Cancellation Medium: Easy Method

What is Medium

Overview

Medium is an online publishing platform where readers and writers share articles, stories and ideas across many topics. It offers free reading plus a paid membership that unlocks unlimited access and member benefits.

Membership purpose

The paid Medium Membership grants full access to member-only stories and participates in the Partner Program for writers. Subscriptions are billed monthly or annually depending on the plan chosen.

How to cancel Medium

Cancel on the web (medium.com)

• Sign in at medium.com and go to Settings.
• Open Membership (or Membership and payment) and click "Cancel your membership".
• Confirm cancellation. You will retain access until the end of your current billing cycle.
• Note: Deleting your account or removing the app does not cancel the subscription.

Cancel on mobile (iOS and Android)

• iOS (App Store): On iPhone/iPad go to Settings → [Your Name] → Subscriptions → select Medium membership → tap "Cancel subscription".
• Android (Google Play): In the Google Play app open Profile → Payments & subscriptions → Subscriptions → select Medium subscription → tap "Cancel subscription".
• Confirm the cancellation in the App Store or Google Play. Deleting the Medium app or account will not stop billing.

What happens when you cancel

Access and renewal

After cancellation you keep member access until the end of the current billing period. The subscription will not renew after that date.

Account and data

Your Medium account and published stories remain unless you delete the account separately. Deleting the app or account does not automatically stop recurring charges.

Will I get a refund?

Medium's refund policy

• Medium does not issue refunds for unused portions of a subscription; fees are generally final.
• There is no published 14‑day cooling‑off or automatic refund right in Medium’s membership terms.

App store purchases and exceptions

• If you subscribed via Apple App Store or Google Play, refund requests must be made to Apple or Google through their refund processes.
• Medium states it cannot override App Store or Google Play billing decisions for purchases made through those stores.

Medium plans and pricing

Overview

Pricing in India has included PPP‑discounted rates and student discounts; note prices have varied over time and may differ by purchase channel (web, Android, iOS).

Pricing table

Your consumer rights in India

Rights summary

Under Medium’s membership terms, cancellation is allowed at any time but subscription fees are final and non‑refundable. There is no Medium‑provided statutory 14‑day cooling‑off period.

When app stores are involved

• If you purchased through Apple or Google, rely on their refund mechanisms and dispute processes for possible refunds.
• Medium disclaims liability for app‑store billing decisions, so use the store’s support channels for billing disputes.

Customer experiences

Positive feedback

• Users praise Medium’s clean editor, easy publishing, and strong distribution for writers and journalists.
• Some appreciate the Partner Program and the platform’s suitability for long‑form content and freelance writers.
• Community workarounds for access issues in India have been reported as helpful by some users.

Negative feedback

• Common complaints include spam emails, opaque policies, account suspensions without clear recourse, and poor customer support.
• Users report problems with unexpected paywalls, plagiarism concerns, and difficulties regaining Partner Program access.
• Several Indian users have reported access problems via some ISPs requiring VPN or workarounds.

Documentation checklist

Before cancelling

• Your Medium account email and username.
• Subscription receipt or order confirmation showing date and amount.
• Identification of purchase channel (medium.com, Apple App Store, Google Play).

If disputing charges

• App Store / Google Play purchase receipts or order IDs.
• Screenshots of billing statements, subscription settings, or failed cancellation attempts.
• Any support correspondence with Medium, Apple, or Google.

Common mistakes

Deleting the app does not cancel

Many users mistakenly delete the Medium app thinking it stops billing. Removing the app does not cancel a subscription and recurring charges may continue.

Always cancel through your medium.com Settings or the store (App Store / Google Play) where you subscribed.

Using the wrong store/account

Attempting to cancel in the wrong store or with a different Apple/Google account will fail. Verify which account made the purchase before cancelling.

If you subscribed on the web, cancel in your Medium account settings; if bought via iOS/Android cancel in the respective store.

Comparative recap

Quick comparison

Which to use

If you subscribed on medium.com cancel in Settings. If you used an iPhone/iPad or Android phone cancel in the device's app store subscription settings.

After cancelling

What to check immediately

• Confirm cancellation subject line or receipt from Medium or the app store.
• Monitor your payment method or bank statement to ensure no further charges after the billing period.
• Keep receipts and screenshots for any future disputes.

Help and next steps

If you need a refund or dispute charges, contact Apple or Google for store purchases and keep records of your request.

For account or content issues contact Medium support via the Medium Help Center from your account (use the in‑site help options when signed in).

Address

Corporate address

Medium (headquarters): 760 Medium Street, San Francisco, CA 94102, United States.

Notes

There is no separate physical address in India for subscription cancellations; Medium directs users to manage memberships through account settings or the app stores.