Cancellation Epidemic Sound: Easy Method

What is Epidemic Sound

Overview

Epidemic Sound is a subscription-based music service that provides creators with royalty-free music and sound effects for videos, podcasts, and social platforms.

Primary use

Subscribers get licensing for published content and access to a large music library designed for online creators and businesses.

How to cancel Epidemic Sound

Web (via your Epidemic Sound account)

• Log in to your account → Subscriptions → Manage Subscription → Cancel Subscription.
• Provide a reason if prompted and confirm the cancellation.
• After confirming, your subscription will be set to stop at the end of the current billing cycle.

App Store / Google Play subscriptions

• If you subscribed through the App Store or Google Play, cancel the subscription in the store’s subscription settings; you cannot cancel inside the Epidemic Sound app.
• Follow the platform-specific steps in your Apple or Google account to turn off auto-renewal.

What happens when you cancel

Access to content

You retain access to the Epidemic Sound music catalog and licensing rights until the end of your paid billing cycle.

Music and licences used while your subscription was active remain cleared for videos published during that active period.

Billing and data

No further subscription charges will occur after cancellation takes effect, but charges already processed are generally non-refundable.

Your account data and settings typically remain accessible; you can re-subscribe at any time to regain immediate access.

Will I get a refund?

General refund policy

Epidemic Sound’s Help Center states that charges already made are generally non-refundable since the user had access to music and licensing.

There is no broad automatic refund right publicly stated; refunds are not guaranteed as a standard policy.

Exceptions and discretionary refunds

• Support may issue refunds in certain cases, for example unintended annual renewals, but decisions are handled case-by-case.
• Some users report promised refunds that were not completed; outcomes can vary by case and payment method.

Epidemic Sound plans and pricing

Pricing summary

Below are regional prices reported for India. Verify your actual price in your account or the app before purchasing.

Notes on pricing

Reported prices come from a regional pricing table and may differ from App Store displays. Check your subscription page for final charges.

Your consumer rights in India

GST and tax details

GST may apply to Indian customers. If you provide a valid GST number, Epidemic Sound will not charge GST on your subscription.

Check and update billing address and GST information under Tax Information in your account settings.

Refund and cooling-off

• There is no publicly stated automatic 14-day cooling-off or statutory refund right from Epidemic Sound; refunds are discretionary.
• If you believe local consumer law grants you rights, consider contacting support and, if needed, local consumer protection authorities for guidance.

Customer experiences

Positive feedback

• Many users praise fast, professional customer service that resolved billing or plan issues.
• Users consistently report a high-quality, extensive music library and a creator-friendly interface.

Negative feedback

• There are reports of unexpected charges after cancellation and difficulty obtaining refunds in some cases.
• Some creators reported confusing billing during upgrades, claims of misleading upgrades, and occasional copyright claim issues.

Documentation checklist

Before contacting support

• Account email and username used for the subscription.
• Subscription invoice(s) and billing dates showing the charge in question.
• Proof of cancellation (screenshots of the cancellation confirmation or subscription status).

If seeking a refund

• Transaction IDs and payment method details (bank statement screenshot if needed).
• Clear explanation of the issue and any previous support case numbers or correspondence.

Common mistakes

Cancelling in the wrong place

Many users try to cancel inside the Epidemic Sound app after subscribing via App Store or Google Play. This does not stop store-managed renewals.

Always cancel in the account where the subscription was purchased: Epidemic Sound website, App Store, or Google Play.

Expecting automatic refunds

Assuming a refund will be issued after cancellation is a common mistake. Epidemic Sound generally does not refund charges already processed.

For accidental renewals or other edge cases, contact support quickly and provide evidence; refunds are evaluated case-by-case.

Comparative recap

At-a-glance comparison

The table below summarizes key differences between Creator and Pro, and annual vs monthly billing.

How to choose

Choose annual billing to lower the effective monthly cost. Choose Pro if you need commercial client work rights or multiple monetized channels.

After cancelling

What to do immediately

• Save confirmation screenshots and any cancellation emails for your records.
• Verify that your subscription status shows as cancelled and note the end date of access.

Where to get help

Contact Epidemic Sound support through your account’s help or support area for billing and refund requests.

If you used Apple or Google for the subscription, also check the respective App Store/Google Play subscription settings and receipts.

Address

Primary registered office

Västgötagatan 2, 118 27 Stockholm, Sweden.

Notes on contacting by mail

For formal complaints by post, use the registered address above and include clear documentation of your case and contact details.