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Copper

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India

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Copper Hair | Postclic
Copper
B - 25
122002 Gurgaon India
support@copper.com
Cancellation of Copper contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Copper service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Copper
B - 25
122002 Gurgaon , India
support@copper.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Copper. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Copper: Easy Method

What is Copper

Overview

Copper is a subscription-based service that provides a CRM platform for managing contacts, pipelines, and integrations with Google Workspace. It is sold as a recurring software subscription and is managed through Copper's web app, support channels, or third-party app stores.

Service scope

Copper includes account-based features, billing, and data storage tied to your subscription. Billing and cancellation follow the terms in Copper's Terms of Service and their Help Center guidance.

How to cancel Copper

Cancel via Web App (recommended)

  • Sign in to Copper on the web.
  • Go to Settings → Billing.
  • Click "Request Cancellation." Your account will be scheduled to cancel at the next renewal date.
  • Keep a screenshot or confirmation message for your records.

Cancel via Support or App Store

  • You can request cancellation using Copper’s in-app chat or by emailing support@copper.com. Responses may take up to 24 hours.
  • If you subscribed through Apple (App Store), Apple manages cancellation and refunds under its policies; Copper disclaims obligations beyond Apple’s procedures.
  • Reference Copper’s cancellation help page and Terms of Service when contacting support: Cancel Subscription (Copper Help Center) and Copper Terms of Service.

What happens when you cancel

Account and access

When you request cancellation via the web app or support, the account is set to cancel at the next renewal date; you retain access until that date unless otherwise specified by Copper.

Data and transition period

Copper’s Terms note a limited transition period for content retrieval. Users should export and back up their data before cancellation because access is removed after termination and a short retrieval window.

Will I get a refund?

Standard refund policy

Copper does not provide partial refunds for cancellations made through their web app or support team. Voluntary mid‑term cancellations generally do not trigger automatic refunds.

Exceptions and prepaid fees

  • If Copper terminates your subscription without cause, or you terminate for cause as defined in the Terms of Service, you may be entitled to a refund of any prepaid but unused fees.
  • For subscriptions bought through Apple, refunds and warranty matters are handled under Apple’s policies rather than Copper’s.

See Copper’s Terms for the precise conditions: Copper Terms of Service.

Copper plans and pricing

Notes on pricing data

The following price table shows verified market prices for physical copper (INR per kg) from available sources, not Copper CRM subscription fees.

Price table

Plan Price (INR per kg) Period Features
Spot Rate (BankBazaar) ₹733.05 - ₹870.50 Monthly (Feb - May 2024) Historical physical copper prices per kg for early to mid‑2024.
Spot Rate (February 2026) ₹1,217 One‑day spot (Feb 6, 2026) Latest physical copper price per kg in India per BankBazaar.
MCX Futures (December 2025) ₹1,249.95 Futures (Dec 2025) MCX copper futures price.
Copper Scrap (India Spot) ₹1,010 Spot (Oct 2025) High‑purity copper scrap spot price in India.
Non‑ferrous Market Average ₹750 - ₹800 General current (early 2026) Indicative cathode‑grade pricing.
Record High (news) ₹1,300 Reported (Jan 2026) News‑reported spike to record levels.

Your consumer rights in India

Legal context

Copper’s Terms do not reference a statutory 14‑day cooling‑off right for digital services in India. Refunds depend on contractual terms and Copper’s defined exceptions.

Practical guidance

  • Export your data before cancelling; do not rely solely on post‑termination access.
  • If you believe a statutory consumer right applies, you may seek independent legal or consumer protection advice in India.

Customer experiences

Positive feedback

  • Users praise smooth onboarding and strong Google Workspace/Gmail integration that improves productivity.
  • Task management, custom fields and a visual interface receive positive reviews alongside responsive support.

Negative feedback

  • Some users report billing and cancellation rigidity, difficulty stopping auto‑renewals, and declined refund requests.
  • Complaints include no partial refunds for unused seats and frustration with trial or demo handling.

Documentation checklist

Essential items to gather

  • Account email and username associated with Copper.
  • Subscription ID, billing receipts, and payment transaction records.
  • Screenshots of account Settings → Billing and any cancellation request confirmation.

Data export and records

  • Export contacts, pipeline data, attachments, and reports before requesting cancellation.
  • Save any written correspondence with support (chat transcripts, emails to support@copper.com).

Common mistakes

Assuming automatic refunds

Many users expect a partial refund when cancelling mid‑term. Copper’s policy generally does not provide partial refunds for voluntary cancellations.

Always check the Terms and request clarification from support if unsure.

Delaying data export

Waiting until after termination to export data can lead to loss of access. Export and back up your data before the cancellation effective date.

Retain cancellation confirmations to avoid disputes about renewal or charges.

Comparative recap

Quick comparison

Channel Cancellation method Refunds Data access Period
Web App Settings → Billing → Request Cancellation No partial refunds (standard); exceptions only if Copper or contract permits Access until renewal; export before termination At next renewal
Billing Support Team In‑app chat or email support@copper.com Same policy as web app; responses may take ~24 hours Same - retain data during transition period At next renewal
App Store (Apple) Manage subscription via Apple ID / App Store Apple handles refunds under its policy; Copper defers to Apple Follow provider rules; export data via Copper before losing access Subject to Apple policy

After cancelling

Immediate steps

  • Confirm cancellation receipt or screenshot from Copper.
  • Export all account data and revoke any connected integrations if needed.

Helpful links

Address

Representative address (India)

B - 25, Kendriya Vihar Sector‑56, Gurgaon ‑ 122002, Haryana, India

Support contact

For cancellation or billing issues contact Copper support via in‑app chat or email: support@copper.com.

Similar cancellation services

FAQ

To cancel your Copper subscription via the web app, sign in, go to Settings → Billing, and click 'Request Cancellation.' Your account will be set to cancel at the next renewal date.

Copper's standard policy does not provide partial refunds for cancellations. However, if Copper terminates your subscription without cause, you may be entitled to a refund for any prepaid but unused fees.

When you cancel your Copper subscription, you retain access until the next renewal date. It's crucial to export and back up your data before cancellation, as access will be removed after termination.

Yes, if you subscribed through the App Store, you can manage your cancellation via your Apple ID. Refunds will be handled under Apple's policies, and Copper defers to Apple for any refund matters.

For assistance with your cancellation, you can contact Copper's support team via in-app chat or by emailing support@copper.com. Keep proof of your cancellation request.