Cancellation Duolingo: Easy Method

What is Duolingo

Overview

Duolingo is a gamified language-learning platform offering free lessons with an optional paid tier (Super Duolingo) that removes ads and adds premium features.

It is available as mobile apps (iOS/Android) and on the web at duolingo.com, with subscriptions managed either through app stores or via the website.

Main features

Free tier: ad-supported lessons, daily practice, and community features.

Paid tier: ad-free learning, unlimited hearts, mistake reviews and offline access under the Super Duolingo plans.

How to cancel Duolingo

If you subscribed via Apple App Store

• Open iPhone Settings → tap your name → Subscriptions → select Duolingo → Cancel Subscription.
• Note: Deleting the Duolingo app does NOT cancel the subscription; subscriptions auto-renew unless cancelled more than ~24 hours before renewal.
• For more details see this guide: Cancel via Apple guide.

If you subscribed via Google Play

• Open Google Play Store → Menu → Payments & Subscriptions → Subscriptions → select Duolingo → Cancel subscription.
• Deleting the app or cancelling via Duolingo web will not stop app-store managed subscriptions; cancel inside Google Play to stop renewals.
• See a step-by-step reference here: Google Play cancellation.

If you subscribed on Duolingo web

• Log into duolingo.com → Settings → Manage Subscription (or "Super Duolingo") → Cancel.
• Your progress remains and paid features stay active until the end of the current billing period after cancellation.
• See the web-cancellation walkthrough: Web cancellation steps.

What happens when you cancel

Access to features

After cancelling, paid features continue until the end of the current billing cycle; you retain progress and course data on your account.

Renewal and billing

Cancellation prevents future renewals but does not typically prorate past payments. App-store subscriptions auto-renew unless cancelled before the renewal window.

Account and data

Cancelling does not delete your Duolingo account or learning progress. You can continue using the free tier and reactivate subscription at any time.

Will I get a refund?

General policy

Payments already processed are generally non-refundable; Duolingo itself usually does not offer refunds directly.

Refund requests should be made through the App Store or Google Play and are subject to those stores' refund policies.

Exceptions and common outcomes

• Users sometimes report being charged after cancelling (especially when a trial ends); refunds have been obtained via app stores or by contacting support, but are not guaranteed.
• No explicit 14-day statutory “cooling-off” right is stated in Duolingo's own policies; statutory consumer rights in India may apply separately.

Duolingo plans and pricing

Summary

The table below lists commonly reported in-app prices for India. Prices vary by platform, promotions, and location.

Notes on accuracy

Prices reflect reported in-app purchase options for iOS/Android in India and may change with platform listings or promotions.

Your consumer rights in India

Key legal protections

Under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, platforms must publish clear cancellation and refund policies and process valid refund requests in a timely manner.

Remedies and escalation

• If a digital service is misrepresented or deficient, consumers can demand cancellation and refund; refusal may be an unfair trade practice.
• Unresolved disputes can be escalated via grievance redressal systems or consumer forums and relevant government portals.

More on legal enforceability and rights: Consumer rights guidance (law4u).

Customer experiences

Positive feedback

Many users praise Duolingo's free lessons and find it useful for short daily revision and vocabulary practice.

Trusted review platforms show positive mentions of the app’s core learning value.

Negative feedback

Common complaints include perceived lack of customer support, app glitches (e.g., XP crediting issues), aggressive ads, and confusing subscription/billing flows.

See user reviews and themes here: Trustpilot Duolingo reviews.

Documentation checklist

What to prepare before contacting support

• Order/receipt email from Apple or Google (order ID and date).
• Screenshots of subscription status in app or web, and billing statements showing charges.
• Account email/username and device details (iOS/Android/web).

What to include in a refund/dispute request

• Clear explanation of the issue (e.g., charged after cancellation, trial auto-converted), with dates and evidence.
• Reference to the cancellation attempt (screenshots of cancellation screen or confirmation if available).

Common mistakes

Deleting the app

Example: Many users delete the Duolingo app assuming the subscription is cancelled. Deleting the app does not stop app-store managed subscriptions.

Cancelling in the wrong place

Example: Cancelling on the Duolingo website while the subscription is billed through Apple or Google Play will not stop renewals from the app store.

Missing renewal windows and records

Example: Waiting until after the renewal date to request a cancellation or refund, and not saving receipts or order IDs, weakens dispute claims.

Comparative recap

At-a-glance comparison

After cancelling

Next steps

Keep a copy of cancellation confirmation and any related receipts or order IDs. Monitor your bank or app-store account for any unexpected charges.

Helpful resources

• Cancellation guides and steps: Duolingo cancellation guide
• Web cancellation walkthrough: Cancel on the web
• Read user reviews and experiences: Trustpilot Duolingo reviews
• Consumer rights and escalation in India: Legal guidance (law4u)

Address

Known postal contact

The only postal address located in available notes is a Berlin address used in some third‑party contexts: Warschauer Pl. 11‑13, 10245 Berlin, Germany.

India presence

No official Duolingo postal address specifically for India was found in the reviewed sources. Use app-store channels or Duolingo web support for account and billing issues.