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I hereby notify you of my decision to terminate the contract relating to the Sideline service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sideline: Easy Method
What is Sideline
Overview
Sideline is a mobile app that provides a second phone number for calls and texts on your existing device. It is subscription-based and offers Premium features through in-app purchases.
How it’s delivered
Subscriptions and billing are handled through the platform where you purchased the app (Apple App Store or Google Play Store).
How to cancel Sideline
Cancel on iOS (Apple App Store)
- Open iPhone Settings → tap your name → Subscriptions → Sideline → Cancel Subscription.
- You cannot cancel subscriptions from inside the Sideline app on iOS; uninstalling the app does not stop billing. See Sideline cancellation help: How to cancel your subscription.
Cancel on Android (Google Play Store)
- If you have Sideline app version 3.57 or newer: open Sideline → Settings → Sideline Subscription → Manage Subscription (this redirects to Google Play).
- Or open the Google Play Store app → Menu → Subscriptions → select Sideline → Cancel subscription. See Sideline cancellation help: How to cancel your subscription.
Cancel on the Web (Google Play web interface)
- Go to Google Play on the web, sign in, open Subscriptions & services, then click Manage next to the Sideline subscription to cancel.
- Web cancellations follow Google Play policies; access remains until the end of the paid billing period. See details: How to cancel your subscription.
Enterprise / sidelinePRO (Teams)
- Enterprise subscriptions require notice by email to cancel. Per Sideline terms, send cancellation notice to cancel@sideline.com.
- Enterprise billing and refund rules differ from consumer App Store purchases; check the Terms of Service for specifics: Sideline Terms of Service.
Timing and important notes
- Cancel at least 24 hours before the renewal date to avoid being charged for the next period. (See Billing FAQs: Billing FAQs.)
- Uninstalling the app will not stop an active subscription; you must cancel via the App Store or Google Play (or by enterprise email where applicable).
What happens when you cancel
Access after cancellation
After you cancel, you keep access to Premium features until the end of your current billing period.
Renewal and automatic billing
Once canceled, the subscription will not automatically renew at the next billing date. Automatic renewal continues until you cancel through the applicable App Store or Google Play.
Account and data
Your Sideline account and any saved data remain subject to Sideline’s Terms of Service and privacy policies. For legal and data-retention details, see the Terms of Service: Sideline Terms of Service.
Will I get a refund?
Refunds for Google Play purchases
- Refund requests for purchases made through Google Play must be requested via Google Play’s refund process.
- You can also contact Sideline support with your Google Play receipt and order number, but Google handles the refund decision.
Refunds for Apple App Store purchases
- Sideline Support cannot process Apple refunds. Requests for refunds on iOS purchases must be submitted to Apple through the App Store or Apple’s report-a-problem system.
- There is no Sideline-published “14-day right” refund policy; availability of refunds depends on the App Store or Google Play policies.
Sideline plans and pricing
Current App Store prices (India)
The following prices reflect the Sideline Premium plans listed on the iOS App Store (India) for the app named "Sideline: A Sports Journal".
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Sideline Premium (Monthly) | ₹299 | Monthly | Premium features via in-app subscription |
| Sideline Premium (Yearly) | ₹2,999 | Annual | Premium features via in-app subscription |
| Sideline Premium (Lifetime) | ₹9,900 | One-time | Lifetime access to Premium features |
Pricing notes
Android (Google Play) and U.S. Sideline app pricing for India were not available in the verified sources. Check the store where you purchased for exact local pricing.
Your consumer rights in India
Cancellation responsibilities
- For App Store purchases, you must cancel through Apple’s or Google Play’s subscription management to stop renewal; Sideline cannot unilaterally cancel App Store subscriptions for you.
- Uninstalling the app does not cancel a subscription; follow platform cancellation steps and do so at least 24 hours before renewal. (Billing FAQs.)
Refund and dispute rights
Refund availability is determined by the App Store or Google Play policies. Sideline’s support pages state refunds for store purchases are handled by the store.
Enterprise and contract terms
- Enterprise (sidelinePRO for Teams) subscriptions are governed by Sideline’s Terms. These subscriptions may be non-refundable and require email notice to cancel; see the Terms: Sideline Terms of Service.
- Keep purchase receipts and order IDs to support any consumer claims or disputes with the store or Sideline.
Customer experiences
Positive feedback
Some users report Sideline is affordable and provides a useful second number with a clean, easy-to-navigate interface.
See aggregated user feedback on Capterra: Sideline on Capterra.
Common criticisms
Other users report issues with customer support (limited channels), and missing voicemail features and restrictions on account actions.
When evaluating Sideline, weigh positive usability comments against reports about support and specific feature gaps.
Documentation checklist
What to gather before contacting support
- App store order number or receipt (Apple or Google Play) showing the Sideline purchase.
- Date of purchase, billing period, and the platform used (iOS, Android, or web).
- Device model, app version, and a brief description of the reason for cancellation or refund request.
Where to submit documents
- For store refunds: use Apple or Google Play refund tools and include the receipt/order ID.
- For enterprise cancellations: send required notice to cancel@sideline.com as described in Sideline’s Terms of Service: Terms of Service.
Common mistakes
Uninstalling instead of canceling
Users often uninstall Sideline but forget to cancel the subscription in the App Store or Google Play. This does not stop billing.
Canceling too late or in the wrong place
Waiting until the renewal date or attempting to cancel inside the Sideline iOS app (which is not supported) can lead to unexpected charges. Always cancel at least 24 hours before renewal and use the correct store interface.
Comparative recap
Side-by-side cancellation summary
| Platform | How to cancel | Who handles refunds | Access after cancel |
|---|---|---|---|
| iOS (Apple App Store) | iPhone Settings → Your name → Subscriptions → Sideline → Cancel Subscription | Apple (Sideline cannot issue Apple refunds) | Access until end of current billing cycle |
| Android (Google Play) | Sideline (Settings → Sideline Subscription → Manage) for v3.57+ or Google Play → Menu → Subscriptions → Sideline → Cancel | Google Play (request via Google; Sideline can be contacted with receipt) | Access until end of current billing cycle |
| Web (Google Play web) | Google Play web → Sign in → Subscriptions & services → Manage Sideline → Cancel | Google Play | Access until end of current billing cycle |
After cancelling
Confirm cancellation
- Check your Apple ID or Google Play subscriptions screen for a cancellation confirmation and the date when access ends.
- Keep screenshots or confirmation emails as proof of cancellation.
Useful links and next steps
- Sideline cancellation help: How to cancel your subscription.
- Sideline billing FAQs (timing and renewal rules): Billing FAQs.
- Sideline Terms of Service (enterprise rules and notices): Terms of Service.
Address
Corporate mailing address
97 S. 2nd St. Suite 210, San Jose, CA 95113, United States
Support contact for enterprise cancellations
For enterprise cancellation notices, use the email specified in Sideline’s Terms of Service: cancel@sideline.com