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Cancellation Medium: Easy Method
What is Medium
Overview
Medium is a digital publishing platform where writers publish articles and readers can access a mix of free and member-only content.
Membership gives access to unlimited member-only stories and supports writers on the platform.
How it is delivered
Medium operates as a web service and via mobile apps on iOS and Android, with subscriptions managed either on Medium’s website or through app stores.
Billing and account controls depend on the channel used to subscribe (web, Apple App Store, or Google Play).
How to cancel Medium
Cancel on the web (credit card or PayPal)
- Sign in at medium.com.
- Go to Settings → Membership & payment → Cancel your membership.
- Access continues until the end of the current billing period.
For more details about managing membership, see a community guide to cancelling Medium.
Guide: Cancel Medium (Postclic)
Cancel on iOS (App Store)
- Open iOS Settings → tap your Apple ID → Subscriptions.
- Find Medium membership → tap Cancel Subscription.
- Uninstalling the app or deleting a Medium account does NOT cancel the App Store subscription.
See Medium’s app listing for the iOS app.
Cancel on Android (Google Play)
- Open the Google Play app → tap your profile icon → Payments & subscriptions → Subscriptions.
- Select Medium subscription → Cancel.
- Uninstalling the app or deleting the Medium account does NOT cancel Google Play subscriptions.
Review Google Play terms for purchase and cancellation rules.
What happens when you cancel
Access after cancellation
When you cancel a paid membership, access typically continues until the end of the current billing period.
After that date, member-only stories and benefits are removed from your account.
Account and data
Cancelling membership does not automatically delete your Medium account or content you published.
If you want to remove your account or posts, use account settings; cancellation and account deletion are separate actions.
Will I get a refund?
Web subscriptions (credit card / PayPal)
Medium’s terms state subscription fees are final and non‑refundable; there is generally no credit for unused time unless Medium decides otherwise.
This policy is applied globally under Medium’s membership terms as explained in community resources.
Reference on refunds and cancellations
App‑store purchases and gift memberships
- Refunds for App Store (iOS) or Google Play purchases must be requested from Apple or Google; Medium does not issue refunds for these purchases.
- Gift memberships have no guaranteed refunds or credits for partially used periods, except at Medium’s sole discretion.
For app-store queries, contact Apple or Google through their support flows.
Medium plans and pricing
Where to check current pricing
Medium’s plans and prices can change; always check the official Medium site or app listing for current rates before subscribing.
This guide does not list or guess specific prices to avoid outdated information.
How pricing affects cancellation
Billing frequency (monthly vs yearly) affects the timing of renewals and the amount you are charged at each cycle.
Cancel before the next billing date to avoid renewal; access usually remains until the end of the paid period.
Your consumer rights in Singapore
General position
Singapore consumer protection laws exist, but Medium’s global terms state no refunds for cancellations and require users to cancel before the next billing cycle.
That means you cannot rely on a statutory automatic cooling‑off period from Medium itself.
Practical steps for Singapore users
- Use your payment provider (bank, PayPal) or the app store (Apple/Google) for refund requests or disputes.
- Keep receipts and timestamps of cancellations to support any dispute or chargeback requests.
Google/Apple policies govern app-store refunds; see Google Play terms for how some withdrawals are handled.
Customer experiences
Positive feedback
Some users praise Medium for a clean reading experience and high-quality technical or programming guides.
Positive reviews note Medium’s editorial variety and ease of publishing for writers.
Negative feedback
Many reviewers report issues such as billing problems, account suspensions, and slow or unhelpful customer support.
Trustpilot shows a high volume of 1‑star reviews describing moderation opacity, billing frustration, and content disputes.
Documentation checklist
Essentials to keep before cancelling
- Copy of subscription receipt or confirmation email showing payment date and method.
- Record of your Medium account email and username.
- Date/time when you performed cancellation and screenshots of cancellation confirmation (if available).
When disputing charges
- Evidence of attempted cancellation (screenshots or account settings showing cancellation).
- Correspondence with Medium support, Apple, Google, or your payment provider.
- Bank or card statements showing the charge in question.
Common mistakes
Thinking deleting the app cancels subscription
Uninstalling the Medium app does not cancel subscriptions made through the App Store or Google Play.
Always cancel via the subscription manager in Apple or Google account settings.
Assuming automatic refunds or cooling‑off
Many users expect a 14‑day cooling‑off or automatic pro‑rata refunds; Medium’s published position does not guarantee such refunds.
If you need a refund for an app‑store purchase, request it from Apple or Google rather than from Medium directly.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund route | Period |
|---|---|---|---|
| Web (credit card / PayPal) | medium.com → Settings → Membership & payment → Cancel | Generally no refunds (Medium policy) | Per billing cycle |
| iOS (App Store) | iOS Settings → Apple ID → Subscriptions → Cancel | Request refund from Apple | Per billing cycle |
| Android (Google Play) | Google Play app → Profile → Payments & subscriptions → Subscriptions → Cancel | Request refund from Google | Per billing cycle |
After cancelling
Verify access and records
Confirm your subscription status in account settings and keep screenshots of the cancellation confirmation.
Check that access ends on the expected date and that you are not charged at the next renewal.
Where to get help
- For cancellation guidance and community tips, see: Postclic: Cancel Medium
- To review user experiences and common issues, see: Trustpilot: Medium reviews
- For App Store details, visit the app listing: Medium on the App Store (SG)
- For Google Play purchase terms, see: Google Play terms
Address
Corporate address
Medium Corporation - 3500 South DuPont Highway, Suite IQ‑101, Dover, DE 19901, United States.
Legal and correspondence notes
Cancellation of subscriptions is typically handled through account settings or the app store, not by postal mail.
Use the contact channels provided in your account or the app store for billing disputes and refund requests.
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Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.