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Cancellation service #1 in India
Polly is a subscription-based service described in available sources as a tool that offers user-focused features and paid plans. The publicly available materials used here relate to Polly's subscription terms, cancellation methods, and user reviews.
This guide focuses on how to cancel Polly subscriptions and related consumer issues for users in India, based on the verified public sources listed below.
Source: Polly Terms & Conditions.
Source: Polly Terms & Conditions.
Source: How to cancel (subscribed.fyi).
When you cancel, the subscription remains active through the end of the current billing period for App Store, Google Play, and direct web subscriptions.
After the current period ends, access to paid features is removed and the account is typically switched to the Free plan (if available).
Cancellations stop future auto-renewals; you will not be charged in subsequent billing cycles once cancellation has taken effect.
For App Store and Google Play purchases, Apple or Google processes the cancellation and billing changes; Polly's terms describe the timing and trial rules.
Polly generally does not offer refunds for subscription charges according to the publicly available information.
Source: Refund guidance (subscribed.fyi).
No official public pricing details were available in the verified sources used for this guide.
For current rates and plan details, contact Polly directly through your account or the official support channels.
| Plan | Price | Period |
|---|---|---|
| Basic / Free | Contact for pricing | Contact for pricing |
| Paid Plan(s) | Contact for pricing | Contact for pricing |
Polly's publicly available policies do not mention a statutory 14-day cooling-off period for digital services in India.
The only self-stated refund window noted in public sources is the 48-hour accidental-purchase window.
Source: Consumer rights summary (subscribed.fyi).
Some users in India praise Polly for ease of use and quick insights, noting the tool can be effective for employee engagement and basic survey needs.
These positive experiences are reported on user review sites that gather feedback about Polly's usability.
Source: Capterra reviews (India).
Verified reviews mention limited customization options in surveys and slower customer-support response times compared with some competitors.
Other reviewers note that reporting and advanced analytics can be more basic than dedicated survey platforms.
Source: Global Capterra reviews.
Example: attempting to cancel a subscription from the Polly web dashboard when the charge was made through Apple or Google Play.
Always check which platform processed the payment and cancel there (App Store, Google Play, or Polly web billing).
Example: assuming a free trial can be canceled at the last minute - App Store trials must be canceled at least 24 hours before the trial ends.
Keep receipts and timestamps; disputes handled without clear proof can be harder to resolve.
| Method | How to cancel | Refund availability | When cancellation takes effect |
|---|---|---|---|
| App Store (Apple) | Cancel via iTunes/App Store subscriptions settings | Generally no; accidental purchases may be reviewed (contact within 48 hours) | After current billing period; free trial must be canceled 24 hours before end |
| Google Play | Cancel via Google Play → Subscriptions | Generally no; accidental purchases may be reviewed (contact within 48 hours) | After current billing period; free trial can be canceled any time before it ends |
| Polly web (direct) | Account → Billing → Cancel Subscription on Polly dashboard | Generally no; exceptions are discretionary and narrow (48-hour window) | Remains active until end of billing cycle, then downgraded to Free plan |
If you need step-by-step help or want to request a refund, use the cancellation guidance and refund notes linked below.
Polly Terms & Conditions: https://pollyainotetaker.com/terms.html
How to cancel (guide): https://subscribed.fyi/polly/how-to-cancel/
User reviews for context: https://www.capterra.in/reviews/220058/polly
706/3, Near Sheerwood College Gate 3, Khati Baba, Jhansi, Uttar Pradesh 284003, India
This address is provided from available context and may relate to wider brand entities. For billing or legal questions, use the official support channels in your Polly account.
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Written by Aditya Mehta
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.