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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Vodafone service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vodafone: Easy Method
What is Vodafone
Overview
Vodafone in India operates as Vodafone Idea (branded Vi) and provides mobile voice, messaging, data and broadband services on prepaid and postpaid plans.
Services are subscription based and managed through the MyVi app, web portal and customer care channels for billing, plan changes and disconnection.
Brand notes
The company is commonly referred to as Vodafone or Vi (Vodafone Idea India) in consumer material and billing documentation.
Official terms, billing rules and refund procedures appear on Vi’s MyVi pages and terms & conditions published by the operator.
How to cancel Vodafone
Immediate steps to prepare
Check your account type (prepaid or postpaid), final bill status and any device/contract obligations before starting cancellation.
Keep your account number, mobile number and ID ready for verification with customer care or MyVi.
Step-by-step cancellation (typical)
- Open the MyVi app or visit the MyVi website and sign in with your Vodafone/Vi credentials.
- Locate the section for plan/account or service management and choose the disconnection or deactivation option.
- Follow on-screen prompts to confirm disconnection; note any final billing or device return instructions shown.
- For postpaid accounts, register NEFT/UPI bank details in the MyVi refund form for deposit refunds after disconnection.
- If the app/website route fails, contact Vodafone/Vi customer care and request a formal disconnection with a reference number.
- Escalate to the nodal officer or file a written complaint if the disconnection request is not acknowledged within a reasonable time.
What happens when you cancel
Service access and cut-off
On successful cancellation the mobile services are disconnected and you lose calling, SMS and mobile data access for that number.
Timing of disconnection may depend on billing cycle and any outstanding dues; check confirmation message or disconnection reference.
Billing and data
Your final bill will include usage up to the date of disconnection and any applicable charges or refunds such as security deposit adjustments.
Data, rollovers and digital benefits associated with the active number typically end when the service is disconnected.
Will I get a refund?
Refund policy (postpaid deposit/refund)
Vi processes refunds (for example deposit refunds) after an account is disconnected and the final bill is settled.
Customers must register NEFT/UPI details via the MyVi refund form or request a cheque through customer care for the refund to be processed.
Official NEFT/UPI refund instructions are available on Vi’s MyVi refund page: MyVi - NEFT/UPI details for refund.
Exceptions and cooling-off
- Vi’s published terms do not state a 14‑day cooling‑off or automatic refund right for telecom services in India.
- Refunds and credits depend on final billing reconciliation and the operator’s processes after disconnection.
Vodafone plans and pricing
Overview
The following table lists common prepaid and postpaid plans and prices as reflected in Vi pricing updates effective mid‑2024 into 2025.
Features may include daily data, unlimited voice, SMS bundles, rollover and OTT benefits depending on the plan.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Prepaid - Entry Level 28‑day | ₹199 | 28 Days | 2 GB total data, unlimited calling, 300 SMS |
| Prepaid - 84‑day (84 days validity) | ₹509 | 84 Days | 6 GB total data, unlimited calling, 300 SMS |
| Prepaid - Annual (365 Days) | ₹1,999 | 365 Days | 24 GB total data, unlimited calling, 300 SMS |
| Prepaid - 28‑day Daily 1 GB/day | ₹299 | 28 Days | 1 GB/day, unlimited calling, 100 SMS/day |
| Prepaid - 28‑day Daily 1.5 GB/day | ₹349 | 28 Days | 1.5 GB/day, unlimited calling, 100 SMS/day; midnight data, weekend rollover |
| Prepaid - 30‑day Daily 2 GB/day | ₹379 | 30 Days | 2 GB/day, unlimited calling, 100 SMS/day; midnight data, weekend rollover |
| Prepaid - 56‑day Daily 1.5 GB/day | ₹579 | 56 Days | 1.5 GB/day, unlimited calling, 100 SMS/day; midnight data, weekend rollover |
| Prepaid - 56‑day Daily 2 GB/day | ₹649 | 56 Days | 2 GB/day, unlimited calling, 100 SMS/day; midnight data, weekend rollover |
| Prepaid - 84‑day Daily 1.5 GB/day | ₹859 | 84 Days | 1.5 GB/day, unlimited calling, 100 SMS/day; midnight data, weekend rollover |
| Prepaid - 84‑day Daily 2 GB/day | ₹979 | 84 Days | 2 GB/day, unlimited calling, 100 SMS/day; midnight data, weekend rollover |
| Prepaid - Annual 365‑day 1.5 GB/day | ₹3,499 | 365 Days | 1.5 GB/day, unlimited calling, 100 SMS/day; midnight data, weekend rollover |
| Postpaid - Individual ₹451 plan | ₹451/month | Monthly | 50 GB data (up to 200 GB rollover), unlimited voice, 3000 SMS, 1 OTT/security benefit |
| Postpaid - Individual ₹551 plan | ₹551/month | Monthly | 90 GB data (up to 200 GB rollover), unlimited voice, 3000 SMS, 2 benefits |
| Postpaid - Family (2‑line) ₹701 plan | ₹701/month | Monthly | 70 GB (primary) + 40 GB (secondary), rollover up to 200 GB, unlimited voice, 3000 SMS |
| Postpaid - Vi Max Family Plan | ₹871/month | Monthly | Two connections, combined 120 GB, Netflix Basic, access to multiple OTT platforms |
Your consumer rights in India
Legal protections
Indian consumers are protected under the Consumer Protection Act, 2019 and related regulations against unfair trade practices and deficiency of service.
