Cancellation Jiobit: Easy Method

What is Jiobit

Overview

Jiobit is a small GPS tracking device and companion smartphone app used to track children, pets, and valuables in real time.

The device requires a cellular subscription plan for continuous location updates and geofencing features.

How it is supplied

Jiobit devices are sold online (direct and via third-party retailers) and need setup through the Jiobit/Life360 app to activate service.

Subscriptions can be monthly, prepaid annual, or part of longer contract plans that may include discounts for term length.

How to cancel Jiobit

Cancel inside the Jiobit app

• Open the Jiobit (Life360) app.
• Go to Menu → Account → Cancel subscription.
• Service continues until the end of the current billing cycle after cancellation.
• Reference: Cancel My Jiobit Subscription.

Cancel through app stores or by email

• If you purchased via App Store or Google Play, cancel the subscription in the respective store’s subscription settings to stop renewals.
• For cancellations or account requests by email, send a request to [email protected] and allow at least 3 business days before the billing period end.
• Guidance on store cancellations: How to cancel via App Store/Play.

What happens when you cancel

Access and service

After you cancel, Jiobit service typically remains active until the paid billing period expires.

No pro‑rata credit is usually granted for partial periods for monthly renewals.

Data and account

Location and account data may remain associated with your account per the company’s data retention policies.

If you want account deletion, request it explicitly when you contact support by email or through app settings.

Will I get a refund?

Standard refund policy

Monthly subscription fees and renewals are non-refundable; service continues until the end of the paid term.

Official refunds guidance: Jiobit Refunds.

Exceptions and device returns

• Jiobit offers a 30‑day satisfaction guarantee for devices purchased directly from jiobit.com: return an undamaged device under RMA for a refund.
• Refunds for device returns are processed after receipt; shipping/handling costs (for example a small return shipping fee) may be deducted.
• Prepaid subscription fees may be refundable only if the device is returned in accordance with the returns policy.
• See warranty/return details: Warranty & Return Policy.

Jiobit plans and pricing

Overview of listed pricing

Below are approximate INR prices converted from USD listings and a third‑party import listing.

No official INR pricing is published by Jiobit; figures are approximate and subject to change.

Pricing table

Your consumer rights in India

Legal protections (summary)

Indian consumer law (Consumer Protection Act and e‑commerce rules) requires clear cancellation and refund mechanisms for online purchases.

These laws generally support consumers seeking remedies for defective or misrepresented products and unclear refund terms.

Practical advice for buyers in India

• Check the seller’s return and refund terms (marketplace or retailer), as these can differ from Jiobit’s direct policy.
• Keep receipts, order confirmations and any communications if you need to escalate a dispute.
• For unresolved disputes, Indian consumers can approach the National Consumer Helpline or the appropriate Consumer Forum.

Customer experiences

Positive feedback

Some users report long battery life, accurate location tracking, and responsive customer service in certain cases.

See user reviews for an overview: Trustpilot - Jiobit reviews.

Common complaints

• Reports of billing or refund disputes, including continued billing after cancellation in some cases.
• Complaints about device fragility, service denials for minor damage, and occasional tracking failures.
• Several reviews note slow or unsatisfactory resolution for returns or refunds.

Documentation checklist

Before you contact support

• Order receipt or invoice showing purchase date and amount.
• Device serial number or IMEI and account email/username.
• Subscription confirmation (store receipt or billing statement).

If returning a device

• Keep RMA authorization and return tracking details.
• Photographs of the device condition and original packaging.
• All correspondence with Jiobit/[email protected] or the app store.

Common mistakes

Not cancelling the store subscription

Many users cancel inside the Jiobit app but forget to cancel the subscription in App Store or Google Play.

This can cause continued renewal charges despite app‑level cancellation.

Missing documentation for returns

Failing to obtain an RMA, or not keeping shipping/tracking proof, often delays or prevents refunds for device returns.

Always request and keep written confirmation of cancellations and return approvals.

Comparative recap

Quick comparison

The table below summarizes key differences between plan types and device purchase options.

Use it to decide which plan matches your need for flexibility, cost, and refund expectations.

After cancelling

What to monitor

Confirm cancellation receipts or emails and check your bank/app store statements to ensure no further charges occur.

Retain all correspondence and return tracking until refunds or closures are confirmed.

Helpful official links

• Cancel My Jiobit Subscription (official)
• Jiobit Refunds (official)
• Warranty & Return Policy (official)
• Terms of Service (official)

Address

Headquarters (mail)

Jiobit / Life360 headquarters mailing address used for reference and escalation:

30 N LaSalle St, Ste 2630, Chicago, IL 60602, USA

Support contact

• Email: [email protected]
• Use the links above for official help articles and policy pages before sending mail.