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Cancel TURBOLEARN
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Turbolearn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Turbolearn: Easy Method
What is Turbolearn
Overview
Turbolearn is an online education platform that uses AI-driven content to support studying and personalized learning paths. It offers subscriptions and credit-based features for accessing course materials and study aids.
Key features
Features include interactive content, summaries, and upload-based study tools. The service operates via web and mobile app stores with subscription billing and optional credit purchases.
How to cancel Turbolearn
Via Web (direct account deletion)
- Open your Turbolearn account settings on the website.
- Use the account deletion feature or contact support by email (per Terms of Service).
- Account access is revoked immediately after deletion; data is deleted within 30 days.
Via App Stores (iOS and Android)
- iOS: Open the App Store → your Apple ID → Subscriptions → cancel the Turbolearn subscription.
- Android: Open Google Play → Account → Subscriptions → cancel the Turbolearn subscription.
- For refunds of app-store purchases, contact Apple Support or Google Play support (Turbolearn does not directly control refunds for purchases billed by Apple/Google).
What happens when you cancel
Access and renewal
Cancelling a subscription stops future renewals. If you cancel via an app store, the subscription usually remains active until the end of the current paid period unless the store policy states otherwise.
Data and account removal
When you delete your account via the website, access is revoked immediately and Turbolearn states that user data will be deleted within 30 days.
Will I get a refund?
Standard refund policy
- Refunds are offered only within 3 days of purchase for first-time subscribers who have used 200 credits or fewer.
- Credit purchases are non-refundable.
Exceptions and web-term provisions
- If new paid features are introduced, Turbolearn may offer refunds for technical issues within 14 days under its web terms, but not for consumed credits or completed services.
- Proration of subscription fees is possible in some cases per the Terms of Service.
- App-store purchases are handled by Apple or Google; users seeking refunds for those purchases should contact the relevant store support.
Turbolearn plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlimited (1 Month) | ₹1,499 | Monthly | Full access (Unlimited features) |
| Unlimited (1 Month) | ₹1,999 | Monthly | Full access (Unlimited features) |
| Unlimited (1 Year) | ₹1,999 | Annual | Full access (Unlimited features) |
| Unlimited (1 Year) | ₹2,999 | Annual | Full access (Unlimited features) |
| Unlimited (1 Year) | ₹4,999 | Annual | Full access (Unlimited features) |
| Unlimited (1 Year) | ₹6,900 | Annual | Full access (Unlimited features) |
| Unlimited (1 Year) | ₹9,900 | Annual | Full access (Unlimited features) |
| Unlimited (1 Year) | ₹11,900 | Annual | Full access (Unlimited features) |
Notes
Prices vary widely across lists in the Indian App Store and on promotional pages. Variations likely reflect promotions, regional pricing, or grandfathered plans.
Where to check current pricing
Confirm the exact price in the Turbolearn app store listing or on the Turbolearn website and Terms of Service before purchasing.
Your consumer rights in India
Chargebacks and bank disputes
Indian consumers may contest unauthorized or unfair charges with their bank or credit card provider under RBI guidelines, including chargeback processes for disputed transactions.
Consumer Protection Act and remedies
The Consumer Protection Act, 2019 can provide remedies for deficient digital services or false claims. Users may pursue grievance redressal if Turbolearn's service is deficient or misleading.
Statutory complaint routes
If a satisfactory resolution is not reached, users in India can file a complaint with the District Consumer Disputes Redressal Forum or other statutory bodies for consumer grievances.
Transparency expectations
Platforms offering digital services are expected to publish clear cancellation, refund, and access policies. If those are unclear, that may be considered an unfair trade practice under Indian law.
Customer experiences
Positive reports
- Some users praise helpful study content and clear summaries.
- There are reports (Trustpilot) of responsive customer service, including a founder-assisted refund via Google Play for at least one user.
Negative reports
- Users report unexpected billing and lack of trial transparency.
- Complaints include severe usage limits on the “free” label, app crashes, subscription confusion, and difficulty obtaining refunds or contacting support.
For community reviews, see the Turbolearn Trustpilot page for direct user feedback.
Turbolearn reviews on Trustpilot
Documentation checklist
Before cancelling
- Take screenshots of your subscription page and billing receipts.
- Note the purchase date, transaction ID, and payment method used.
If you request a refund
- Gather evidence of usage (credits used) and any correspondence with support.
- Keep app-store receipts if purchase was made through Apple or Google Play.
Common mistakes
Assuming cancellation equals refund
Many users expect that cancelling a subscription will automatically produce a refund. That is not the case; refunds follow the specific policy limits and app-store rules.
Not checking the purchase channel
If you bought the subscription via the App Store or Google Play, you must cancel through that store and contact their support for refunds. Contacting Turbolearn alone may not resolve an app-store billed charge.
Comparative recap
Quick summary
| Channel | How to cancel | Refund route | Immediate access revoked? |
|---|---|---|---|
| Web | Account deletion in settings or email support | Refunds per Turbolearn policy (3-day rule, credit limits) | Yes - access revoked immediately; data deleted within 30 days |
| App Store (iOS) | App Store → Apple ID → Subscriptions → cancel | Handled by Apple Support | Typically remains until period end unless Apple policy differs |
| Google Play (Android) | Google Play → Account → Subscriptions → cancel | Handled by Google Play support; Turbolearn may assist in some cases | Typically remains until period end unless Google policy differs |
Best route
For full account deletion and data removal, use the web account deletion feature. For store-billed purchases, cancel in the respective store and contact store support for refunds.
After cancelling
What to expect next
Expect subscription non-renewal and, if you used account deletion on the web, immediate access removal with data deletion within 30 days.
Useful links
- Turbolearn Terms of Service
- Cancel Turbolearn guide (third-party write-up)
- User reviews (Trustpilot)
Address
Corporate address
160 City Road, EC1V 2NX, London, United Kingdom.
Contact options
Use the website account settings to request deletion or the support/contact channels referenced in the Turbolearn Terms of Service. For app-store purchases, contact Apple or Google support directly.