Regulatory and consumer courts can order refunds, compensation and costs where service deficiencies are proven.
Practical enforcement
- Recent consumer court rulings have ordered Vi to refund excess charges and pay compensation for unfair practices - see the Ahmedabad ruling summary.
- If you face unresolved billing or refund issues, you can file a complaint with the operator, approach the telecom grievance portal, or take the matter to consumer forums.
Reference: Ahmedabad consumer court ruling summary: Moneylife - Ahmedabad ruling.
Customer experiences
Positive feedback
Some customers report good network coverage and reliable family postpaid plans in urban areas, praising call quality and plan value.
Positive reviews and testimonials can be found on review platforms reflecting long‑term users’ experiences.
Negative feedback
There are recurring complaints about customer service, unexpected charges, telecom value‑added services (VAS) activation and difficulty in disconnecting some services in certain markets.
Trustpilot contains consumer complaints about customer support and billing issues in related regions: Trustpilot - Vodafone QA reviews.
For general review summaries see: Sitejabber - Vodafone reviews.
Documentation checklist
Identity and account
- Government photo ID used for KYC (Aadhaar, PAN, passport)
- Your Vodafone/Vi mobile number and account/customer ID
- Recent bill or final invoice copy (if available)
Refund and proof
- Bank NEFT/UPI details for postpaid refunds (register via MyVi)
- Disconnection request reference number or chat transcript
- Evidence of unauthorized charges (screenshots, SMS, plan activation records)
Common mistakes
Failing to capture confirmation
Many customers do not save the disconnection reference or final bill screenshot; without this proof disputes become harder to resolve.
Always record confirmation messages, emails or chat transcripts from customer care during cancellation.
Not registering refund details or chasing unofficial channels
If you do not register NEFT/UPI details for postpaid refunds before or soon after disconnection it may delay refund processing.
Avoid relying solely on social posts or third‑party apps; use the official MyVi pages or customer care for formal requests.
Comparative recap
Quick comparison
The table below compares typical prepaid and postpaid experiences for price, cancellation ease and refund approach.
Comparison table
| Plan type | Typical price | Cancellation notes | Refund process |
|---|---|---|---|
| Prepaid | From ₹199 (short‑term) to ₹3,499 (annual) | Usually simple - stop recharges or request deactivation via MyVi. | No deposit refund; unused balance typically not refunded. Follow app/website flow. |
| Postpaid | From ₹451/month to ₹871/month (individual/family plans) | Requires formal disconnection request; ensure final bill settlement. | Deposit refunds processed after disconnection; register NEFT/UPI in MyVi for refund. |
After cancelling
Immediate checks
Confirm service disconnection and save the final bill and any reference numbers sent by the operator.
Verify that calls/SMS/data have stopped on the disconnected number before disposing of the SIM or device.
Helpful links and next steps
- Register NEFT/UPI details for postpaid refunds: MyVi - NEFT/UPI details for refund
- Read Vi terms and conditions for service and billing: MyVi - Terms and Conditions
- For examples of consumer enforcement and outcomes see: Moneylife - Consumer court ruling
- Independent user reviews and feedback: Sitejabber - Reviews
Address
Corporate / service address
A‑19, Mohan co‑operative Industrial Estate, Mathura Road, New Delhi 110044, India
Notes on complaints and escalation
Use the MyVi app/website and official customer care before visiting or sending written complaints to the corporate address.
If a local grievance is not resolved, you may escalate to the nodal officer, telecom regulator or consumer forum as appropriate.