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Cancel FRIENDI
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Friendi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Friendi: Easy Method
What is Friendi
Service summary
Friendi is a mobile service provider that issues prepaid SIMs and flexible voice, text and data plans without long-term contracts.
Services typically include pay-as-you-go recharges, short-term bundles and regional coverage where Friendi operates.
Who this guide is for
This guide is written for Friendi customers in India who want to stop service, cancel a plan or deactivate a SIM.
It covers typical cancellation routes, what to expect after cancellation and the documents you may need.
How to cancel Friendi
Cancel online or in the app (if available)
- Sign in to your Friendi account on the official app or web portal.
- Go to Account / Subscriptions / Plans and look for "Cancel", "Deactivate" or "Stop auto-recharge".
- Follow on-screen steps and keep confirmation (screenshot or email) of the cancellation.
Cancel by contacting support or visiting a store
- Call Friendi customer support or use in-app chat to request service termination; ask for a ticket number.
- If Friendi has a local retail outlet, visit the store with the SIM and ID to request deactivation in person.
- Confirm whether the SIM must be surrendered or will be remotely deactivated.
What happens when you cancel
Service access and remaining balance
Cancellation typically ends future billing and auto-renewals for your plan or bundle.
Any remaining prepaid balance, unused data or credits may be forfeited unless Friendi’s terms state otherwise.
Account closure and data retention
Your account may be marked closed while certain records are retained for regulatory or billing purposes.
Ask support how long Friendi will keep your personal data and whether you can request deletion.
Will I get a refund?
Typical refund rules
Telecom prepaid purchases are often non-refundable for unused portions; policies vary by provider and plan type.
Expect refunds only where Friendi’s terms or local law specifically require them, or if Friendi explicitly offers a refund.
How to request a refund
- Keep purchase receipts, screenshots of in-app purchases and the cancellation confirmation.
- Request a refund via Friendi support and ask for a written response with a timeline.
- If you paid through a third party (app store, payment gateway, reseller), use that channel’s refund mechanism too.
Friendi plans and pricing
Available pricing information
No official India pricing could be independently verified for this guide.
Contact Friendi directly or check the official app/website for current plan prices and promotions.
Representative plans
| Plan | Price | Period | Notes |
|---|---|---|---|
| Sample Monthly / Contact for pricing | Contact for pricing | monthly | Check Friendi app or support for live prices |
| Sample Annual / Contact for pricing | Contact for pricing | annual | Offers and discounts may vary by region |
Your consumer rights in India
Basic consumer protections
Indian consumers are protected under the Consumer Protection Act and related regulations that cover unfair trade practices and deficiency of service.
You can file complaints with the National Consumer Helpline or approach consumer courts for unresolved disputes.
Telecom-specific routes
For telecom service problems you can escalate to the Telecom Regulatory Authority of India (TRAI) or the Department of Telecommunications (DoT).
Keep all communication, receipts and service records to support any formal complaint.
Customer experiences
Common positive feedback
Customers who report smooth cancellations cite quick responses from support and clear in-app cancellation flows.
Prompt ticket numbers and written confirmations are commonly praised.
Common complaints
Frequent issues include delayed confirmations, difficulty reaching support and unclear refund answers for prepaid balances.
If you experience delays, persist with written requests and escalate to higher support tiers or consumer channels.
Documentation checklist
What to have before you cancel
- Registered phone number and Friendi account ID or username.
- SIM ICCID or mobile number and any KYC ID used at registration (passport, Aadhaar, etc.).
- Proof of purchase or recharge receipts and screenshots of active plans.
What to keep after cancellation
- Cancellation confirmation (email, SMS or screenshot) and support ticket number.
- Any written refund confirmations or timelines provided by Friendi.
Common mistakes
Missing confirmation
Example: not saving the cancellation confirmation. Without it you may need extra time to prove the request later.
Always save a screenshot or request a confirmation email and the ticket number.
Assuming automatic refunds
Example: assuming unused balance will be refunded automatically. Many providers do not refund prepaid balances by default.
Ask explicitly about refunds and get any agreement in writing before relying on it.
Comparative recap
Quick comparison to check before you cancel
Use this table to compare key points before you proceed with cancellation or switching providers.
How to choose the route
Choose online cancellation if you want a fast record. Visit a store if you need immediate deactivation or need to surrender the SIM.
| Feature | Friendi (typical) | Alternative provider (typical) | Period |
|---|---|---|---|
| Cancellation method | App/portal, support call or in-store visit | App/portal, support, in-store | - |
| Refund for prepaid balance | Usually not guaranteed; case-by-case | Often non-refundable for prepaid | - |
| Expected confirmation time | Immediate to a few business days | Immediate to a few business days | - |
| Sample price check | Contact for pricing | Contact for pricing | monthly / annual |
After cancelling
Verify the cancellation
Confirm you no longer have auto-recharges and that the service shows as cancelled in the account or via a written confirmation.
Keep a copy of the cancellation and any ticket numbers until all issues (billing/refunds) are resolved.
Further actions and escalation
If your issue is unresolved, escalate within Friendi support and then to telecom grievance channels or consumer authorities in India.
Collect all correspondence and dates before filing a formal complaint to speed resolution.
Address
Friendi official postal address (from public records)
PO Box 471, Madinat Al Sultan Qaboos, 112 Muscat, Oman Governorate 115, Oman
Local support note
For the most accurate cancellation steps and any India-specific requirements, contact Friendi’s official local support channels or check the app/website for official instructions.