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Cancellation service #1 in India
Public is a mobile app that offers subscription-based content and services. It is used for local video and related subscription features available on app stores.
Public provides feed and premium content access through in-app subscriptions on Google Play and the Apple App Store. Billing and subscription management are handled by the platform used to subscribe.
Cancelling a subscription stops future auto-renewals. You typically retain access to premium features until the current paid period ends.
Cancellation usually does not delete your account or user data automatically. Data retention and deletion rules are governed by Public’s privacy policy and terms.
Refunds are primarily governed by the store used to make the purchase. Google Play may offer automated refunds within a short window; Apple handles refund requests via its support portal.
Google Play guidance: automated refunds often within 2 hours; requests up to 48 hours via Google’s assistant; beyond that the developer may be contacted. See: Google Play refund guidance.
Public’s Terms do not state an explicit refund policy. Refunds outside the store policies are at the developer’s discretion.
If you believe statutory rights apply or you have an unresolved dispute, you may escalate under India’s consumer protection framework (see next section).
Public Premium pricing is offered in USD. Verified pricing shows a monthly and an annual option billed in US dollars.
There is no INR-specific pricing listed for India in the verified information. Prices shown are charged in USD and subject to your card/bank exchange rates and any taxes.
| Plan | Period | Price (USD) |
|---|---|---|
| Public Premium | Monthly | $8 / month |
| Public Premium | Yearly | $96 / year |
Indian consumer law recognises rights such as Right to Information, Right to Seek Redressal, and Right to Safety. These rights cover fair trade and protection against deficient services.
If you cannot resolve a billing or refund issue with the app or the store, you may approach the District, State, or National Consumer Commission under the Consumer Protection Act for redressal.
Keep records of purchases, correspondence, and store order IDs when preparing any complaint for a consumer forum.
On the Indus Appstore, Public - Indian Local Videos shows generally positive ratings (around 4.3) with comments praising the content and app experience.
See user reviews: Indus Appstore reviews for Public.
There are no prominent, widely reported negative review patterns visible in the verified sources. Lack of visible complaints does not guarantee absence of issues for individual users.
Do not assume uninstalling the app cancels a subscription. Subscriptions bought through Google Play or the App Store must be cancelled via the respective store.
Example: A user uninstalls Public but continues to be billed because the Google Play subscription was not cancelled. Always verify cancellation in the store’s subscription list.
Example: Requesting a refund directly from the developer without first checking the store’s refund window may delay resolution; follow store-specific refund channels first.
Quick comparison of cancellation and refund paths for Public depending on where you subscribed.
| Method | Where to cancel | Refund path | Typical outcome |
|---|---|---|---|
| Android (Google Play) | Google Play Store > Profile > Payments & subscriptions > Subscriptions | Request via Google Play; automated within short window; developer beyond that | Stops auto-renewal; access until period end |
| iOS (Apple App Store) | iPhone Settings > Your name > Subscriptions | Request refund via Apple’s report portal; Apple reviews requests | Stops auto-renewal; Apple confirms by email |
| Web / Uninstall | Uninstalling app or no formal web flow (see T&C) | Refunds subject to store policy or developer discretion | Uninstall may not stop billing; confirm via store |
Public (corporate mailing address): 6 Harrison Street, 5th Floor, New York, NY 10013.
For legal notices and designated agent contact details, refer to Public’s Terms at: Public Terms and Conditions.
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Written by Ayaan Bhatia
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.