Cancellation Audio.Com: Easy Method

What is Audio.com

Service overview

Audio.com is a subscription-based music and audio platform offering streaming, downloads, and tools such as audio-to-text transcription and cloud storage. It provides tiered plans with added storage and features for creators and listeners.

Subscription model

Access to premium features is controlled by paid subscriptions that auto-renew by default. There is a Free plan tier that applies when a paid subscription is not active.

How to cancel Audio.com

Cancel via Audio.com website (recommended)

• Log in to your Audio.com account on the website.
• Go to Profile Settings → Subscription → Manage Subscription → Cancel Subscription.
• Follow on‑screen prompts to confirm cancellation; this stops auto‑renewal at the end of the current billing period.
• Official steps: Audio.com help: How to cancel my subscription.

Cancel via mobile app stores

• iOS (App Store): Cancel in Apple Settings → Subscriptions. Audio.com cannot cancel App Store subscriptions for you.
• Android (Google Play): Cancel in the Google Play app or at play.google.com → Subscriptions. Audio.com cannot manage Google Play cancellations.
• Third‑party guide: How to cancel via App Store / Google Play.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription on Audio.com, auto‑renewal is turned off and your subscription remains active until the end of the current billing period.

Account status and data

At the end of the billing period a cancelled account reverts to the Free plan. Audio.com’s public guidance indicates conversion to Free but does not publish full data‑retention details in the cancellation article.

Will I get a refund?

General refund policy

• Audio.com states that all fees and charges are generally non‑refundable except where specific exceptions apply.
• Full policy text is available in the Audio.com Terms of Use: Terms of Use.

Exceptions and how to request

• For subscriptions longer than weekly/monthly: cancelling within the first 14 days of the subscription term may allow a pro‑rated refund equal to the difference between your plan’s fee and the then‑current monthly fee; the account converts to Free at the end of a 30‑day period (per Terms of Use).
• To request a refund, email [email protected] with the purchase‑associated email, optional payment date, and reason. Refunds are handled per the Terms of Use and help article: How to request a refund.

Audio.com plans and pricing

Available annual plans

Audio.com lists features per plan but does not publish INR pricing. The below INR amounts are approximate conversions from USD using a late‑2025 average rate of ₹89 = $1.

Price table

Your consumer rights in India

What Audio.com states

Audio.com’s Terms of Use do not explicitly reference adherence to Indian laws or local consumer protections. The published policy focuses on the company’s stated refund rules.

Rights you may have in India

Indian consumers retain statutory rights under laws such as the Consumer Protection Act, 2019 and protections against unfair trade practices and misleading claims.

If you believe Audio.com’s behaviour violates Indian consumer law, you may consider contacting local consumer protection authorities or seeking legal advice. Audio.com’s published policies do not describe local enforcement procedures for India.

Customer experiences

Positive reports

• Users have praised easy audio conversion and quick customer support responses in some cases (for example, a reported refund issued within 24 hours).
• Trustpilot contains positive reviews describing good functionality and support: Audio.com on Trustpilot.

Negative reports

• Multiple reviews report difficulty finding a cancellation button during or after trials and describe the process as confusing.
• Complaints include accidental charges, trouble obtaining refunds, site/interface problems, and frustrations with subscription management.

Documentation checklist

What to collect before contacting support

• Account email used for purchase.
• Payment or transaction date and amount (credit card, PayPal, App Store or Google Play receipt).
• Screenshots showing subscription status or attempted cancellation steps.

Supporting details to include in a refund request

• A clear reason for the refund (e.g., accidental purchase, trial confusion).
• Any relevant message IDs, order IDs, or App Store / Google Play purchase receipts.
• Your preferred outcome (pro‑rated refund, full refund, account downgrade) and contact details.

Common mistakes

Not cancelling in the right place

Many users assume cancelling on the Audio.com website will stop App Store or Google Play subscriptions. It will not.

Always cancel through the platform where the purchase was made: Apple Settings for iOS subscriptions, Google Play for Android subscriptions, or Audio.com for direct web purchases.

Missing the refund window or not providing proof

Assuming an automatic refund after cancelling is a common error; Audio.com’s policy broadly states fees are non‑refundable except for specified exceptions.

Failing to include purchase receipts or transaction dates in your support email can slow or prevent a refund decision.

Comparative recap

Quick comparison

Takeaway

Cancel where you originally purchased the subscription. For web purchases use the Audio.com account settings; for in‑app purchases use the respective app store controls.

After cancelling

Check and confirm

Confirm cancellation by checking your Audio.com subscription page and any App Store / Google Play subscription listings. Save screenshots or confirmation emails for your records.

Useful links and next steps

• How to cancel (Audio.com): Cancel my subscription
• How to request a refund: Request a refund
• Audio.com Terms of Use (refund and billing rules): Terms of Use

Address

Registered / accessibility address

Spyrou Kyprianou 84, 4004 Limassol, Cyprus (listed in Audio.com accessibility/contact information).

Support contact

For refund requests or billing support email: [email protected]. For legal or formal notices refer to Audio.com’s published Terms of Use contact points: Terms of Use.