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Cancel 24PETWATCH
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I hereby notify you of my decision to terminate the contract relating to the 24Petwatch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 24Petwatch: Easy Method
What is 24Petwatch
Overview
24Petwatch offers pet protection services including lost-pet recovery, microchip support, and optional memberships that can include insurance-like benefits in some regions.
The service operates primarily from the United States and provides online account management, app-based subscriptions, and support channels for members.
Key features
Services commonly include microchip registration support, lost-pet alerts, and membership tiers with varying benefits.
Memberships and some features may be purchased via the web, Apple App Store, or Google Play, which affects how you cancel or request refunds.
How to cancel 24Petwatch
If you subscribed via Apple App Store
- Open your Apple ID / iTunes account settings on your device.
- Find Subscriptions and cancel the 24Petwatch subscription there; Apple governs renewals and refunds.
If you subscribed via Google Play
- Open the Google Play Store app and go to Account > Subscriptions.
- Locate the 24Petwatch subscription and cancel; Google Play terms apply to refunds and renewals.
If you subscribed via web or other methods
- Contact 24Petwatch customer service by phone or email to request cancellation.
- Log into your online account and follow account settings to cancel if available.
- Submit a cancellation via the site contact form or email, or send a written cancellation letter to the official mailing address.
Important note on Lifetime memberships
Cancellation of a Lifetime Protection Membership (including Plus) takes effect immediately and you will lose membership benefits right away.
Confirm the exact steps and any required confirmations with customer service to ensure the cancellation is processed.
What happens when you cancel
Access and benefits
For most subscriptions, access to member benefits will stop at the end of the current paid period unless the policy specifies immediate termination.
For Lifetime Protection Memberships, cancellation usually results in immediate loss of benefits.
Renewal and billing
When you cancel, automatic renewals should stop; verify by checking your account or confirmation email.
If you subscribed via Apple or Google, those platforms control future billing and will reflect the cancellation in your subscription list.
Data and records
Your account data (microchip registration, contact info) may remain on file; request data deletion if required under applicable law.
Keep copies of cancellation confirmations, emails, and reference numbers to prove the cancellation date and terms.
Will I get a refund?
Official refund conditions
Lifetime Protection Membership (including Plus): a full refund is available within three (3) months of purchase if your pet is deceased or has been rehomed.
24PetMedAlert (purchased separately): a 50% refund is available within six (6) months of purchase, or a full refund within three (3) months if the pet is deceased.
App store purchases and third-party rules
Subscriptions purchased through Apple App Store or Google Play are subject to Apple’s or Google’s refund policies and procedures.
Some third-party sources reference a 30-day satisfaction guarantee with prorated refunds, but that conflicts with 24Petwatch’s stated policy; follow official policy and platform rules.
24Petwatch plans and pricing
Available pricing information
No India‑localized pricing for 24Petwatch memberships or insurance was found in official sources for 2024/2025.
The only INR prices discovered relate to in-app purchases for a related app and not to worldwide membership pricing.
Contact for official pricing
For exact membership or insurance pricing applicable to you, contact 24Petwatch directly via their official support channels.
| Plan | Price | Period | Notes |
|---|---|---|---|
| Pet Care, ID & GPS Tracker - Premium Family (in-app) | ₹9,900 | One‑time / or subscription depending on app | In-app purchase related to app features and microchip support |
| Pet Care, ID & GPS Tracker - Premium subscription | ₹5,900 | Subscription (app) | App in-app subscription tier (India INR listing) |
| Pet Care, ID & GPS Tracker - Premium subscription (lower tier) | ₹1,999 | Subscription (app) | Lower tier app subscription (India INR listing) |
| 24Petwatch memberships / insurance (India) | Contact for pricing | Contact for pricing | No India‑localized official pricing found; contact 24Petwatch |
Your consumer rights in India
General protections
Indian consumer protection laws may provide rights such as clear cancellation terms and cooling‑off periods for certain purchases.
However, the seller’s stated policy and the payment channel (app store vs direct) affect how those rights apply in practice.
Platform purchases
Purchases made via Apple or Google are also governed by their respective refund processes and dispute mechanisms.
If you paid by card, bank, or online payment, you may be able to raise disputes with your provider if refunds are improperly denied.
Practical advice
- Retain receipts, emails, screenshots, and proof of cancellation.
- Ask for written confirmation of any refund or cancellation terms.
Customer experiences
Positive reports
Some customers report fast reimbursements for veterinary costs and helpful insurance processing in specific cases.
A small number of users praise rapid reimbursement and effective reunion or support assistance.
Negative reports
There are many complaints about slow or unresponsive customer service, website or registration issues, and unexpected charges.
Other recurring issues include claim denials, price increases for older pets, and confusion around “lifetime” language.
Documentation checklist
Essential documents
- Purchase receipt and subscription confirmation.
- Policy or membership number and account login details.
- Bank/card statement showing the charge.
Documents for refund requests
- Proof of pet death or rehoming (required for certain refunds).
- All correspondence with support, including chat transcripts and emails.
- Screenshots of subscription status in Apple/Google if applicable.
Common mistakes
Assuming immediate refunds
Many users expect instant refunds on cancellation; official policy ties full refunds to narrow conditions (e.g., pet death or rehoming).
Do not assume a general money‑back guarantee unless explicitly stated in writing by 24Petwatch or the platform.
Missing platform-specific steps
Failing to cancel via Apple or Google when you subscribed through those stores leaves the subscription active and billing ongoing.
Always check the original purchase channel and follow that channel’s cancellation process to avoid continued charges.
Comparative recap
Quick comparison
This table summarizes cancellation and refund differences between buying directly from 24Petwatch and buying via app stores.
| Feature | 24Petwatch (web / direct) | Apple App Store / Google Play |
|---|---|---|
| How to cancel | Contact customer service, online account, email, or written letter to official address. | Cancel via your Apple ID / Google Play Subscriptions settings. |
| Refund policy | Full refund for Lifetime membership within 3 months if pet deceased/rehomed; 24PetMedAlert partial refunds per policy. | Refunds governed by Apple/Google refund policies; outcomes may differ. |
| Customer support experience | Mixed reviews; some positive cases, many reports of slow responses. | Platform support handles billing disputes in addition to developer contact. |
After cancelling
Immediate steps
Save the cancellation confirmation and monitor your bank or card statements for any further charges.
If you see an unexpected charge, raise a dispute with your payment provider after contacting 24Petwatch support.
Helpful links and contacts
Refer to the official 24Petwatch FAQ for membership and lost-pet protection details:
24Petwatch FAQ - Lost Pet Protection
Keep records of all communication and follow up promptly if a refund or confirmation is delayed.
Address
Primary mailing address
24Petwatch official mailing address (U.S. office): 3315 Algonquin Road, Suite 310, Rolling Meadows, IL 60008, USA.
Notes about India
24Petwatch does not have a physical office in India; use online contact methods or the U.S. mailing address for written cancellations.
Always confirm the correct mailing address and contact route with 24Petwatch customer service before sending correspondence.