Cancellation The Epoch Times: Easy Method

What is The Epoch Times

Overview

The Epoch Times is an international news magazine offering in-depth reporting on politics, culture, health and science. It publishes digital content and runs subscription services, including a video app (Epoch TV).

Offerings

Offerings include digital articles, opinion pieces and a paid video streaming service available via mobile apps. Subscriptions may be purchased through the website or app stores depending on the platform.

How to cancel The Epoch Times

iOS (App Store)

• Open the Settings app on your iPhone or iPad.
• Tap your name → Subscriptions → select "Epoch Times" or "Epoch TV".
• Tap "Cancel Subscription" to stop auto‑renewal. This must be done through Apple; it cannot be cancelled on The Epoch Times website.
• See the official mobile app guide: Mobile App Guide - The Epoch Times.

Android (Google Play)

• Open the Google Play Store app on your Android device.
• Tap Menu → Payments & subscriptions → Subscriptions → select "Epoch Times" or "Epoch TV".
• Tap "Cancel subscription" and follow prompts to confirm.

Web and phone cancellations

• Login at https://www.theepochtimes.com/profile and go to the Subscription section → Manage → Cancel Subscription to stop online.
• You can also call customer service to cancel at no charge: 1‑833‑699‑1888.
• Official cancellation instructions are available at: Cancel your Epoch Times subscription for free.

What happens when you cancel

Access and billing

When you cancel, auto‑renewal is stopped so you will not be billed at the next renewal date. Access typically continues until the end of the paid billing period.

Account and data

Your account and profile data generally remain on file unless you request deletion. Saved preferences and reading history may still be stored per The Epoch Times policies.

Will I get a refund?

Official policy

The Epoch Times states that all subscription payments are final and that they do not issue full or partial refunds for days remaining in a billing period.

See the Terms of Service for details: Terms of Service - The Epoch Times.

Exceptions and dispute options

• Exception: If you were charged in error, report it to The Epoch Times promptly. Errors should be reported within 30 days according to their terms.
• If you believe the no‑refund clause is unfair under Indian law, you may contact your bank to request a chargeback or pursue a consumer complaint.

The Epoch Times plans and pricing

Available plans (India app store)

The following app pricing is sourced from the Epoch TV iOS app listing in India. Other website plans or print bundles were not clearly published on the main site.

Notes on accuracy

Prices can change in app stores. If you do not see these options in your app, check the app store listing or your subscription page for current rates.

Your consumer rights in India

Key rights

Under Indian consumer protection law, digital subscriptions should include clear cancellation and refund information. Unfair contractual terms may be challenged under the Consumer Protection Act.

Recommended actions

• If you encounter unauthorized charges or misleading terms, contact your bank immediately to request a chargeback.
• You may file a grievance with the National Consumer Helpline (NCH) or the District Consumer Forum for redress if cancellation was made unduly difficult or service was misrepresented.

Customer experiences

Positive feedback

Some customers praise The Epoch Times for in‑depth reporting, perceived balance, and diverse perspectives in news and opinion sections.

Common complaints

Other users report difficulty cancelling, continued billing after cancellation attempts, or unclear online cancellation flows. Several complaints mention having to call customer service to fully stop billing.

Documentation checklist

Required items

• Account email and username used for the subscription.
• Order or receipt number from the app store or website.
• Screenshot of subscription status and any cancellation confirmation.

Optional supporting items

• Bank/credit card statement entries showing charges and dates.
• Records of emails or phone calls with customer service (dates, agent names, confirmation numbers).

Common mistakes

Trying to cancel in the wrong place

Example: Attempting to cancel an iOS subscription on The Epoch Times website. iOS subscriptions must be cancelled through Apple Settings, not the publisher's site.

Assuming a refund after cancellation

Example: Cancelling does not automatically produce a refund. The Epoch Times' stated policy is that payments are final unless an error is demonstrated and reported promptly.

Comparative recap

Quick comparison

The table below summarises the cancellation method, refund stance and practical notes for each platform.

How to use this table

Use the row for the platform where you purchased the subscription. Follow the exact cancellation route listed to avoid continued billing.

After cancelling

What to check

• Confirm you receive a cancellation confirmation email or on‑screen message.
• Monitor your bank/credit card for any unexpected charges in the next billing cycle.

Useful links

• Cancel your Epoch Times subscription for free
• Mobile App Guide - The Epoch Times
• Terms of Service - The Epoch Times
• Customer service phone: 1‑833‑699‑1888 (use for cancellations or questions).

Address

Mailing address

229 West 28th St., Floor 7, New York, NY 10001, United States.

Customer service phone

For subscription cancellation by phone and account assistance call: 1‑833‑699‑1888.