forestry™ India allows returns for damage/leakage within 48 hours; it excludes change of mind, allergies, or personal dislike from refunds.
There are strong positive reviews for Foresters Financial (a different entity) praising professional staff and helpful service; these do not necessarily reflect Forestry™ India’s service.
Some users report issues with unclear cancellation practices, difficulty cancelling after dispatch, and long waits for refunds or support responses.
One reported experience on forums described unexpected billing and difficulty cancelling, highlighting the importance of keeping records and confirming cancellation in writing.
Attempting to cancel after the 24‑hour pre‑dispatch window or after the item has been dispatched is a frequent error.
Always request cancellation immediately and confirm via email to create a written trail.
Many customers assume a no‑questions‑asked 14‑day return; Forestry™ India’s policy restricts refunds to damage/leakage within 48 hours.
Don’t expect cash refunds; refunds are credited to the original payment method only.
The table below compares key expectations between Forestry™ India policy and typical Indian e‑commerce norms.
Use the table to check whether Forestry™ India meets your expectations for cancellation windows, refunds, and returns.
| Feature | Forestry™ India | Typical Indian e‑commerce expectation |
|---|---|---|
| Cancellation window | 24 hours pre‑dispatch | Often 24 - 48 hours or cancellable before shipment |
| Post‑dispatch cancellations | Not permitted | Some sellers allow returns after delivery within a return window |
| Return for damage | Within 48 hours, exchange or refund | Usually allowed; many platforms provide 7 - 14 days for returns |
| Refund processing | 2.5% gateway fee deducted; remainder to original payment method in 7 - 10 working days | Varies; many sellers refund without gateway fee deductions but bank timelines differ |
Save confirmation of cancellation from the seller and monitor your bank or payment account for the refund timeline indicated by your bank.
If the refund is delayed beyond the stated period, follow up by email and keep escalation records.
If you believe your consumer rights under the Consumer Protection Rules have been breached, consider contacting local consumer forums or a consumer helpline for guidance.
Email: [email protected]
Phone: +91‑9810638591 (9:30 am - 5:00 pm IST)
Seller website referenced as forestryindia.com (use the website or the contact details above to reach customer care).
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Written by Aarohi Chatterjee
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.