Cancellation Starmaker: Easy Method

What is Starmaker

Overview

Starmaker is a karaoke and social singing app that lets users sing, record, and share performances from a large song library. It includes in-app virtual currency, VIP access options, and social features for exposure and collaboration.

Where it is used

The app is available on iOS (App Store), Android (Google Play) and via web/other channels. Billing may be handled by Apple, Google, or directly by StarMaker depending on how you purchased access or coins.

How to cancel Starmaker

iOS (App Store) cancellation

• Open Settings → [Your Name] → Subscriptions → StarMaker → Cancel subscription.
• Cancel at least 24 hours before renewal to prevent the next charge.

Android (Google Play) cancellation

• Open Google Play Store → Profile icon → Payments & subscriptions → Subscriptions → StarMaker → Cancel subscription.
• Keep screenshots or email confirmations as proof; cancellation stops auto-renewal but access continues until the period end.

Web / Other cancellation

• Send a written cancellation notice to [email protected] and delete the app if desired.
• StarMaker does not guarantee refunds for web cancellations; keep records of your notice and any replies.

What happens when you cancel

Access after cancellation

Auto-renewal will stop when you cancel subscriptions via App Store or Google Play.

You will retain access to paid content until the end of the current billing period; you will not be charged again.

Account and data

Cancelling a subscription does not automatically delete your Starmaker account or uploaded content.

To remove your account or content, contact support via email and follow any in-app settings for account removal.

Will I get a refund?

App Store and Google Play subscriptions

Refunds for store-billed subscriptions must be requested from Apple or Google; StarMaker disclaims liability for these refunds.

Follow Apple or Google’s refund process; StarMaker cannot guarantee or process refunds for these purchases. See StarMaker’s refund page for policy context: StarMaker Refund Policy.

Web / Other purchases

• StarMaker may terminate service after a written notice, but refunds are not guaranteed for web purchases.
• Very limited exceptions (for example, promptly claimed duplicate activity entries) may allow refunds on a case-by-case basis.

Starmaker plans and pricing

What the table shows

The table below lists in-app one‑time purchase options displayed on the StarMaker iOS App Store listing for India (early 2026).

These are one-time coin packs or one-time VIP access purchases, not recurring subscriptions priced in INR.

Your consumer rights in India

Key protections

Indian consumer law gives you rights to fair treatment, clear information, and redress for deficient services or unfair trade practices.

If you believe billing was incorrect or misleading, you can raise the issue with your payment provider, Apple/Google, or file a consumer complaint.

Practical next steps

• Request a refund through Apple or Google for store-billed purchases following their processes.
• For direct/web purchases, keep written evidence and request a refund from StarMaker; escalate to your bank or consumer forum if needed.
• Preserve screenshots, receipts, email confirmations, and correspondence for any dispute.

Customer experiences

Positive feedback

Some users, including professional singers, praise Starmaker’s features and community for performance, exposure, and collaboration.

Positive experiences often mention the song library and social engagement tools.

Common complaints

Other users report being banned or ignored by support and express frustration with unclear moderation or verification criteria.

There are also complaints about payments not resulting in expected in-app currency; see user reviews for examples: Trustpilot reviews.

Documentation checklist

What to collect before cancelling

• Receipts or screenshots of the purchase and subscription page.
• Subscription confirmation emails from Apple/Google or in-app receipts.
• Any correspondence with Starmaker support (email or in-app messages).

Proof to keep for disputes

• Screenshot of subscription status in App Store or Google Play showing cancellation.
• Copy of written cancellation notice sent to [email protected] if you used web cancellation.
• Bank or card statements showing charges and dates.

Common mistakes

Timing errors

Waiting until the renewal date to cancel can result in one more billing cycle; cancel at least 24 hours before renewal for App Store purchases.

Always confirm the cancellation immediately after performing it and keep a timestamped screenshot.

Wrong cancellation channel

Cancelling in the app does not stop App Store or Google Play billing; you must cancel via the store where you subscribed.

For web purchases, sending an in-app message may not be sufficient; use the [email protected] written notice method and keep evidence.

Comparative recap

Quick platform comparison

After cancelling

Next steps to confirm cancellation

• Check your App Store or Google Play subscription list for status and save a screenshot.
• Retain all receipts and any confirmation emails from Apple, Google, or StarMaker.

Who to contact

For web or account issues, send a written notice to [email protected] and keep a copy of your message.

For store-billed refunds contact Apple or Google directly; refer to StarMaker’s refund policy for context: StarMaker Refund Policy.

Address

Corporate address (India)

Starmaker’s listed India office (corporate contact) is:

16th Floor, Palm Spring Plaza, Golf Course Road, Sector 54, Gurugram, Haryana 122002, India

How to send written notices

For web cancellations or formal written requests, email [email protected] and consider sending a physical copy to the corporate address above if you require postal delivery confirmation.

Keep copies of all sent messages and any delivery receipts for dispute or escalation purposes.