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Cancel AROMA360
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Aroma360 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Aroma360: Easy Method
What is Aroma360
Service overview
Aroma360 is a provider of scent-diffusion products and subscription fragrance deliveries for homes and businesses.
The service combines hardware (diffusers) with monthly or one-time fragrance supplies and optional promotional plans.
How it works
Customers purchase diffusers or starter kits and may enroll in recurring shipments of fragrance oils on a subscription basis.
Subscriptions typically auto-renew monthly until canceled and some promotions include minimum-term commitments.
How to cancel Aroma360
Canceling a standard monthly subscription
- Log in to your Aroma360 account on the Aroma360 site and locate your subscription settings.
- Follow the in-account cancellation link to stop future renewals; monthly plans may be canceled anytime.
- Save or screenshot any confirmation message or email you receive after cancellation for your records.
Canceling promotional or committed plans (India-specific)
- Review promotional terms: many discounted offers (e.g., Mini Pro Diffuser + oil) require a 3-month minimum commitment.
- If you cancel within the first 30 days, you may be required to pay a promotional-price difference (example: approximately $50).
- If you cancel after 30 days but before completing 3 months, you will typically need to purchase remaining oils or pay the balance to satisfy the commitment.
- For Diffuser + Oil Delivery or Family Plan promotions, an early termination fee of $99 may apply if you cancel before the 3-month term is completed.
What happens when you cancel
Access and future deliveries
Once canceled, future automatic shipments are stopped and your subscription will not renew after the current billing period ends.
If you cancel during a minimum committed term, charges or requirements tied to that commitment may still apply.
Account and data
Your Aroma360 account details and order history typically remain available for a period determined by the service policies.
Keep confirmation emails and account screenshots in case of billing disputes after cancellation.
Will I get a refund?
Refunds for diffusers and products
Unused diffusers in original packaging may be returned within 30 days for a refund, subject to a 20% restocking fee.
Return shipping costs are not refundable and are the customer’s responsibility.
Refunds for subscriptions and promotions
- If you cancel before any subscription deliveries began, a full refund is typically available.
- If you cancel after delivery but before completing a promotional minimum term, you may be required to repay the promotional discount or purchase remaining oils to complete the commitment.
- Opened or used products generally are not accepted for return; mystery or final-sale items cannot be returned.
- Start-up fees, financing, installment program fees, and installation/service fees are non-refundable.
- Refund processing after receipt of a returned item generally takes 10 - 14 business days.
Aroma360 plans and pricing
Overview of India pricing
The table below reflects INR listings from Aroma360’s India storefront and third-party Indian retailers where available.
Subscription pricing is shown where specifically listed by the storefront.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Mini Pro Scent Diffuser (One-Time Purchase) | ₹4,646.28 | One-Time | Compact home diffuser, waterless cold-air diffusion |
| Starter Kit: Mini Pro + Pro‑Pod™ | From ₹8,286.28 | One-Time | Includes Mini Pro diffuser and one Pro‑Pod™ fragrance oil |
| Wireless Pro Diffuser™ | ₹6,506.65 | One-Time | Portable wireless diffuser, heatless atomizer |
| VanGogh360 Diffuser | ₹78,300.00 | One-Time | Programmable large-space diffuser, HVAC-compatible |
| 24K Magic™ Fragrance Oil (Monthly Subscription oil price) | ₹5,200.00 | Monthly | Luxury diffuser oil, hotel-inspired scent, billed monthly |
| Meditation Fragrance Oil (500 mL) | ₹18,814.00 | One-Time | Large-volume Pro‑Pod™ oil; third‑party importer (Ubuy) |
| Smart Car Diffuser Oil - Escapade (Cartridge) | ₹5,396.00 | One-Time | Premium car air freshener cartridge (Escapade scent) via Ubuy |
| Smart Car Diffuser Oil - Black Velvet (Cartridge) | ₹5,052.00 | One-Time | Car diffuser cartridge (Black Velvet scent) via Ubuy |
| Aroma360 24K Magic Room Spray Duo (2-pack) | ₹14,693.00 | One-Time | Room spray duo, hotel-inspired aromatherapy, via ShopTheWorld |
Your consumer rights in India
Applicable protections
Indian consumer law (e.g., Consumer Protection Act and unfair trade practices rules) may provide remedies for misleading terms, failure to disclose fees, or unfair contract terms.
Aroma360’s India pages do not explicitly reference Indian statutory rights or a 15-day cooling-off provision.
Practical advice for Indian consumers
- Carefully review promotional minimums and early termination fees before subscribing.
- Retain order confirmations, payment records, and screenshots of terms shown at purchase.
- If you suspect an unfair practice or unclear disclosure, consider seeking guidance from local consumer forums or legal counsel.
Customer experiences
Positive feedback
Some customers praise product scents and the fragrance quality even when service issues are reported.
Product fragrance performance is a commonly cited positive point in a small number of reviews.
Common complaints
Many reviews report aggressive sales outreach (frequent calls/texts), difficulty canceling subscriptions, and unexpected charges.
Customers also describe slow or unhelpful customer support responses and disputes over refunds for opened products.
Documentation checklist
Before contacting support
- Account email and login details.
- Order number, invoice, and date of purchase.
- Screenshots of subscription terms, promotional offer details, and cancellation attempts.
If returning a product
- Photos of the product and original packaging showing unused condition.
- Return tracking number and proof of postage.
- Any written communication or confirmation from Aroma360 about the return or cancellation.
Common mistakes
Timing and commitments
Many consumers attempt to cancel without checking whether their plan includes a minimum commitment or early termination fee.
Failing to confirm the subscription start date can lead to unexpected charges during the commitment period.
Returns and opened items
Customers often assume opened items are refundable; Aroma360’s policy typically disallows returns of opened or used products.
Not keeping original packaging or shipment proof can make returns harder and potentially incur restocking fees.
Comparative recap
At-a-glance comparison
| Aspect | Aroma360 (what to expect) | Practical note |
|---|---|---|
| Cancellation flexibility | Monthly subscriptions: cancel anytime in account; promotional plans: 3-month minimum | Read promotional fine print before purchase |
| Refund window | 30 days for unused products (original packaging); subscription refunds vary | Return shipping not refundable; 20% restocking fee applies |
| Early termination fees | $50 promotional price difference within 30 days or purchase remaining oils; $99 for some promotions | Fees are charged in USD per policy - confirm local currency equivalent |
| Customer service reports | Mixed: some praise scent quality; many report difficulty canceling and poor support | Document all contact attempts and confirmations |
After cancelling
Immediate actions
- Save cancellation confirmation and check your next billing statement for unexpected charges.
- If charged after cancellation, contact support immediately and provide documentation of the cancellation.
Useful official links
- Aroma360 Subscription Policy
- Aroma360 Refund Policy
- Aroma360 Terms of Service
- Aroma360 India: Schedule a Call / Local info
Address
Registered office
Oceana House First Floor, 39-49 Commercial Road, Southampton, United Kingdom, SO15 1GA.
Contact notes
This address corresponds to Aroma360 Ltd’s registered office. For India-specific assistance, use the India storefront contact channels.
If you plan to escalate a dispute, include your documentation and correspondence when contacting the company or a consumer forum.