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I hereby notify you of my decision to terminate the contract relating to the New Scientist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation New Scientist: Easy Method
What is New Scientist
Overview
New Scientist is a weekly science magazine and website that publishes news, features and analysis on science, technology and the environment.
It operates subscriptions for digital access and sells print magazines, bookazines and occasional physical products through its shop.
Products covered
Products include digital subscriptions, print magazines and bookazines, physical goods, and digital courses sold via the New Scientist shop.
Cancellation and refund rules differ by product type and by purchase platform (website, Apple App Store, Google Play).
How to cancel New Scientist
Cancel via Apple App Store (iOS)
- Open the Settings app on your iPhone or iPad, tap your name, then tap Subscriptions.
- Find the New Scientist subscription and tap Cancel Subscription. Cancellations must be done in the Apple App Store; New Scientist cannot cancel App Store subscriptions for you.
- If you prefer, cancel directly inside the App Store app under your account > Subscriptions.
Cancel via Google Play (Android)
- Open the Google Play Store app, tap your profile icon, then Payments & subscriptions > Subscriptions.
- Select New Scientist and tap Cancel subscription. Google Play purchases must be cancelled through Google Play; New Scientist cannot cancel them for you.
- Keep a screenshot of the cancellation confirmation for your records.
Cancel via New Scientist website/shop
- For orders and subscriptions purchased on the New Scientist site, sign in to your account and use the subscription or order management options if available.
- If you cannot cancel via your account, email shop@newscientist.com requesting cancellation before dispatch for orders, or requesting subscription cancellation for account purchases.
- For guidance on web cancellations and terms, see the New Scientist shop terms: New Scientist terms & conditions.
What happens when you cancel
Access after cancellation
If you cancel an app-store subscription, access typically continues until the end of the paid period set by Apple or Google.
If you cancel a web subscription, access rules depend on the subscription type and New Scientist account settings.
Recurring renewals and data
Cancelling stops future auto-renewals; it does not automatically issue refunds for already-paid periods unless eligible under stated policies.
Your account data (login, order history) may be retained per New Scientist policies; contact support for data queries via the shop email.
Will I get a refund?
Print magazines and bookazines
Print magazines and bookazines cannot be cancelled or returned once dispatched and are not refundable.
This is stated in the New Scientist terms and applies to dispatched periodicals.
Other physical products and digital courses
- Other physical (non-magazine) goods: you have a 14-day right to cancel after receipt and return items in original, saleable condition for a refund (shipping excluded).
- Digital courses: full refund within 14 days if the course has not been started; no refund after 14 days or once the course has been started.
New Scientist plans and pricing
Pricing availability
Public pricing details for New Scientist subscriptions and shop items vary by region and are not included here.
For exact and current prices please contact New Scientist or view offers on their site.
Contact for pricing
| Plan | Period | Price |
|---|---|---|
| Digital subscription | Contact for pricing | Contact for pricing |
| Print subscription | Contact for pricing | Contact for pricing |
Your consumer rights in India
Cooling-off right summary
When ordering from a UK-based merchant like New Scientist, UK Consumer Contracts Regulations 2013 provide a 14-day cooling-off right for most non-digital goods.
This right can apply to customers in India when buying online from the UK-based shop, but specifics depend on the product and dispatch status.
Important exceptions
- Print magazines and bookazines dispatched to you are generally excluded from a refund once sent.
- Digital content (courses) has separate rules: refunds allowed only within 14 days if not started.
Customer experiences
Positive notes
Some customers report that New Scientist replies to queries (for example, company responses seen on Trustpilot), sometimes within 48 hours.
These instances suggest problems can be resolved when support responds promptly.
Negative feedback
- Many reviewers report difficulty finding clear cancellation options on the website or app.
- Others describe unexpected auto-renewals after trial periods and slow or non-responsive customer service.
- There is some reported confusion about what defines a subscription year (e.g., measured in weeks by New Scientist).
Documentation checklist
Essential documents to gather
- Order number or subscription reference from your account or confirmation email.
- Payment details (last four digits of card or transaction ID) and dates of charge.
- Screenshots of subscription status, cancellation attempts, or offer terms.
Communication records
- Copies of emails sent to shop@newscientist.com and any replies received.
- Proof of App Store or Google Play cancellation if you cancelled via those stores.
Common mistakes
Assuming website can cancel app-store subscriptions
Many customers assume New Scientist can cancel Apple or Google Play subscriptions for them. This is incorrect; cancellations must be done in the respective store.
Always check your App Store or Google Play subscription list to confirm cancellation.
Missing the 14-day windows or misunderstanding dispatch rules
Another common error is assuming print issues are refundable after dispatch; print magazines/bookazines are not refundable once sent.
Also, customers may miss the 14-day return window for non-magazine goods or delay contacting support before dispatch.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Refund eligibility |
|---|---|---|
| Apple App Store (iOS) | Cancel via Apple App Store subscriptions (device settings or App Store app) | Refunds handled by Apple; New Scientist cannot process. |
| Google Play (Android) | Cancel via Google Play subscriptions in Play Store app | Refunds handled by Google; New Scientist cannot process. |
| New Scientist website/shop | Cancel via your account or email shop@newscientist.com before dispatch | Print magazines not refundable after dispatch; other goods refundable within 14 days if returned. |
After cancelling
Confirm and monitor
- Keep proof of cancellation (screenshots, confirmation emails) and monitor bank/credit card statements for recurring charges.
- If a charge appears after cancellation, contact New Scientist support with your documentation.
Useful links
- New Scientist terms & cancellation info: https://shop.newscientist.com/pages/terms
- Third-party guide on cancelling New Scientist subscriptions: Postclic: Cancel New Scientist
- Customer reviews and company responses: Trustpilot: New Scientist reviews
Address
Company postal address
New Scientist
Northcliffe House, 2 Derry Street, Kensington, London W8 5TT, United Kingdom
Support email
For shop orders and subscription queries email: shop@newscientist.com