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Cancel V LIVE
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the V Live service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation V Live: Easy Method
What is V Live
Overview
V Live (also written V LIVE) was a streaming platform focused on K‑pop and artist live broadcasts, music videos, and fan interactions. It offered both free content and paid exclusive content such as Channel+ or FANSHIP access.
Status (India)
The service officially shut down on December 31, 2022 and there are no active V Live subscription plans or INR pricing available for 2024/2025.
This guide explains cancellation and post‑cancellation steps using available V Live terms and user reports.
How to cancel V Live
General subscription (VLIVE.sg Terms)
- Contact V Live by email to request cancellation: info@VLive.app.
- State your account email, subscription or transaction ID, and ask for cancellation effective immediately.
- Per the terms, the service continues until the end of the current billing period after cancellation.
- See the official terms for reference: V Live Terms and Conditions.
Platform-specific cancellations
- iOS (App Store): Cancel via your Apple ID > Subscriptions in device settings. Deleting the app does not cancel the subscription.
- Android (Google Play): Open Google Play > Payments & subscriptions > Subscriptions to manage and cancel. Deleting the app does not cancel the subscription.
- If you used a third‑party payment method, follow that provider’s cancellation or refund process after notifying V Live.
What happens when you cancel
Access and renewal
After you cancel, access to paid features typically remains active until the end of the current billing period.
Automatic renewal stops at the next billing cycle; you are not billed again after cancellation takes effect.
Data and account
Cancelling a subscription does not necessarily delete your V Live account or personal data.
Check the V Live Terms for any data‑retention details and request account deletion separately if required.
Will I get a refund?
V Live refund policy
V Live’s stated policy is that subscription fees once billed are non‑refundable and there are no refunds or credits for unused partial periods.
This no‑refund rule is broadly stated in the V Live Terms and applies regardless of usage.
Possible exceptions & consumer rights
- If a technical failure prevented access to paid content you purchased, document the issue and raise it with V Live via email.
- Consumers in India have statutory rights under the Consumer Protection Act, 2019; you may pursue remedies independently through your payment provider or consumer forum.
- There is no public record that V Live honoured refunds for billed subscriptions; outcomes may vary by payment provider and the platform used (Apple/Google).
V Live plans and pricing
Current status
There are no active V Live or FANSHIP prices available for India in 2024/2025 because the service closed on December 31, 2022.
For historical or unresolved billing queries, contact V Live support by email and your payment provider.
Pricing table
| Plan | Price |
|---|---|
| Individual subscription / FANSHIP | Contact for pricing |
Your consumer rights in India
Statutory protections
Indian consumers are protected under the Consumer Protection Act, 2019 and related rules, which provide remedies for defective services and unfair trade practices.
There are rights such as seeking refunds or compensation through consumer courts, depending on the case specifics.
Practical notes
- If you believe a charge was wrongful, contact your card issuer or payment provider to discuss a chargeback or dispute.
- Document all communications with V Live and the platform (Apple/Google) before escalating to consumer forums or your bank.
- Because V Live has been discontinued, practical recovery may depend on the payment platform used and the timing of disputes.
Customer experiences
Positive feedback
Many users appreciated V Live for offering access to a wide range of K‑pop content and for easy interaction with artists via live broadcasts.
Fans have reflected on V Live’s accessibility and content breadth in community posts; see a user reflection: Reddit: what really happened to V Live.
Common complaints
- Frequent app freezing, crashes, confusing UI and lag during live streams were widely reported.
- Users also reported frustration when they could not cancel or obtain refunds after purchasing Channel+ or FANSHIP content.
- Examples of these complaints are collected in user review summaries: JustUseApp V Live reviews.
Documentation checklist
What to collect
- Account email and username used on V Live.
- Transaction ID, order confirmation emails, and payment receipts.
- Screenshots showing error messages, failed access, or billing entries.
Where to send
- Send your cancellation or refund request to info@VLive.app with the documentation attached.
- If purchased via Apple or Google, follow up with their support portals and include the same documentation when disputing charges.
Common mistakes
Deleting the app thinking it cancels
Many users uninstall the V Live app but remain billed because uninstalling does not stop subscriptions on Apple or Google.
Always cancel via the platform subscription settings or by emailing V Live as applicable.
Expecting automatic refunds
Assuming a refund will be issued after cancellation is a common error; V Live’s terms state fees are non‑refundable once billed.
If you need a refund, prepare documentation and contact your payment provider promptly to discuss options.
Comparative recap
Quick comparison
| Method | How to cancel | Refunds | Access until |
|---|---|---|---|
| VLIVE.sg (email) | Email info@VLive.app with account and transaction details. | No (per V Live Terms) | End of current billing period |
| Apple App Store (iOS) | Cancel in Apple ID > Subscriptions on your device. | Depends on Apple policies; V Live states no refunds. | End of current billing period |
| Google Play (Android) | Cancel in Google Play > Subscriptions on your device. | Depends on Google Play policies; V Live states no refunds. | End of current billing period |
Notes
Outcomes for refunds commonly depend on the payment platform (Apple/Google) rather than V Live itself.
Keep clear documentation and time your disputes promptly for the best chance of recovery.
After cancelling
If charges continue
- Contact your payment provider or card issuer to dispute recurring charges and request a reversal.
- Provide the documentation checklist items and any cancellation confirmation when disputing charges.
Useful links
- V Live Terms and Conditions: https://www.vlive.sg/terms-and-conditions
- User reports and context: Reddit discussion
- Collected user reviews: JustUseApp reviews
Address
Registered office
Registered office (may be associated with V Live in India):
Shop No-592, Lajpat Rai Market, Chandni Chowk, New Delhi, Delhi 110006, India
Note
There is no confirmation this address handles cancellations. For subscription cancellation and billing disputes, use the support email info@VLive.app and your payment provider.