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I hereby notify you of my decision to terminate the contract relating to the Sfr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sfr: Step-by-Step Process
What is Sfr
Overview
Sfr commonly refers to the French telecommunications operator SFR (Société Française du Radiotéléphone), which offers mobile, fixed-line and internet services in France.
In other contexts "Sfr" can mean the Swiss franc currency or be used as a symbol in financial/crypto listings. This guide focuses on cancellation considerations relevant to an Sfr service or contract when you are located in India.
How to cancel Sfr
Preparation
Locate your contract, customer number and any relevant account identifiers before starting the cancellation process.
Note whether your plan is monthly, fixed-term, prepaid or tied to a device instalment plan; these details affect the steps and fees.
Step-by-step cancellation
- Check your contract for minimum term, notice period and termination conditions.
- Contact Sfr customer support via your account portal or the official support channels listed on your contract (prepare account details and ID).
- If required, send a written termination notice by registered post to the operator’s termination address: SFR Termination, TSA 30103, 69947 Lyon Cedex 20, France.
- Request written confirmation of receipt and a final billing statement. Keep copies of all communications and postal receipts.
- If the plan includes leased equipment or a device payment plan, arrange return of hardware according to the contract to avoid extra charges.
What happens when you cancel
Service access
After cancellation, services typically stop at the end of the notice period or on a specified termination date.
Any active voice, SMS or data bundles may cease immediately or at period end depending on contract terms.
Billing and account closure
Your provider will produce a final bill that may include outstanding charges, termination fees and equipment charges.
Keep the final account statement and confirmation of closure for your records and disputes.
Will I get a refund?
Standard policies
Refund entitlement depends on contract type: prepaid balances are often credited or refundable, while monthly plans may not be refunded for unused days.
Termination fees or minimum-term obligations can reduce or eliminate refunds.
Exceptions and how to claim
Consumer law or proven provider error (billing mistakes, service outages) can justify refunds or credits in some cases.
To claim a refund, request a written explanation from the provider, escalate to their complaints department and retain evidence (bills, emails, postal receipts).
Sfr plans and pricing
Available price points (verified)
The following entries reflect verified price items associated with Sfr/SFr as listed in available data: a crypto token unit (Safari) and a Swiss Franc exchange value in INR.
No dedicated India subscription pricing for an Sfr telecom service was found in the verified data.
Pricing table
| Plan | Price (INR) | 期間 | Features |
|---|---|---|---|
| Safari (Crypto Token) - per SFR | ₹0.00953 | N/A | Market value per unit |
| Swiss Franc (Currency) - per SFr | ₹116.76 | N/A | Forex mid-market rate |
Your consumer rights in India
Key protections
Indian consumers are protected under the Consumer Protection Act; you have rights to fair trade practices, accurate billing and remedies for deficient services.
You can seek redress for unfair contract terms, incorrect billing, or failure to provide promised services.
Escalation and enforcement
If the provider does not resolve your complaint, you can file a complaint with local consumer fora or approach the National Consumer Helpline for guidance.
For telecom-specific issues, you can consult the Telecom Regulatory Authority procedures and your bank/card issuer for disputed charges.
Customer experiences
Positive reports
Some customers report smooth online cancellation when they followed contract steps, returned equipment on time and obtained written confirmation.
Clear documentation and early communication generally lead to faster resolutions.
Common problems reported
Customers sometimes face delays in acknowledgement, unexpected termination fees, or billing discrepancies after cancellation.
Cross-border issues (if contacting a France-based operator from India) can add delays; postal proofs and registered delivery help reduce disputes.
Documentation checklist
Account and identity
- Account number / Customer reference
- Registered name and contact details
- Government ID copy (as per contract requirement)
Proofs and correspondence
- Signed contract or plan details
- Recent bills and payment receipts
- Copies of emails, chat transcripts and postal receipts for termination notices
Common mistakes
Missing contract fine print
Failing to read minimum-term clauses or early termination fees is a frequent error. Always check notice periods and device payment obligations.
Example: cancelling a fixed-term plan without calculating the remaining instalment balance can lead to surprise charges.
Poor record-keeping
Not keeping copies of termination requests, registered post receipts or final bills makes disputes harder to resolve.
Example: verbal confirmations are not sufficient - always obtain written confirmation of cancellation and final balance.
Comparative recap
At-a-glance comparison
The table below summarises the verified price items tied to the Sfr/SFr label found in available data.
This is not a comparison of full telecom plans, but of verified per-unit price entries provided in the dataset.
Table
| Item | Price (INR) | 期間 | Notes |
|---|---|---|---|
| Safari (Crypto Token) - per SFR | ₹0.00953 | N/A | Market value per token (crypto) |
| Swiss Franc (Currency) - per SFr | ₹116.76 | N/A | Forex mid-market conversion to INR |
After cancelling
Follow-up actions
Verify final bill and ensure no further automatic payments or direct debits remain active.
Return any leased equipment promptly and obtain receipts to avoid future charges.
Where to get help
If you face unresolved issues, use consumer protection channels in India and keep all correspondence to support your claim in forums or dispute proceedings.
For bank/card charge disputes, contact your bank with the provider’s final bill and cancellation proof.
Address
Termination postal address
SFR Termination, TSA 30103, 69947 Lyon Cedex 20, France
Use registered or tracked post for written termination notices and keep a copy of the sent letter and receipt.
Notes on contacting from India
There may be delays when corresponding with a France-based operator. Allow extra time for postal delivery and response.
If you have an India-based entity name on your paperwork, verify whether it is the contractual service provider before sending termination notices.